Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
John Flagg, that is exactly the same response I got about two years ago. Kickstarter is simply refusing to do anything about this at all.
Meanwhile, I got married and bought a house and am now preparing to move across the country since I participated in this BS, oh sorry, KS.
So I reached out to kickstarter and this is the reply I got:
May 5, 11:03 AM
Thank you for following up with us about the status of this project. I’m sorry you’ve been experiencing these issues with communication. We've reached out to the creator with a reminder of their obligations to their backer community, and have forwarded along your concerns and those of your fellow backers. While we're disheartened that they have not yet updated backers on the status of their project, we're unable to force them to do so — it's the creator's responsibility to communicate and complete the project as promised.
Backing a project on Kickstarter is an expression of trust and can help lead to the creation of new and exciting things. But it’s important to remember that sometimes complications arise that might prevent a project from unfolding as planned — or from happening at all. This certainly isn’t ideal, but we hope that creators and backers will try to communicate with each other through these developments.
Although we are unable to offer refunds, we are constantly working to improve the vetting process for creators and thank you for sharing your experience. We hope you’ll continue to be an active member of the Kickstarter community as we learn and grow.
One can only assume that kickstarter doesn't care at this point and we are out the money we paid for this project. Collectively we backed someone who is not going to deliver on his promises.
We've been pretty flexible and patient, man, all told. An update would pretty keen, especially one with hard and fast dates. Thanks, man.
I still hold out hope that one day I will have a pan...but with 4 months since the last update, it's looking less and less likely now...
Bottom line folks is we placed a bet.
We bet James could actually do what he said he could do. We were wrong. He can't.
We bet James had a solid plan for this project. We were wrong. He didn't.
We bet James would be a stand up guy and tell us the truth. We were wrong. He didn't.
We bet James would respect us enough to keep us updated. We were wrong. He didn't.
James bet he could get a lot of strangers to send him money for a concept. He was right. He won.
Seriously!! Where is my handle. It's been years. I'm going to file a complaint with Kickstarter and anyone else that is relevant.
I'd gladly chip in a few dollars towards court costs...
Perhaps a KS campaign to raise funds for taking this guy to the cleaners? :)
Has anyone considered filing an FTC or attorney general complaint? The pattern of this project appears very similar to the court case they settled (money was not used for the given purpose, multiple promises broken, etc).
I'm sick of waiting for something that's obviously never going to happen. 2 months since I asked for a refund now and not even a single response.
I give up. Again.
My continued hope seems to fly in the face of past evidence at this point... I really wish that we could continue to get updates. I've moved twice since I funded this project, but I remain excited about the prospect of one day getting my pans.
I really wish he'd honor his agreements. I've moved across the country since this started, and as I ordered a teflon pan he hasn't even announced a progress report on it ever. Yet he still shows up at conventions peddling his custom made wares. Seriously considering flying out to one of these to confront him in person - I know he does Otakon.
@northernism, I've moved 3 times since funding this....I know the feeling
Oh no! I just realized I might be moving this year. I'll never get my pans! What if he doesn't respond to my need for an address change 3 years later!
I have not given up hope. I really want my pan....still. Please let us know what is happening. It seemed so close.
Has anyone gotten _anything_ from this ks? Anything? Even an email from James?
It's been almost 2 months without an update...come on man, let us know what's going on!
James...you were on a good roll with keeping us up to date. You're slipping, man...it's been almost 2 months. Please just drop us a line, let us know you're still there, and let us know what's going on.
Three years. Half Life 3's coming out before this. Dead project.
Well, it turns out the pans weren't shipped during Christmas, so the missing update didn't affect my vacation plans.
James, any news?
Happy New Years Everyone,
I feel like we have all been pretty patient with this project. At this point we are going on 3 years, can we get an honest assessment on if this will be completed and if so, what time table are we looking at? I'm starting to have serious doubts that this will ever because a reality.
waiting for that update on the 14th or 15th - its the 29th!
In your November 24th update, you said there was a problem with the Rogue, but you were hoping for it to be solved in the following two weeks so that "all the cast iron rewards can ship". I'm wondering if the setback you've had has affected this, or if we can still expect the rewards to be shipped during December.
I'm away on vacation, and my post office wouldn't like me very much if I had a big package of cast iron laying around for a month or so...
I'm seriously impressed with how you've turned this project around and kept going. Keep it up, mate!
Curious about what happened to yesterday's update, so I'll put it out as questions instead:
- How is the webpage coming along?
- More importantly, how is the timeline doing? Do you have any (inaccurate is acceptable here) guess when we will actually get our pans?
Happy Anniversary everyone! We have now been together in this for 3 years!
Honestly I just don't care any more.
Toss some pictures in your next update. We'd all really like to see how the operation is coming along.
I want my stupid pan.
Quote from last update, on October 4:
"As for posting – I am going to step things back to an every other week update schedule. I will also return to a bullet point update list. The first update in this format and update schedule will be next Saturday (October 10th)."
The promised update is currently 11 days late. James, why won't the updates come regularly as promised? Has there been any progress at all since October 4? Since September? Or August, when we last saw pictures?
Really looking forward to the next update!
What happened to weekly updates? It's been over a month since the last one.
Regardless, cheers! Fingers crossed for Christmas this year. Would be a nice surprise, and that means shopping for my brother and his girlfriend is done.
After all of my complaining, I owe James his well-deserved kudos.
True, the project is still wildly behind the original projections, but as I said many times, it wasn't about the delay, it was about the lack of communications. The new James Brown has turned this project around completely. It is now a model of timely communications, and it demonstrates, yet again, that frequent communication with the backers makes all the difference in the world.
I don't know what your epiphany moment was, but whatever the source, congratulations! This is extraordinary, and as just one backer (albeit an occasionally vocal one), I could not be happier with what you're doing.
This is terrific, and thank you.
You know, it's been two and a half years since this kickstarter was supposed to deliver and yet, I'm actually feeling optomistic at this point it will carry through eventually. I ordered a full set of the cast iron pans which were supposed to be a wedding gift for two close friends and while they might not have gotten their gift in anything like a timely manner, I can at least say that they're still married. It might have been ironically awkward if they had gotten divorced right as the pans finally arrived. At this point, all I can think is that miracles can happen and like a phoenix from the ashes, all this waiting might finally pay off.
Yay! My trivet is coming!
Mike Flynn? Any joy?
Well there were apparently some delays in getting the pans shipped, but I do have my tracking number now. They are supposed to arrive on 07/02/2015.
It just got easier to sue
I finally received a response (from Nelly) to my various requests over the years... They offered to fulfill my request for a refund, or to ship the pans to me as-is, unfinished, as I had also requested (I can finish them myself). After a little bit of back and forth with Nelly via email, I decided to go with the unfinished pans to get this all over with. She told me she would be able to ship them shortly after 06/17/2015. I'm keeping my fingers crossed and will post again when I hear something else.
There's been... An update.
His Instagram has a picture of the pans in the back of his car. Posted 26 minutes ago. Hopefully some progress...
Wonder what the karma is for screwing 651 people out of their money?
I've given up on this project. My money has been spent on God knows what. I feel like a fool taken on a ride... I really hoped to get this delivered as my brothers birthday gift years ago. He thinks I was just lying about my gift to him in an attempt to be cheap now.
Someone, somewhere has one:
Starting to check daily at this point to see if an update has been made. It has been a quarter of a year since the last update - which I believe is the longest break in the history of this campaign. Please provide us with some sort of news soon. Your last update had me pretty stoked.