Shipping is complete! Vanguard Q&A with Matt Gilbert
Good news, shipping is now complete and all orders are either on their way or have already arrived. Heavier pledges over 2kg (such as the Giant Pledge) were sent via courier and you should have received a shipping notification once they were sent.
Lighter pledges (such as the Rulebook Only pledge, or pledges with just miniatures in, for example) were sent via Royal Mail, so you will not receive a shipping notification.
Although all the pledges have been sent, it can occasionally take up to 21 days for them to arrive at their final destination. With that in mind, please do not contact customer services about missing pledges until after November 26th. After that date, please email firstname.lastname@example.org with details of your missing pledge.
If you have already received your pledge, please check it as soon as possible to ensure there are no mistakes. If you do find you've got missing bits or there is a problem with your pledge, please email email@example.com so we can sort it out.
Q&A WITH MATT GILBERT
Once again, thank you so much for supporting Vanguard. The response from the community so far has been fantastic and we've been delighted to see plenty of battle reports, hobby projects and excited list building across social media. We're expecting big things for Vanguard and we've got plenty planned for 2019 and beyond!
If you would like to hear more about the future of Vanguard, make sure you tune into the Kings of War Q&A live stream on the Mantic Games Facebook page this Saturday from 2pm (GMT). Matt Gilbert will be answering community questions and talking about the development of the game.