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Neuron Kits starting from $39. Discover our easy-to-use tools for STEM Education.
Neuron Kits starting from $39. Discover our easy-to-use tools for STEM Education.
Neuron Kits starting from $39. Discover our easy-to-use tools for STEM Education.
1,464 backers pledged $367,129 to help bring this project to life.

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    1. Missing avatar

      Drews on March 29

      I'm waiting for my set. I pay and you ???
      I'm waiting one year!
      I'm waiting!

    2. Missing avatar

      algadi
      Superbacker
      on March 9

      Day 28

      @creator

      It’s very shameful and impolite the way you are ignoring my inquiries.. failure to deliver (due to some logistical issue) is understandable.. refusing to refund by ignoring my inquiries is very low and cheap move from a company with this standard!!

      Thanks,

    3. Missing avatar

      algadi
      Superbacker
      on March 7

      Day 25

      @creator

      It’s very shameful and impolite the way you are ignoring my inquiries.. failure to deliver (due to some logistical issue) is understandable.. refusing to refund by ignoring my inquiries is very low and cheap move from a company with this standard!!

      Thanks,

    4. Missing avatar

      algadi
      Superbacker
      on March 4

      Day 23

      @creator

      Kindly check your email.. I’ll appreciate a response!!

      Thanks,

    5. Missing avatar

      algadi
      Superbacker
      on March 1

      Day 19

      @creator

      Kindly check your email.. I’ll appreciate a response!!

      Thanks,

    6. Missing avatar

      algadi
      Superbacker
      on February 26

      Day 16

      @creator

      Kindly check your email.. I’ll appreciate a response!!

      Thanks,

    7. Missing avatar

      algadi
      Superbacker
      on February 23

      Day 14

      @creator

      Kindly check your email.. I’ll appreciate a response!!

      Thanks,

    8. Missing avatar

      algadi
      Superbacker
      on February 22

      Day 12

      @creator

      Kindly check your email.. I’ll appreciate a response!!

      Thanks,

    9. Missing avatar

      algadi
      Superbacker
      on February 20

      Day 11

      @creator

      Kindly check your email.. my issue still not resolved!

      Thanks,

    10. Missing avatar

      algadi
      Superbacker
      on February 17

      Day 7

      @creator

      Kindly check your email.. my issue still not resolved!

      Thanks,

    11. Missing avatar

      algadi
      Superbacker
      on February 15

      @creator

      Kindly check your email.. my issue still not resolved!

      Thanks,

    12. Missing avatar

      algadi
      Superbacker
      on February 10

      @creator

      Kindly check your email.. my issue still not resolved!

      Thanks,

    13. Missing avatar

      Jeffrey Torres on February 8

      Never mind about my last quwstion. I was looking at the MakeBlock app and not the Neuron app

    14. Missing avatar

      Jeffrey Torres on February 7

      I cannot seem to find the "science lab kit" in the makeblock app. Am I missing something?

    15. Makeblock 7-time creator on January 24

      Hi @kim ki joong, we're glad you like Makeblock Neuron kit, please contact us via email: neuronsupport@makeblock.com :) Thank you.

    16. Missing avatar

      kim ki joong on January 3

      All-in-one kit products are well received.

      I try to connect my cellphone and WiFi and then I ask to enter my password. What's your password? I'd like to send my password via email. email address is nandaker@gmail.com

    17. Makeblock 7-time creator on December 27

      Hi @David Kantor, we're dealing with your problem already, sorry for the delay in reply, please see our reply via email. :) Hope you receive your Neuron soon and enjoy it.

    18. Missing avatar

      David Kantor on December 21

      Another week has passed, now 3 weeks since I contacted company with no response about not receiving my neuron kit. Any ideas what I can do. Funder number 1099

    19. Makeblock 7-time creator on December 21

      @Josep Vilalta Hi, we've replied to you via mail and please check the mail. If you have any further question, please contact us via mail neuronsupport@makeblock.com. Thanks so much for your understanding.

    20. Makeblock 7-time creator on December 21

      @Javier Please contact us via mail neuronsupport@makeblock.com. Thanks so much for your understanding.

    21. Makeblock 7-time creator on December 21

      @Igor Nabokov Hi, we've replied to you via mail and please check the mail. If you have any further question, please contact us via mail neuronsupport@makeblock.com. Thanks so much for your understanding.

    22. Missing avatar

      Gerardo on December 18

      Please bring my money back!
      backpacker #629.
      I got nothing yet

    23. Josep Vilalta on December 17

      In Spain Makeblock has begun an advertising campaign of "Makeblock Neuron", even before backers of the new product didn't receive nothing.

      This reveals that the previous contribution of the backers, with the bait of receive a new product before the market, is a cheating of Makeblock to bona fides customers & research-development support.

      Backer #628 of MakeBlock Neuron.

    24. Josep Vilalta on December 17

      I've received an email from MakeBlock Spain "info@makeblock.es", offering "the new Makeblok Neuron".
      It's really a shame that I'm the backer #628 of MakeBlock Neuron, paid 375,00 $ last April, 19 and until now I just didn't receive "nothing".
      Really a shame !!!

    25. Missing avatar

      Javier on December 14

      Hi, where can I buy new items for neuron. A power unit is indispensable and perhaps I want more modules
      Thanks

    26. Missing avatar

      Igor Nabokov on December 14

      Hello Makeblock, my number is 65. Did you send it to me?

