Thanks for keeping us posted Tim. Cant wait for receiving a thoroughly tested product that meets all of your expectactions as advertised. Im still faithfull that this will be the case! Good luck with the finalizations KOKOON team!
Hi all. Apologies for the delay in the latest update, we’ve been extremely busy as things ramp up towards shipping. We understand your frustrations, and can honestly say we are equally as frustrated by the delays we have faced. We have done our utmost to deliver this project as quickly as possible, without compromising on quality. We will continue to keep you updated on our technical progress, but will endeavour to give you a better idea of how the progress directly relates to our timeline and work ahead.
@Marco @Michael We are not able to offer refunds at this stage as all of our pledge money has been committed.
@Chris We will be sending out a shipping survey, where you will be able to update your address details ahead of delivery.
@Erwin We will not be changing the Bluetooth standard at this stage
@Rudi We appreciate the support of all of our backers, we would not be where we are without you. Whilst we are taking pre-orders, our pre-order customers are paying higher prices than our Kickstarter backers. I’d also like to reassure you that no backer funds have been used to back any other projects, your money has gone solely into the development and production of the headphones.
@Bruce We have not updated our timeline in this update as our current information indicates we are still on time.
@Diederik @espiler We’re glad you’re enjoying the updates. Thanks!
@Haych Thanks for the support!
@Stefan @William As @Oz has mentioned, we are also supported by external investors, who believe in our mission and have allowed us to ensure we are able to invest our time in creating a great product for our backers
@Jonny We don’t have plans for a launch party, as we have been focusing on our work to get your headphones to you. We would however definitely like to meet as many of our backers as possible, so watch this space!
Just went back to do some math.. On July 13, 2015 Kokoon announced it had 8500 backers.
Now if we assume that most of them went for the $189 pledge, and further conservatively assume that the cost to make this unit is more or less 40% of that, say around $75, this effectively means that Kokoon would need $75 x 8500 units or $637,500 just to fund the production phase for the backers (let alone create new stock for sale).
So if, as Kokoon said in the update, they originally raised something short of $2 million, the $637,500 clearly represents quite a big chunk of that initial capital.
So, would Tim care to comment on the funding situation please? Has Kokoon found or is it seeking additional funding for the project, and what happens if you do not succeed? Will most of us end up empty-handed?
I'm not too bothered by the waiting because life goes on as it always does and time passes faster than we would like it to.
However I think its only fair that at this stage of the development when things should more or less be in place, we are presented with an honest timeline, i.e. one that will be honoured.
@Tim @Kokoon - have you a date for the big launch and will you be doing a splash in London? I can't wait to see the final product and hear all the behind-the-scene stories!
Hi I backed this kickstarter my junior year of high school and am now a broke sophomore in college. Really curious when I am finally going to get these or if I could somehow just get my $190 back. Thanks
paraphrasing the campaign launch video towards the end :
"Hi I’m Rich, I started to work on the Cocoon nearly 2 years ago, assembled team of experts, testing and refining 100s of prototypes testing and refining. The team has been active in China for 4 months working with manufacturers to ensure we can ship a quality product on time for our backers without compromise. "
Delays are one thing although these have long passed the acceptable mark. Design setbacks and change can happen but should be minor if the product has been properly researched - here we have a completely different product, one that has little to no ressemblance to the original. Moreover, even the technical aspects of the products have dramatically changed since the initial announcement.
And yes, do re-watch that original video which also sold me on the product as it clearly was meant to make you believe they had something 'almost ready' on their hands. People seem to be confusing challenges/delays with outright misleading information - that piece, remains to be addressed and most likely never will.
I am getting the very uneasy feeling that this is headed where some other Kickstarter campaigns have gone. Running down the funds we pledged trying to get development finished, knowing full well that they will not have the required funds to manufacture but hoping that with a fully developed product that they might then be able to get some VC investment. If not, oh well, they walk away as a failed project. One of the campaigns I backed openly admitted (after the fact) that if they had not received VC investment after the campaign that they would have failed and nobody would have got anything.
