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The last air mattress and pillow you will ever need! Easy to inflate, comfortable, durable, colorful and easy to carry!
The last air mattress and pillow you will ever need! Easy to inflate, comfortable, durable, colorful and easy to carry!
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1,609 backers pledged $140,708 to help bring this project to life.

Preparations for shipping process

Posted by Futo lab (Creator)
4 likes

Good Afternoon, Everyone!

Sorry to keep you waiting for this update so long. Our fears were still confirmed and the final preparations for dispatch were a little delayed. There are several reasons:  

1) We decided to pack every order immediately in the factory because it`ll facilitate the process of shipping and operations. Since we have 2 products and 5 colors of each of them, we have obtained 128 unique SKUs, which significantly slows down the sorting and packaging process.  

2) The whole process in the factory should be supervised by our representative because we will be responsible for cases when a person instead of Red Futo Pillow will receive Green Futo Pillow, for example. To our regret, the representative of Futo Team seriously got sick at the end of last week and will stay on sick leave until the end of this week.  

We do everything that depends on us to force all the processes. We have already provided lists with your addresses to our logistic provider for shipping labels preparing. Due to all the delays, only the next 12 hour after the publication of this update, we accept changes to your shipping addresses (by direct message). Then we`ll provide the final lists to our provider to print the shipping labels by the end of this week. 

Our team apologizes for these inconveniences. Each of us really wants to satisfy all of you with our work. We consider that the main achievement is a successful ending of the production, and all the rest is nuances that we will try to settle in the shortest possible time;)

Best Regards,

Your Futo Team

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SHEILA S, SK, and 2 more people like this update.

Comments

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    1. Sylvain Beland on

      April 18th, still no Futo. What's up with that?

    2. Filipe Castro Matos on

      More than 2 weeks after your last update, I have no news or the product with me... Is your representative still sick? At least update us, I've paid for a product that initially was expected to be delivered in March...

    3. David Dias
      Superbacker
      on

      Doing what you are doing is awesome! Everyone needs to understand how difficult could be to do what you do, if not, everyone will do the same! So thanks for your effort and to bring us the best mattress ever. Can't wait to take some pictures with it and sending to you! :D

    4. Missing avatar

      The Feast on

      Based on the previous post from you - we were expecting to learn when the mattresses will ship, not why they haven't. With your logistics provider having all of our information you should be able to state when the mattresses will ship and the approximate date we should receive them.

    5. Missing avatar

      Oleg on

      So guys, do you have an approximate date when we get our Futo?

    6. Missing avatar

      SHEILA S
      Superbacker
      on

      Bummer on getting sick!! Hope they get well soon!! Super excited to get our Futo's!!! Best wishes and looking forward to using them soon.