Preparations for shipping process
Good Afternoon, Everyone!
Sorry to keep you waiting for this update so long. Our fears were still confirmed and the final preparations for dispatch were a little delayed. There are several reasons:
1) We decided to pack every order immediately in the factory because it`ll facilitate the process of shipping and operations. Since we have 2 products and 5 colors of each of them, we have obtained 128 unique SKUs, which significantly slows down the sorting and packaging process.
2) The whole process in the factory should be supervised by our representative because we will be responsible for cases when a person instead of Red Futo Pillow will receive Green Futo Pillow, for example. To our regret, the representative of Futo Team seriously got sick at the end of last week and will stay on sick leave until the end of this week.
We do everything that depends on us to force all the processes. We have already provided lists with your addresses to our logistic provider for shipping labels preparing. Due to all the delays, only the next 12 hour after the publication of this update, we accept changes to your shipping addresses (by direct message). Then we`ll provide the final lists to our provider to print the shipping labels by the end of this week.
Our team apologizes for these inconveniences. Each of us really wants to satisfy all of you with our work. We consider that the main achievement is a successful ending of the production, and all the rest is nuances that we will try to settle in the shortest possible time;)
Your Futo Team
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