Announcement! Important message from CEO Takuro Yoshida
Our Amazing backers,
Thanks to your support we’ve finished shipping to all our backers. (*If you have not yet received it yet, it’s either returned to us or something was wrong so please contact us email@example.com)
We’ve been receiving many feedback, good and bad.
We value every voice and appreciate it. It helps us improve our product.
Please look at the video which we posted on Youtube to see the message from CEO and to check the current accuracy as of today.
We realized there are 3 main problems.
1, Connectable Distance
We’ve decided to change the material to a material that connect 5-10 times better.
With stable connectivity, we can prevent the Bluetooth signal to get disconnected while writing the gesture without the user knowing.
2, Gesture Interface
We thought the gesture is easy but we realized it’s not as easy as we thought to users so we will make changes to make it easier. You can see how we changed the current and new gesture interface from the video below.
3, Our app is confusing.
There are 3 actions that do not work when your smart device is locked which are, the camera, magic voice and text input.
All other actions work when in back ground mode. We apologize for the confusion.
The display when Ring got disconnected was hard to recognize so many users didn't realize and did their gesture. This led to them believing the gesture is not working so we will fix it.
Currently, we are working on incorporating all these to the Ring. Once the improved Ring is made we will be more than happy to give it to all our backers who are not happy with our current one. (*You will be paying for shipping).
We will post the link to fill in the form so if you wish to receive the new Ring please fill that in.
Users who are having size issues, we will change the size when we give you your new Ring.
We do not know when this will be ready yet. We are looking at next year spring but this can get delayed. We can not promise the time so we will keep you posted.
The device may take a while but with the App and Gesture interface, we will make an announcement once it is ready. This will be in a few months.
We will never stop improving Ring. We appreciate your voice!
Merry Christmas Backers!