Of course it could have been worse if they only managed to get some 400 backers to invest the required $100k to make the campaign successful. Without any development money this campaign would had failed two years ago without a functional product. But because of the larger demand and backer support which brought in outside investors, this Kickstarter may succeed in providing a very useful product. True, it does not look nearly as nice as the original advertised artwork. But if it help me get a good night sleep it has been well worth the wait as long as I do not have to wait much longer. Two years is more then long enough to get these to market.
I was just looking at the awesome video that got me interested to begin with. You know - that video that portrayed a visually appealing, apparently fully functional prototype of a pair of sweet headphones? Yeah. That's the way it was presented. Anyone can argue if they want, but rewatch the video first. Try to defend the lie if you like, but it's still a lie.
Snake oil is apparently still a high demand product, as long as there are gullible suckers like me buying.
At this point, even if some mangled version of the original design limps its way to my front door one day, it's still a lie. You peddled a mock up stage prop as though it were a functional product ready for mass production. You presented yourselves as knowledgeable, competent, and capable of taking on this project within a timeframe you couldn't even come close to. And I think for the most part you did it knowingly. So it's not an ignorance thing. Your video alone shows too much intelligence for that. It's a character thing.
I don't need a "sorry for the delay", or "sorry you're not happy with the timeline" anymore. I don't desperately need the product. What I need is to know that people value things like integrity, honesty, truth. If you want to apologize, try this on for size... "we made promises we knew we couldn't keep. We misled you with a fake, nonworking prototype and a cool video. We lost our way and weren't honest. We are sorry." I don't see it happening, but that's an apology I could accept and extend forgiveness for. Because that's the real offense in all of this.
So good for you. You got me. Not many can say that, so I tip my hat to you.
Dear conmen from Kokoon team,
Please deliver your product which you promised back in 2015.
It's already 2 years late and you guys are still updating us on your progress - we don't really care on your progress, we just want a commitment if our headphone's are coming.
If I do not receive my headphones, I want my money back!
As far as all of us are concerned, the entire Kokoon team are a bunch of incompetent failures at project management - or really the best kind of conmen there are.
For all backers of this catastrophic failure of a Kickstater in terms of product delivery, I am contactable at exroshann@hotmail.com - in case you guys wanna take a legal suit against both Kickstarter and the conmen at Kokoon.
@Stefan you hit on my biggest concern, money. Developing prototypes can eat through resources very quickly. Also employee cost can be very expensive. They started with 11 employees two years ago. Paying those employees two years pay could easily eat up a million dollars not even considering insurance and benefits. This late in the game they could easily find themselves with a very good product but insufficient funds to actually manufacture it. Or they may be able to ship limited product to some backers while others are left hanging. Some have resorted to selling product to customers in order to bring in extra money to deliver product to backers. Others fail to deliver at all.
Unless they have some other investors or secret stash of money they are not talking about, they are seriously tuning low on funds and putting delivery to backers in jeopardy. I for one appreciate their devotion to making this product great but not at the cost of failing to deliver to backers. There is a point where they have to finalize version 1 and deliver on it. Any improvements beyond that need to wait for the new and improved product. @Creators Don't lose sight of the goal: To market a really good product, BUT also reward your backers for putting their faith and trust in you, making it possible.
I think, any one who backed this project, should have been clear, that a working wearable EEG won't be a straightforward implementation. Hope that the result will be a working item, not a gadget to put somwhere into a box. For trashing it, it's to expensive. I fully agree with Bruce haymes, as a investor I really would appreciate to get some informations about your current go to market strategy. Reading somewhat between the lines of your last update, it tells me, that I've to wait an other year for completion. What about money, do you still have enough for produciton of the promised items ? You are more than one year late and we all know, time wastes money....
Dear Kokoon, please keep posting these technical updates. Many people REALLY love to read them and it shows you are really working and improving the product. Keep it up!
At this stage, the updates all seem the same in substance: more testing, more bugs, and more delays. I felt no excitement at all reading the recent updates...
I have to agree with John Eddy. I dread opening the updates, each time hoping to see it's being shipped, and each time being disappointed. 99% of us really, REALLY don't care about all the technical stuff. After 2 years without our money or our headphones, we're just done. As soon as I get mine, I'm going to sell it, because now even just looking at it pisses me off.
