Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
When is there next batch coming?
Yes I expected creator can show a full picture that the backers # estimated time to receive the product , instead of just standing and waiting the email confirm via email.
Hope to receive the product soon...
Do you have an estimate of how many parcels are being shipped daily and what would be the estimated time frame to fulfill all backers' orders? Still waiting :)
@Jimmy Tsai: We apologize once again for this miscommunication, we are now shipping by backer number as we had originally planned.
@grdkingdom: Thank you so much for stopping by our office! We are happy to hear that you enjoy your ORII experience, please let us know if you need any more assistance!
@Evan Law: Hi there, since we are now shipping by backer number, we have yet to reach to your number. Once we have yours ready, we can arrange an office pick up if you'd like. Thanks for your patience!
@Richard Poon: Yes! Please PM us your address so we can update your data on our system.
Hi, can i still change my address? want to revise it.. thanks.
I am #27X, so I could get it early.
I 've just to tell you all, It is a good product.
Hi, I am a Hong Konger and my backer number is 1285, can I come to your office to get my ORII?
I got my ORII today. It is a success product . I am a Hong Konger, so I received my ORII in their office.
They are so nice. Much better than `The Pxx scanner' (almost wait for 2years ).
Thank you, ORII team.
It's really bad to hear such explanation about shipping. Keep the words which you say so.
Thank you for support and patience as we get our shipping started.
I wanted to provide a brief shipping update: we indicated in backer updates that we will be shipping ORII prioritized by number sequence for those backers that have completed their address and color survey.
As we prepared this first round of shipments, I made an 11th hour decision to group them by country (USA) to test run our logistics operations and minimize any potential problems getting rings to our backers using a new provider (this is our first campaign, so we're having to do a lot of "firsts").
I do apologize that what we had communicated and what we ended up doing for the first round of shipments was different. Throughout our campaign, we've endeavored to be highly transparent about what we're doing and about our progress. Going forward, we will be shipping by backer number as we had communicated earlier.
When will be my turn?
Backer #697. I ordered a silver ring. I wonder if they are shipping out the rings by color and not by backer number?
Would suggest if we can have some kind of tentative numbers that how many rings are shipped out so far and how many are being shipped every week. ???
My backer number is 406 and did not receive confirmation email yet. Can you help to double check? Thanks.
Have seen some people got their ring. Where are mine? My backer number is 311. No confirmation email yet. Please check it.
I am backer 277. Was my ring sent out in the first batch? If not when can I expect it. As of yet I have not received an email confirmation.
Hi; Got my ring a couple days ago and was having a volume problem with hearing and speaker but after having a chat with Emile Chan I found that I was positioning my finger wrong. Emile explained in detail on correct way to place my finger and it's all good now. Thanks again Emile! Danny
Hi, could you also check whether if my address is confirmed (this was done previously) and I should be getting a confirmation notice soon? Don't wish to sound impatient, but #493 here. Thanks!
@Eric Agena: Thank you so much for your support! We appreciate you letting us know about your concern. Rest assured, we will help you with onboarding and make sure that ORII is working great for you!
@Karen: Thanks for checking in, we are still shipping our units in batches, will contact you via email once your ring is ready!
@Ronald Martin: We’re happy to hear that you’ve received your ring! Not a problem - we’ve created a video that should help explain all the features and functionality of ORII: https://www.orii.io/getstarted. Feel free to PM us if you have any additional questions!
@Brian Struthers: Great to know you have your ring already! Please let us know if you have any questions about your ORII.
@Petros Lee: Hi there, it is possible that the single press triggers the volume control because you are playing music at the same time (possibly in the background). If that isn’t the case, please drop us a PM and we’d be happy to help you troubleshoot this further.
@thong tran @Bruce Levine: Hi there, thanks for checking with us! We’ve addressed your question via PM.
I am Backer #411 and I have not received anything or for that matter heard anything regarding when I will receive my ORII. Please provide me with a personal update to the status of my order.
@creator, I'm just wondering how come I still have not gotten my ring yet, or any notification about it being shipped to me. I'm backer number 143. I can see that others that have back after me, have already gotten their rings.
Thanks Eric, I was so excited to see it had come that I didn’t fully open the box. Can’t believe I did that lol
@Brian Struthers, did you lift up the foam that holds the charger and the ring? The various ring sizes are under there as well as the charging cable and a couple of instructional cards telling you how to get started.
