International deliveries are up and running again
This week we have good news for you!
The test run for international deliveries with the new shipping provider worked out successfully. A Mellow box to Switzerland arrived the next day, a package to the US reached its destination in 3 days and the Mellow Drive we sent to Australia is nearing its destination after about a week. We are really satisfied how smoothly everything worked out and we can announce that we will resume shipping international orders.
In addition to that, we received more batteries from our supplier this week that allowed us to send out further Mellow Drives to the Kickstarter backers who haven’t received their long-awaited Drives yet. The rest of the batteries will be sent out to all the customers who need their batteries replaced.
Being able to restart international shipments means that we’re aiming to fulfill all Kickstarter orders shortly. Right after that, we’ll start pre-order deliveries.
Sorry once more for all the delays!
AMA Live Stream on Thursday, 24 August, 6:00 pm (local Hamburg time)
We want to give you the possibility to have another live “Ask-Me-Anything” session with us next week on Thursday to discuss all your open questions and concerns and give you a direct live update. Please send us your questions in advance to firstname.lastname@example.org so we can make sure not to miss anything and tune in on 6:00 pm (Hamburg time) on our Facebook page. Mellowers in New York can drop in over lunch at 12:00 pm, while sleepless fans down under in Sydney can watch under the covers at 2:00 am.
Tips & Tricks for your Stance on the Board
If you are wondering which stance is best for you and your board, or want to find out about the advantages of a kicktail, check out our latest Mellow School.
Stay tuned and talk to you soon,
Johannes & Kilian