Two years late on a hardware project is not a KS record --- but it's pretty darn late. A year ago I commented here that I wasn't as bothered by the late, as I am by the way the initial video made it look like the prototype was done and they were ready to go to tooling. Two years past launch it's not unreasonable to observe that this was misleading. U should provide dates. It's clear u r working hard and this is a super cool project but the way this platform works is we give money, hope you will deliver a great outcome, and you give us regular updates that include a timeline. It's true, we r not customers. But we r something - we r investors who took product in lieu of stock. Investors are entitled to understand go to market timing and strategy. This update didn't provide that - so please provide bc even if everyone is pissed off when they hear your revised timeline, that's what you owe them.
unreasonable
I have been very patience with you guys. But my patience has just about run out with your company. This project has been nothing but delays after delays. I understand that you want to put forth the best product out there, but 2 years later, and we still don't have a solid timeline is unacceptable. What frustrates me the most is that, backing you guys up from the start means nothing to your company. I was there for your company when you needed the funding to get going, but now, my pledge money is all gone, and product is still not delivered. And now, people can pre-order your product. So what was the point of me backing you from the start, if you are not even going to appreciate the support. This project have left me with a terrible experiences with backing people on KS. I don't think I can see myself ever backing anyone else.
Also, why is Tim backing other projects, especially other headphones (ie other smart headphones). Your company cannot provide a refund, but yet your CEO have money to spend on other projects. To me this is unacceptable, you should not be backing other projects, and spending OUR money.
I just want to know, what are you going to do for people that were there from the start ? What kind of benefits will we get for believing in your vision and your product ?
Im sorry but after 2 years of overly technical updates , missed deadlines and changes in design which now make the headphones seem bulky, oversized and cumbersome I think there is absolutely no chance of delivering this product in July. I don't even think it will be delivered in 2017. The errors being discovered that are detailed in this update are stuff you'd expect to have found before the campaign on KS began. Its clear the founders had an idea, had a vision, but just didn't have any idea how to make that vision a reality. Over 2 years has to be a KS record.
I'm actually quite a patient person but I don't want any more updates unless it is letting me know the tracking number for my product. Stop messing around. There is absolutely zero reason why this damn product is still in development. I have years of development experience and maybe what you need is a good project manager to keep tasks on track but this has gone well beyond what would be acceptable to a normal company. Finish the product. Box it up. Ship it out.
Remember when the delivery date was February of 2016? Those were good times... I hope this comes before I'm old and have lost my hearing. At this rate of progress, I'm not holding my breath.
Its not a scam, obviously. All the updates show their progress. Am sure the next update will contain the long awaited news confirming the shipping dates etc. They must be very busy finalizing the logistics of this massive undertaking.
@Abdul, other than a big delay, what makes you think this is a scam? It's not like they just ran with the money like proper KS scams. They're obviously still working on it.
Please don't cause everyone further delays by getting them unnecessarily investigated :(
(Also they're based in the UK, so US agencies probably can't help you anyway)
Where can I complain about Kickstarter? It's obviously an avenue for Conmen to make a lot of money without actually coming up with an actual product. So many projects have not delivered, including this one.
Two years ago this month I backed this project. I'm all for backing new projects and have backed my fair share. My question is for the developers, How do you intend to keep your early backers happy, helping you
promote the product you are trying to sell?
They say word of mouth advertising is free and most effective, however if your early backers are not given even some perk for waiting i.e. big discount to encourage them to purchase another, extra feature, how do you expect us to promote your project?
I just got the headphones for sleeping and not to analyze my sleep. I feel this has been a big waste of time and money. Unless these earphones are magical, I won't be encouraging others
@ creator, pls think about at least 1 or 2 year free subscription to the music library for ks backers. I think that should be a nice gesture for the long wait.
@Erwin, WHY would they support BT 5.0? Are you serious? Do you even know what kind of work goes into testing these for the spec they were built for? It would delay the entire project at least another 3 months for them to even consider 5.0?!?
@Creator: Please provide an update as we are all waiting patiently on one. Just want to know what's going on and when we can expect product, especially since its already been delayed a few times.
Oz. Hey there. I haven't been following this for a while already so I didn't see what you mentioned. So after two years of waiting I can ask for a refund, if I do get it or not is the question but you get no answers to questions you don't ask.
So no I'm not trying to get one over you. I'm just coming late to this party.
