Shipping Delay #2
Great things take time.
We've certainly learned in creating a totally new product, things sometimes take a little longer than planned.
Today we were supposed to be receiving product to be shipped out, this ship date will be moved to November the 29th (about a 2 weeks difference, 1 month from original ship date).
Reason 1.) Due to flakey vendors, we've had to source new suppliers for Shutterbug Kit components, this has since been solved and the product is on its way.
Reason 2.) Due to flakey vendors, we've sourced a new US supplier for the 1/4-20" threaded nut on the top of Tenikle. Now the Tenikle is made 100% in California, from raw material to internal components. We've already received these components.
Reason 3.) We have been searching and testing a few more material options for the Tenikle overmold as we've noticed a couple things that didn't sit right with us from the first batch (all cosmetic). There are thousands of materials that could work for Tenikle, but we don't want to settle for just working. So we met with some top materials engineers in the USA to formulate the perfect TPE. This should be coming next week.
Reason 4.) Our first production delay still took way longer than expected. This was a supply chain scheduling issue. But we now have the internal parts complete :)
Thank you so insanely much for being patient and understanding as our super small team has been tackling these issues head-on. We want to be as transparent as possible and deliver the best product possible.
We can tell you that everyone will receive their Tenikle long before Christmas.
If you have any further questions or concerns, please don't hesitate to reach out to email@example.com
-The Tenikle Team
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