Getting your rewards
Happy 2014 everybody,
We've been getting a few reports about damaged posters, incorrectly sized t-shirts, and address updates. Not to worry, we are going to make sure that everyone gets what they ordered.
The good folks at Chop Shop have been handling our fulfillment this year, so you can write directly to them to have your issues resolved. Even if you have already sent us a message, it would be a good idea to follow up with Chop Shop directly. Our man on the ground there is named Thomas, and you can reach him at firstname.lastname@example.org. If there's damage, please take a picture and include that in your email.
Also, there are currently 292 people who still have not filled out the survey! Log in to your Kickstarter account and click the link at the top of the screen so we can get the specs on your order. Surveys only went out to donors who are receiving a physical gift (those who gave $15 or above).
Thanks again for your tremendous support. We're so excited for the new season starting February 4th. Keep posting those pictures of you wearing your 99pi t-shirts. I love those.