@Marco, it been covered many times over the last few months: they've spent all the money, there will be no refunds. And honestly, why should you get a refund when no-one else is? Or are you suggesting they bankrupt themselves so they can refund everyone?
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Afficher les commentaires plus anciensespiler Il y a environ 18 heures
Hey Tim. I tried to download the app from the Play store, but apparently it's not available in the US. When will it be? Thanks!
Salami Salamy il y a 5 jours
Thanks for keeping us posted Tim. Cant wait for receiving a thoroughly tested product that meets all of your expectactions as advertised. Im still faithfull that this will be the case! Good luck with the finalizations KOKOON team!
Tim Créateur il y a 5 jours
Hi all. Apologies for the delay in the latest update, we’ve been extremely busy as things ramp up towards shipping. We understand your frustrations, and can honestly say we are equally as frustrated by the delays we have faced. We have done our utmost to deliver this project as quickly as possible, without compromising on quality. We will continue to keep you updated on our technical progress, but will endeavour to give you a better idea of how the progress directly relates to our timeline and work ahead.
@Marco @Michael We are not able to offer refunds at this stage as all of our pledge money has been committed.
@Chris We will be sending out a shipping survey, where you will be able to update your address details ahead of delivery.
@Erwin We will not be changing the Bluetooth standard at this stage
@Rudi We appreciate the support of all of our backers, we would not be where we are without you. Whilst we are taking pre-orders, our pre-order customers are paying higher prices than our Kickstarter backers. I’d also like to reassure you that no backer funds have been used to back any other projects, your money has gone solely into the development and production of the headphones.
@Bruce We have not updated our timeline in this update as our current information indicates we are still on time.
@Diederik @espiler We’re glad you’re enjoying the updates. Thanks!
@Haych Thanks for the support!
@Stefan @William As @Oz has mentioned, we are also supported by external investors, who believe in our mission and have allowed us to ensure we are able to invest our time in creating a great product for our backers
@Jonny We don’t have plans for a launch party, as we have been focusing on our work to get your headphones to you. We would however definitely like to meet as many of our backers as possible, so watch this space!
J Fiott il y a 5 jours
Just went back to do some math.. On July 13, 2015 Kokoon announced it had 8500 backers.
Now if we assume that most of them went for the $189 pledge, and further conservatively assume that the cost to make this unit is more or less 40% of that, say around $75, this effectively means that Kokoon would need $75 x 8500 units or $637,500 just to fund the production phase for the backers (let alone create new stock for sale).
So if, as Kokoon said in the update, they originally raised something short of $2 million, the $637,500 clearly represents quite a big chunk of that initial capital.
So, would Tim care to comment on the funding situation please? Has Kokoon found or is it seeking additional funding for the project, and what happens if you do not succeed? Will most of us end up empty-handed?
J Fiott il y a 5 jours
I'm not too bothered by the waiting because life goes on as it always does and time passes faster than we would like it to.
However I think its only fair that at this stage of the development when things should more or less be in place, we are presented with an honest timeline, i.e. one that will be honoured.
Ashley Wharton il y a 6 jours
The silence about the launch date timeline is deafening...
Jonny
Superbacker
il y a 6 jours
@Tim @Kokoon - have you a date for the big launch and will you be doing a splash in London? I can't wait to see the final product and hear all the behind-the-scene stories!
James le May 13
July 24 is the shipping date from the April update .
Jonathan Gorman
Superbacker
le May 13
Given the investment and promised development, this kind of a delay is past acceptable.
It is clear that what was promised at launch was a lie - an idea and not a pre-order on a design to manufacture item.
The rampant fraud on kickstarted is milling the brand.
Michael Trefry le May 12
Hi I backed this kickstarter my junior year of high school and am now a broke sophomore in college. Really curious when I am finally going to get these or if I could somehow just get my $190 back. Thanks
astralmind le May 12
paraphrasing the campaign launch video towards the end :
"Hi I’m Rich, I started to work on the Cocoon nearly 2 years ago, assembled team of experts, testing and refining 100s of prototypes testing and refining. The team has been active in China for 4 months working with manufacturers to ensure we can ship a quality product on time for our backers without compromise. "
So.. what happened then ?
astralmind le May 12
@S.M. Rhoads Exactly echoes my sentiment 100%
Delays are one thing although these have long passed the acceptable mark. Design setbacks and change can happen but should be minor if the product has been properly researched - here we have a completely different product, one that has little to no ressemblance to the original. Moreover, even the technical aspects of the products have dramatically changed since the initial announcement.