Hi! Just received my ring today, and I have a question: single pressing the side button is supposed to activate my voice assistance, but it activated the volume controls instead. I've checked and my Google assistant is on and set up
Btw I never received a ring sizing kit, only the ring
Just received my ring today and I’m excited to use it, but did I miss an update about ring sizing? The ring I have won’t even fit on my pinky. Any info would be appreciated, thanks
Should it have come with instructions? I might be dense. I downloaded the app and its paired. What now?
Hope I will go receive the confirmation letter very soon as my backer number 1366
@Bradley - I had the same experience and contacted the @creator regarding my issue. We're currently working on it and I'm confident we'll have this figured out. Customer service has been awesome (thanks, Marcus!) and I am very happy that I backed this project. Great people behind the company and I'm enjoying being part of the process of bringing a product like this to market.
@Hugo Gomes: Hi there, yes. Once we ship your ring, we will provide you with a tracking number.
@SUNG-SIk LEE @Tim Rynne: Thank you for letting us know! We'll follow up on your case and get you the confirmation email as soon as possible.
@Bradley Laurent: We are thrilled to hear that you've received your ring! To help you get started, we've created a video that should address your concern: https://www.orii.io/getstarted. If you need any additional help, please reach out to us directly via PM.
Backer 1316 here. I received my ring today (California). Any tips for increasing the volume? The ring is firm and tight on my finger and I have tried both ears but even with the volume all the way up it's not very loud. (But you can actually hear the sounds coming from the ring like a speaker.)
Hi @creator - backer number "001" here... no email, no tracking, no ring... not quite sure how that works with your "(earliest backers first)" approach...
I have confirmed address previously, but haven't received any further comms (and yes, I check my spam folder regularly)
nono. i mean u must be miss send me email. because backer #237 already receive orii. i am a backer #18!
i am a may be in the first group of shipping.
Is there any tracking number?
@Jesus @thong tran @SUNG-SIk LEE: Thank you for your comment! As mentioned in our latest backer update, we are now shipping our initial batches. Please refer to the update for more details: https://www.kickstarter.com/projects/187732114/orii-your-voice-powered-smart-ring/posts/2247757
@Eric Agena: We are excited to hear that you've already received the ring! Well noted on your comment. We have reached out to you via email to help you get started with your ORII. Let us know if you need anything else!
Received my ring today in Hawaii (backer #237)! Looks great but unfortunately I can barely hear out of it. Sent an email to the ORII team and hoping to sort out the volume issue soon. But I wanted to report here that I did get the ring so they are indeed being shipped out and hopefully everyone gets theirs soon.
hi i am a backer18 but i didnt got any confirm address email plz chect my process
I'm just wondering if you have sent my ring yet? I'm backer number 143 and located in Australia. I'm only asking because I'm going to Japan on the 25th August..I would really love to be able to use the ring in the home of technology.
I have not received anything yet, approximate delivery dates
Nice update, backer #493 here so I hope it'll be soon. Can't wait!
@Melvyn Ong @Lun Mei Shan @Mary @Srikanth B @Nicola Hatzigeorgiu @timbarth
: Thank you for your comment! Please note that shipping runs by the order of your backer number - once we are near your number, we will be sending you an email to confirm your shipping address. We just posted a new backer update today: https://www.kickstarter.com/projects/187732114/orii-your-voice-powered-smart-ring/posts/2247757, so please refer to that for more details.
Backer 1864...any update coming shortly, as Delay from February til now.
Backer 2151. I ordered two Orii.
Amy update of my order?
@Origami Labs my understanding was that you would confirm shipping addresses?
I am backer number 277. Did your shipment include that number? I haven't
received a shipping notice yet.
Hi, I'm backer 1325. Any update for the delivery date? It has been postponed for 6 months. Please let me know when will I receive the product. Many thanks.
Hoping to be one of the first batch :D
@BlackGauntlet @Young do @Eric Agena @Thom Leggar @Leonus Tan: Hi there! At this time, we have already begun shipping out the first couple hundreds of units as scheduled. Please refer to our previous backer update for more information on the timeline: https://www.kickstarter.com/projects/187732114/orii-your-voice-powered-smart-ring/posts/2204322 and be on a lookout for another backer update coming up next week! We have also sent you personal messages to address your individual questions.
Today is July 30th.
July is two days remaining today.
How many times is it shipped?
Is it going to proceed?
In Korea, it is now unclear how this technology will be used.
오늘 7월 30일 이다.
7월은 오늘 포함 2일 남았다.
진행 하기는 하는 것인가?
한국에서는 이제 이 기술이 어떻게 쓰일지 막연해진다.