    27. Missing avatar

      Gerardo on December 12

      Hello Makeblock, backpacker 629.
      When will I get my Neuron?

    28. Makeblock 7-time creator on December 12

      @GRIGORIY NECHAEV Hi GRIGORIY, we are so sorry that for the delay of package and we are trying to track your oder. If there are any updates I will reply to you asap. If you have any further question, please contact us via neuronsupport@makeblock.com.

    29. Missing avatar

      GRIGORIY NECHAEV on December 11

      Dear Makeblock! I backer number 848. I'm tired of waiting for my Neuron. I wanted to give it to my son for his birthday. Birthday was in October. This is no longer relevant. Please return the money to me.

    30. Makeblock 7-time creator on December 11

      @algadi Hi algadi, we've replied to you via mail and please check the mail asap, and we are waiting for your reply to move forward to next step. If you have any further question, please contact us via mail neuronsupport@makeblock.com. Thanks so much for your understanding.

    31. Makeblock 7-time creator on December 11

      @Josep Vilalta We are so glad that you received your Neuron, and hope you could use it to do more creative things. And don't hesitate to share your works to us. Have a nice day! ;)

    32. Makeblock 7-time creator on December 11

      @Shang we are trying to track your package and we will contact you as soon as we have the update. If you have any further question, please contact us via nueronsupport@makeblock.com.

    33. Makeblock 7-time creator on December 11

      @Noralie Hi Noralie, I've replied to you via message and we are trying best to deal with your case. If you have further question, please contact us via email neuronsupport@makeblock.com. Thanks for your understanding.

    34. Makeblock 7-time creator on December 11

      @Drews We are following up the state of your package and we will contact you by email. For more details of your order, please email us via neuronsupport@makeblock.com.

    35. Missing avatar

      Drews on December 8

      Hallo Ich bin Unterstützer 1252,

      leider warte ich immer noch auf mein Neuro-Set.
      Ich habe auch schon mehrfach versucht Kontakt aufzunehmen!!!
      Meine Schule will das System eventuell kaufen, aber ohne Probestück läuft da nichts.

      Lars

    36. Noralie
      Superbacker
      on December 5

      Hello, can I please have an actual answer from you guys? I sent multiple messages over the course of more than a month, and got no answer. This is/was a lot of money for me, and I would really like to fix this.

    37. Missing avatar

      Shang on November 29

      我是支持者689,至今日11月30日未收到Neuron,请查验回复,谢谢

    38. Missing avatar

      algadi
      Superbacker
      on November 28

      @Creator

      !!!!!!!

      A reply would be appreciated!!!!!

    39. Missing avatar

      algadi
      Superbacker
      on November 26

      @Creator

      !!!!!!!

      A reply would be appreciated!!!!!

    40. Missing avatar

      algadi
      Superbacker
      on November 24

      @Creator

      !!!!!!!

    41. Josep Vilalta on November 24

      I'm backer 628 and I would appreciate very much your acknowledgement about the shipment to Spain, estimated custom fees, delivery date and Neuron web site customers support. Thanks...

    42. Missing avatar

      algadi
      Superbacker
      on November 23

      @Creator

      !!!!!!!

    43. Makeblock 7-time creator on November 23

      @GRIGORIY NECHAEV Hi,we have contacted you in Sep to ask for your company name for custom clearance, but we have not heard from you since then. Would you reply an email with your company name at your so that we can arrange your delivery soon?
      Sorry for the inconvinience caused to you. Hope to hear from you soon.

    44. Missing avatar

      algadi
      Superbacker
      on November 22

      @creator

      Kindly respond to my emails... this non responsive attitude makeblock staff are practicing is nothing but a shameful & Disgraceful act !

    45. Missing avatar

      GRIGORIY NECHAEV on November 21

      Hi! I'm backer 848. 18 september you promised to send Makeblock Neuron out and update the tracking numbers to you within the next 2 weeks. Today 21 november.Where tracking number? Where my Makeblock Neuron?

    46. Makeblock 7-time creator on November 20

      @Andy Arendt The official website of the Neuron is operating normally http://neuron.makeblock.com, please contact us tec-support@makeblock.com if you have any further questions. ;)

    47. Missing avatar

      Andy Arendt on November 16

      Hi, when will the website be ready? I m totally lost on how to use and programm the blocks. The few examples given in the book are no problem.
      I really hope I haven‘t wasted that much money. I am really disappointed at the moment.

    48. Makeblock 7-time creator on November 10

      @Frédéric Heurtaux Hello, Thank you for your message. Could you please email tec-support@makeblock.com for further assistance? Thank you very much!

    49. Missing avatar

      Frédéric Heurtaux on November 4

      Hello,
      I confirm some problems encountered by others. The exorbitant customs clearance fee from DHL while shipping costs had already been paid to the kickstarter order.

      More than anything, I can not operate the wifi module: the hotspot is invisible on my PC and tablet. With mblock 4.0.4 I can connect to the module with USB, but I can not activate modules with blocks.

      I tried a module reset without success. Besides how to do a reset without doc of the module.

      I really like makeblock products, but I am disappointed by neuron which I expected a lot.

    50. Makeblock 7-time creator on November 3

      @Senthil Hello, hope you enjoy the kit. Thanks.

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