And yes, do re-watch that original video which also sold me on the product as it clearly was meant to make you believe they had something 'almost ready' on their hands. People seem to be confusing challenges/delays with outright misleading information - that piece, remains to be addressed and most likely never will.
Duncan le May 11
I am getting the very uneasy feeling that this is headed where some other Kickstarter campaigns have gone. Running down the funds we pledged trying to get development finished, knowing full well that they will not have the required funds to manufacture but hoping that with a fully developed product that they might then be able to get some VC investment. If not, oh well, they walk away as a failed project. One of the campaigns I backed openly admitted (after the fact) that if they had not received VC investment after the campaign that they would have failed and nobody would have got anything.
William Dutcher
Superbacker
le May 11
Of course it could have been worse if they only managed to get some 400 backers to invest the required $100k to make the campaign successful. Without any development money this campaign would had failed two years ago without a functional product. But because of the larger demand and backer support which brought in outside investors, this Kickstarter may succeed in providing a very useful product. True, it does not look nearly as nice as the original advertised artwork. But if it help me get a good night sleep it has been well worth the wait as long as I do not have to wait much longer. Two years is more then long enough to get these to market.
S.M. Rhoads le May 11
I was just looking at the awesome video that got me interested to begin with. You know - that video that portrayed a visually appealing, apparently fully functional prototype of a pair of sweet headphones? Yeah. That's the way it was presented. Anyone can argue if they want, but rewatch the video first. Try to defend the lie if you like, but it's still a lie.
Snake oil is apparently still a high demand product, as long as there are gullible suckers like me buying.
At this point, even if some mangled version of the original design limps its way to my front door one day, it's still a lie. You peddled a mock up stage prop as though it were a functional product ready for mass production. You presented yourselves as knowledgeable, competent, and capable of taking on this project within a timeframe you couldn't even come close to. And I think for the most part you did it knowingly. So it's not an ignorance thing. Your video alone shows too much intelligence for that. It's a character thing.
I don't need a "sorry for the delay", or "sorry you're not happy with the timeline" anymore. I don't desperately need the product. What I need is to know that people value things like integrity, honesty, truth. If you want to apologize, try this on for size... "we made promises we knew we couldn't keep. We misled you with a fake, nonworking prototype and a cool video. We lost our way and weren't honest. We are sorry." I don't see it happening, but that's an apology I could accept and extend forgiveness for. Because that's the real offense in all of this.
So good for you. You got me. Not many can say that, so I tip my hat to you.
Roshann Mathiahlagan le May 11
This comment has been removed by Kickstarter.
Roshann Mathiahlagan le May 11
Dear conmen from Kokoon team,
Please deliver your product which you promised back in 2015.
It's already 2 years late and you guys are still updating us on your progress - we don't really care on your progress, we just want a commitment if our headphone's are coming.
If I do not receive my headphones, I want my money back!
As far as all of us are concerned, the entire Kokoon team are a bunch of incompetent failures at project management - or really the best kind of conmen there are.
For all backers of this catastrophic failure of a Kickstater in terms of product delivery, I am contactable at exroshann@hotmail.com - in case you guys wanna take a legal suit against both Kickstarter and the conmen at Kokoon.
William Dutcher
Superbacker
le May 10
@Oz That does reduce the concern as long as they keep their target responsible.
Oz Locke le May 10
@William, IIRC they've taken additional fund to complete from external investors, if that helps
William Dutcher
Superbacker
le May 10
@Stefan you hit on my biggest concern, money. Developing prototypes can eat through resources very quickly. Also employee cost can be very expensive. They started with 11 employees two years ago. Paying those employees two years pay could easily eat up a million dollars not even considering insurance and benefits. This late in the game they could easily find themselves with a very good product but insufficient funds to actually manufacture it. Or they may be able to ship limited product to some backers while others are left hanging. Some have resorted to selling product to customers in order to bring in extra money to deliver product to backers. Others fail to deliver at all.
