99% of Cases Shipped & Other details
Thanks for your continued patience and support throughout the last phase of this project.
As messaged during our last shipment update we received the rest of the i+Cases during the first week of January. We labeled, packed and shipped 99% of the ~1000 remaining cases at this time.
We know some people are having signal issues. The team had done some exploration in December to see if we could minimize any signal issues, see Update 23, and were not able to come up with a viable solution for our First Edition case. That's why it was decided to ship the rest of the cases to the backers as originally promised at the start of the project.
The team is currently investing in a ground-up redesign that we hope addresses the signaling issues for version two of the i+Case. When we complete this version you'll be the first to know. We will be offering a discount to all KickStarter backers IF this second version of the i+Case comes to market.
When we started this project we knew that there were going to be some signal issues, we stated that up front as known risk with ALL completely metal cases. We had made this risk very clear and felt that the backers understood this risk, since we called it out and tried to address it the best we could. It's important to reiterate this point to remind people that this isn't something we were ever trying to hide and still don't completely understand.
The team here considers this KickStarter project coming to a close. We delivered what we promised to deliver and are happy with how the design turned out. Now we need to iron out the kinks for the next version.
I'm sure there will be questions and comments that come up and we'll do our best to be as responsive as we can. However, our primary focus will be on designing and developing version two of the i+Case that will encompass the great design that has little or no effect on the phones signal.
Without your help we wouldn't be where we are today and wouldn't be able to continue to try and improve on the design.
Jason & Chung