Belt yourselves in, fellow cultists! We have a long tome for update 165!
Do not fear! ALL of the expansions, collectibles, add-ons, etc. are coming. This first shipment is just the core game. The rest are being produced right now (see photographic proof). We are upset enough about the delays that we have switched manufacturers for the expansions. Our new Chinese factory says they are actually ahead of schedule on production, but we are traveling to check on them (after Chinese New Year). Trust, but verify.
We expect all production to finish this summer. We are keeping a close eye on both quality & speed of production (in that order). Here are some great pictures showing where things stand at this time. We actually have images of all of the sculpts, but are showing you two for now.
If you have gotten a tracking number, it is too late to get your address changed. Contact your post office or someone at your previous residence and have them forward it.
If you got your box, and any parts were damaged in shipping, please read update 164 for step by step details on how to do your own repairs or, as necessary, to get replacements. We ship all replacement parts personally, from Sandy’s house – if we run out, we shall cannibalize our own retail copies. For these and other issues PLEASE mail our helpful cultist at email@example.com. Sending a personal message to Sandy on kickstarter about replacements actually delays the speed of your response, because all he can do is forward it or ask you to contact firstname.lastname@example.org anyway.
Sandy does read and answer the messages – it’s just that if it’s a customer service issue, there is a faster, far more efficient way. To summarize – the fastest way to get your game up and running, if you are one of the unfortunate minority who got an impaired version of Cthulhu Wars, is to read update 164 first, and follow the steps therein. If your problem is not addressed in update 164, contact email@example.com. Note that we do not yet have our set of replacement parts from the factory, so we cannot send anything out to y’all until it arrives (and it won’t arrive till after all backers have their copies). We ask for patience.
We are told that the ship is landing in the EU on Monday, January 26th. Then they have to be vetted by customs. The fulfillment house says they can get everything out the door in 48 hours, but we are examining the feasibility of opening all the boxes and cushioning them, which would cause more delay. This is your absolutely last chance to get any EU address changes in before shipment. To get an EU address change accomplished, e-mail Arthur@petersengames.com. I reiterate – for a last-minute EU address change, e-mail firstname.lastname@example.org. For other customer service issues, mail email@example.com.
The shipload to Australia won’t leave till Thursday, January 29th. We are told there was a “technical issue”, and it had to be “rebooked” on a different vessel. We will know the estimated arrival date next week (and will post it here), but we assume it takes a week or two to travel across the sea.
Rest of World Shipping (Eastern Hemisphere outside of Europe and Australia)
To my frustration and chagrin, it has STILL not left China. (This is one of the reasons that we switched manufacturers for the expansions.) They will be sent directly from the factory to your home, via a commercial postal service. The factory says they start shipping on Monday, January 26th. They estimate 3-5 days before all are mailed, and then 3-5 days of transit time per package. This means they should all be mailed off by next Friday, and then they should reach your shores in about another week. We are told that with individual packages like this, there are usually no customs concerns.
Our Theomachy Kickstarter – a joint effort between Petersen Games and Historical Games Factory – is expected to launch next week (we plan for Tuesday). We have a neat little teaser video to show you. For those not yet in the loop – in Theomachy you play a God: Loki, Poseidon, Ishtar, even Cthulhu or Yog-Sothoth. You strive to be the dominant cosmic force by driving your opponents into insignificance by means of bluff, strategy, and skill.