Use this space to cheer the creator along, and talk to your fellow backers.
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My husband and I love this , our backs are so much better, it is so good at shock absorbtion too,No bouncing, Ino longer wake up my husband who is a light sleeper every time I get up out of bed and doesn't retain body heat so comfortable,not too hot,not too cold,but just right
Still loving this guy. Moving to Europe soon, do you all have any distributors there or a way for me to get one?
I LOVE my mattress. Best mattress I have ever owned. THANK YOU!
Is there a trick to storing it? How do you fold or roll it up?
Hi I have not received the cover. And I have not received any reply to my messages.
What does the queen weigh?
Hi there - I have also not yet received the mattress and the USPS website has not been updated since March (which only says pre-shipment info has been sent). Please can you provide me with an update/estimated delivery date?
Still haven't got any deliver yet, do you have any code that I can use for tracking?
Finally received it, after paying £66 ($95) in customs charges.
Hi Glen, I sent you a message about my missing pillowcases from the earlier Sleep Yoga Posture Pillow campaign - I'd greatly appreciate it if you could respond to my message, please. Thanks!
We are happy to see people are taking advantage of the Family & Friends coupon code. However, after hearing from some of you, it seems both of the coupon codes were only working for the queen size. We created new code that will work for all sizes. These coupons are still worth 40% via Amazon. Please see below:
tataME BED Link - http://www.amazon.com/dp/B01CIZKNXI
tataME BED Coupon Code – TATAME40
tataME BED Mattress Protector Link - http://www.amazon.com/dp/B01CIZKNYC
tataME BED Mattress Protector Coupon Code - FLUFFY40
These new codes are valid as of today to May 1st so be sure not to miss out!
Sleep Yoga Team
the tacking number i got does not give me any information, i jet get no information for this tracking number
Just got mine today. It's great! Good job guys!
Great I was forced to pay additional 143€ (162.95 $) because I couldn't provide the Customs Administration a commercial invoice. In the last update er were told to contact you if we needed a commercial invoice. I wrote you on Kickstarter multiple times but NEVER got a response! I even tried to contact you via you Webpage Sleep-yoga.com . I was sent the customs form instead of the required invoice. I repeated that I NEEDED a real invoice but was left again without an answer. Very very poor support!
The mattress had cleared custom in Hong Kong on the 25 Mar according to USPS but I still have not received it. Can you please advise what I can do to check or can you help to check.
When are the protector's arriving?
Got my mattress haven't tried it out yet
Got mine and for the first time can sleep on my back with no problems or pain. The only issue I have is that depending on what we have it sitting on we sometimes roll to the center. Just have to make sure the base is nice and strong.
This bed is really comfortable.
Could you please mail me a commercial invoice? The customs administration won't let me pick my tamate up unless I show them an invoice. If I wont, they'll return the parcell to its sender, which is you..... so please send me an invoice
If there was a mistake on the size, is there anything that can be done? I ordered a Twin XL when I meant to get a Twin.
If there was a mistake on the size, is there anything that can be done?
Has anyone else had a package not arrive and no tracking update? It's been about a week since mine was shipping and it hasn't updated from the usps origin facility in bell gardens, CA since March 19
Got mine yesterday, thanks.
Since some backers didn't get their email notifications for tracking, we will be adding the tracking #'s on the google sheet shortly. :)
Glen can you send me an email to firstname.lastname@example.org. Wanted to verify my address as it was not delivered and returned to sender. Thank you!
I received the TataMe bed last Tuesday (we came in from out of town to find it on our doorstep, and had some of the same problems with packaging that Leonine Lee mentioned - luckily, it seems like the bagging protected the mattress itself), and set it up on Wednesday. I LOVE sleeping on it. I think my fiancee was a bit skeptical at first, but he's been converted now!
I've sent Glen a couple of messages with no reply, is there an email address that I have missed?
Have been sleeping on my bed the last few days, I LOVE IT!!!! Thank you
I checked the status of my mattress and it is stated that the status is "processed" and tracking information was e-mailed. However, I did not get any e-mail with tracking information. Can you please advise the status. I am backer No. 265 by the way.
I got my order yesterday, or at least I think it arrived yesterday. I was on travel so it was kind of shocking to see it at the door (I didn't receive any shipping notice). Fortunately, it didn't rain, though the box was damaged. The mattress itself was double bagged and sealed so no worries about any rain/pest intrusion. I'll need to let it air out before I use it, I also noticed the smell reported by SG.
Can you please do an update with care instructions for the mattress and protector.
I was an early bird pick any size backer with US shipping and also added the mattress protector, but I have not received any tracking information yet and was wondering what was delaying my order from shipping? I picked a king size mattress with the mattress protector, are you waiting to ship mattress and protector together? I keep checking the Google document, but it never seems to change. I would appreciate an estimated ship date.
Neither i nor the wife wanted to get out of bed this morning....sleeping on the mattress is that good. It is worth the wait and my only regret is I didnt the king size or buy the queen that i have and a King...hopefully if I write a glowing review I can get a discount code or something. We tried the soft side last night, going to flip it and try the firmer side tonight. My only question is how will this mattress over time? one of us 150 and the other is twice that. Will this mattress develop hills and valleys...do I need to spin it around periodically? We almost bought a sleep number...went to the store tried it out, we were just waiting for a good sale...I am so glad we didn't get it
Thanks for keeping us updated on shipment. Can wait to get mine... The pillow that I am using now changed the way I sleep. Barely any more neck pain.....
@Glen Well just so happy to have it haha, and a little time-lapse magic
For backers outside of US: We are shipping your pledges via US postal office, which is not the best to deal with. However, we are managing as best as we can. Shipping labels are being generated and you should receive an email with tracking #'s. Please wait till next week in order to see movement on these packages. Thanks!
@Nicholas: that is super...super fast too!
the queen sized box is about 4' tall and maybe 3 feet around. I am 5'9" and skinny... not particularly strong and I hugged the box and got it up 2 flights of stairs without much trouble. I dont know about the signature.... I saw the ups guy outside and ran down stairs to meet him. I need to get a protector... the wife has become a fan of drinking red wine in bed
I just got mine as well....who has time to waste videoing unboxings :) mine is on the bed and I too am ready to hit the sack...having said that I am going to watch the video
Got mine queen bed in today! Got it opened and letting it air out, ready for some good sleeping. If anybody is interested in the unboxing I made a time lapse of it, sorry for the angle as its a small room. https://instagram.com/p/BDBs9lRvQIb/
@Creator and @CrystalGroves: Thanks :-)
@ Crystal Groves: I have by myself moved a 8-10", heavy queen mattress all by myself, so I wasn't worried about movability lol
@ Crystal Groves: It wasn't weight or size in regards to movability issue, I was wondering if I was going to have a noticeably huge box sitting on my porch
Thank you so much for quickly filling my pledge! Cannot wait to sleep on it tonight.
@ Crystal Groves: We are shipping your protector in a separate package. Will send you the tracking info shortly.
The box is 42" tall and 15"x15" wide.
@Kraig - I'm 5'6". I think you'll be fine. XD
I couldn't get an accurate measure because the box is at home and I'm at work.
@CrystalGroves Thanks. Given Im 6'5" so... chest high is a relative term lol.
@Kraig - I got the full sized and they just dropped it off at my door, no signature required in my case. The box was about chest-high standing up but not very wide. I was able to handle unboxing and moving the mattress alone.