Unless they have some other investors or secret stash of money they are not talking about, they are seriously tuning low on funds and putting delivery to backers in jeopardy. I for one appreciate their devotion to making this product great but not at the cost of failing to deliver to backers. There is a point where they have to finalize version 1 and deliver on it. Any improvements beyond that need to wait for the new and improved product. @Creators Don't lose sight of the goal: To market a really good product, BUT also reward your backers for putting their faith and trust in you, making it possible.
Haych W le May 10
Keep up the good work guys. Really looking forward to the finished product.
Stefan Lechner le May 10
I think, any one who backed this project, should have been clear, that a working wearable EEG won't be a straightforward implementation. Hope that the result will be a working item, not a gadget to put somwhere into a box. For trashing it, it's to expensive. I fully agree with Bruce haymes, as a investor I really would appreciate to get some informations about your current go to market strategy. Reading somewhat between the lines of your last update, it tells me, that I've to wait an other year for completion. What about money, do you still have enough for produciton of the promised items ? You are more than one year late and we all know, time wastes money....
Diederik De Keyzer le May 10
Dear Kokoon, please keep posting these technical updates. Many people REALLY love to read them and it shows you are really working and improving the product. Keep it up!
NZ Cat le May 9
And I also think that Half life 3 will happen before this does.
NZ Cat le May 9
At this stage, the updates all seem the same in substance: more testing, more bugs, and more delays. I felt no excitement at all reading the recent updates...
Louise Johnson le May 9
I have to agree with John Eddy. I dread opening the updates, each time hoping to see it's being shipped, and each time being disappointed. 99% of us really, REALLY don't care about all the technical stuff. After 2 years without our money or our headphones, we're just done. As soon as I get mine, I'm going to sell it, because now even just looking at it pisses me off.
Bruce haymes le May 9
Two years late on a hardware project is not a KS record --- but it's pretty darn late. A year ago I commented here that I wasn't as bothered by the late, as I am by the way the initial video made it look like the prototype was done and they were ready to go to tooling. Two years past launch it's not unreasonable to observe that this was misleading. U should provide dates. It's clear u r working hard and this is a super cool project but the way this platform works is we give money, hope you will deliver a great outcome, and you give us regular updates that include a timeline. It's true, we r not customers. But we r something - we r investors who took product in lieu of stock. Investors are entitled to understand go to market timing and strategy. This update didn't provide that - so please provide bc even if everyone is pissed off when they hear your revised timeline, that's what you owe them.
unreasonable
Rudi (Sai Lam) Chan le May 9
I have been very patience with you guys. But my patience has just about run out with your company. This project has been nothing but delays after delays. I understand that you want to put forth the best product out there, but 2 years later, and we still don't have a solid timeline is unacceptable. What frustrates me the most is that, backing you guys up from the start means nothing to your company. I was there for your company when you needed the funding to get going, but now, my pledge money is all gone, and product is still not delivered. And now, people can pre-order your product. So what was the point of me backing you from the start, if you are not even going to appreciate the support. This project have left me with a terrible experiences with backing people on KS. I don't think I can see myself ever backing anyone else.
Also, why is Tim backing other projects, especially other headphones (ie other smart headphones). Your company cannot provide a refund, but yet your CEO have money to spend on other projects. To me this is unacceptable, you should not be backing other projects, and spending OUR money.
I just want to know, what are you going to do for people that were there from the start ? What kind of benefits will we get for believing in your vision and your product ?
Robert McMeeking le May 9
Im sorry but after 2 years of overly technical updates , missed deadlines and changes in design which now make the headphones seem bulky, oversized and cumbersome I think there is absolutely no chance of delivering this product in July. I don't even think it will be delivered in 2017. The errors being discovered that are detailed in this update are stuff you'd expect to have found before the campaign on KS began. Its clear the founders had an idea, had a vision, but just didn't have any idea how to make that vision a reality. Over 2 years has to be a KS record.
espiler le May 9
Thanks guys! Love the detailed updates and totally willing to wait for an awesome high quality product.
John Eddy le May 9
I'm actually quite a patient person but I don't want any more updates unless it is letting me know the tracking number for my product. Stop messing around. There is absolutely zero reason why this damn product is still in development. I have years of development experience and maybe what you need is a good project manager to keep tasks on track but this has gone well beyond what would be acceptable to a normal company. Finish the product. Box it up. Ship it out.
Daniel Wood le May 9
Remember when the delivery date was February of 2016? Those were good times... I hope this comes before I'm old and have lost my hearing. At this rate of progress, I'm not holding my breath.
Salami Salamy le May 9
Its not a scam, obviously. All the updates show their progress. Am sure the next update will contain the long awaited news confirming the shipping dates etc. They must be very busy finalizing the logistics of this massive undertaking.
Oz Locke le May 9
@Abdul, other than a big delay, what makes you think this is a scam? It's not like they just ran with the money like proper KS scams. They're obviously still working on it.
Please don't cause everyone further delays by getting them unnecessarily investigated :(
(Also they're based in the UK, so US agencies probably can't help you anyway)
Abdul Jabbar le May 9
Here's what to do, if you're frustrated at being scammed, to get some measure of payback:
1) Report to Kickstarter, if you haven't already done so
2) Report the scammers to those agencies that can DO something about future scams they run:
How to report scam if you're from the USA:
https://www.usa.gov/stop-scams-frauds#item-35157
For non-USA citizens:
https://www.econsumer.gov/en/Home/FileAComplaint/
Abdul Jabbar le May 9
Where can I complain about Kickstarter? It's obviously an avenue for Conmen to make a lot of money without actually coming up with an actual product. So many projects have not delivered, including this one.
Janet Cordle le May 7
Two years ago this month I backed this project. I'm all for backing new projects and have backed my fair share. My question is for the developers, How do you intend to keep your early backers happy, helping you
promote the product you are trying to sell?
They say word of mouth advertising is free and most effective, however if your early backers are not given even some perk for waiting i.e. big discount to encourage them to purchase another, extra feature, how do you expect us to promote your project?
I just got the headphones for sleeping and not to analyze my sleep. I feel this has been a big waste of time and money. Unless these earphones are magical, I won't be encouraging others
Bert
Superbacker
le May 7
At least they had timely updates. Not even the case any longer.
Salami Salamy le May 6
Im seeing that updates are having a delay aswell. Lets hope this is because the last stages of the product require all of his attention.
Pat Sparks le May 3
@ creator, pls think about at least 1 or 2 year free subscription to the music library for ks backers. I think that should be a nice gesture for the long wait.
Matthew Riechmann le May 2
@Erwin, WHY would they support BT 5.0? Are you serious? Do you even know what kind of work goes into testing these for the spec they were built for? It would delay the entire project at least another 3 months for them to even consider 5.0?!?
@Creator: Please provide an update as we are all waiting patiently on one. Just want to know what's going on and when we can expect product, especially since its already been delayed a few times.
Erwin le May 2
First Bluetooth 5 adapters are out. Will you support BT5?
Duncan le May 1
@Rune, reading your comment history was amusing. Why do you back so many Kickstarter projects if you think they're all scams?
Rune Sovndahl le May 1
Scam
Marco Aventajado le May 1
Oz. Hey there. I haven't been following this for a while already so I didn't see what you mentioned. So after two years of waiting I can ask for a refund, if I do get it or not is the question but you get no answers to questions you don't ask.
So no I'm not trying to get one over you. I'm just coming late to this party.
Oz Locke le May 1
@Marco, it been covered many times over the last few months: they've spent all the money, there will be no refunds. And honestly, why should you get a refund when no-one else is? Or are you suggesting they bankrupt themselves so they can refund everyone?
Marco Aventajado le April 30
@Tedd Hi there. I just got a refund from another project I backed. So it does work. Cheers.
Hopefully the person here does the right thing and refunds my money for a project that's been so delayed already.
Tedd Scheall Johnson le April 30
@Marco: do you not get how kickstarter works? they could walk away with your money and that's it. you don't get a "refund" on a kickstarter.
@Chris: they will be sending out info to get your shipping information soon (according to the last comment by Tim).
Chris Rodgers le April 29
My address has changed. Where should I be sending that info to insure I receive my headphones when they ship?
Thanks.
Marco Aventajado le April 28
I would like a refund. This is just taking too long.