Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hi. I am missing some spare parts. Have written in over 2 months ago. But haven't got any reply yet. What is happening?
I did not recieve my perks till date. On may 26th 2017 l my perks were shipped by Airselfie company and the shipment was kept on hold by our country customs department and they have sent back the shippment to Airselfie company.
Airselfie shipped by you on may 26th vide tracking number RG990826905BE.
1 year has passed since you shipped and several months have passed when you got back the shippment but you guys won't give me refund.
You want keep both the perks and the contributed money. This is how you treat the backers.
Please have a track on my repeated requests and refund my 269 euros.
Sharing one for your reply for my query:
Update for the case n. 15075 - "AirSelfie shipped has been returned by our country customs - kindly refund amount"
Thank you for your follow-up email. We are still in contact with the Accounting Team on the status of your refund.
We will provide you a feedback as soon as we hear back from them.
Airselfie Customer Care
Hari Prasad Kapavarapu
Want a refund I'm backer 1504
I can not count this message!!
When can I get drone?
This is the second third time I got screwed on Kickstarter for rather expensive contributions.
AIR SELFIE was a cheaply built toy that didn’t work and the Co. does not reply. $217
MARLON the compression suitcase... the company said they needed $40 more to fulfill our $199 order. EXTORTION! (I never heard from them again)
APRICOAT sent me a tracking number that has been stagnant since 4/13 $119
That’s $535 of my hard earned money!!! Where is the accountability here? What is Kickstarter going to do about this?
Where is my drone? I paid back in 2016 and still HAVE NOT received it !!! You guys are ignoring my messages too!!
Hi. Any update on my missing propellers?
Hi, Any update on my items...
Well AS did it again. Package came but the spare propellers were missing.
So I got a notice from DHL saying it'll be delivered today. Why am I not excited about this I wonder.
Finally got a tracking number. After 6 months. Hope this one isn't gonna need another repair.
Up until now still no reply for my message. Just want to know when are you going to send the Airselfie?
Well, all of us in here already spent the money on this junk. A lot of us haven't even received the promised reward yet. Those who have are either waiting for a replacement or waiting to send our faulty drones for a replacement or repair. And they just started advertising their ASver2.0 on their FB. Kinda like stabbing us when we're down. This whole project is just plain shit.
I am wundering how manny of the backer have problems with there airselfie. Mine flow 1 time after that it would turn on any more with out being connected to power and than it makes a tikking sound. If some one want a really good selfie drone safe your money and buy a DJI spark.
Mein Airselfie fliegt 2 Minuten und dann fällt es runter. Nachdem es voll aufgeladen ist. Auf meine Beschwerde bekomme ich ein Formular. Geschickt. Bisher KEINE Antwort.
Bin gespannt, wie es weitergeht.
I have sent RMA form but no reply... Case#16627, my AirSelfie's fly time is less than 2 minutes after a full charge.
No reply here. No reply to FB msg. This company has run away with our money.
I want refund!!!!!
After several iOS updates my AirSelfie doesn’t connect with the iPhone app
Where is my AirSelfie?
make them wait badly. It'll be or when do you show the date and time clearly?
hi, if you can't fulfill our pledges, please refund our money
Looks like we are getting Airselfie App update for both iOS and Android.
Another complaint to FTC with DHL letter attached confirming package never leaves the sender to customer.
Is it another con tactics from Airselfie to get shipping notification paper, then cancel the shipment since it never intents to send?
Backer # 2956
Paid in full 12/2016
The battery only can use 3 min��♂️��♂️��♂️
I summit a complaint to FTC (The Federal Trade Commission) today. And will keep doing it until I get my refund.
Backer # 2956
Are u serious? I paid for your product product since Dec 2016 and received nothing. And you send me a link to buy your product! Con me again!
BTW if you can sell Airselfie at BEST BUY here in Cincinnati, OHIO, you definitely can send me my Airselfie that already been paid for in advance since December 2016. Unless your company is very questionable! KICKSTARTER SHOULD INVESTIGATE!!!
October 20, 2017, 9:55am
AirSelfie Holdings Ltd London says:
Thanks for your comment.
Please note that initially you only sent us your adress, but in order to complete the shipment the phone number is primarily needed. The order is now approved and you will receive your AirSelfie in two weeks.
Do not hesitate to contact us if you have any questions.
Have a great day!
The AirSelfie Team
Still waiting for reliable person to contact me. Paid $253.37 since December 29, 2016. Suppose to get these Airselfie since April. So many promises, no deliver.
If you cannot honor your agreement, please refund!
Hi Sunni ,
Thanks for the message!
The AirSelfie is available for purchase at http://shop.airselfiecamera.com/product/airselfie/ for €275.
If you needed anything else, we'll get back to you very soon!
I am Backer #3083, and I still have not received an Airselfie.
It's been a year since Dec,16 and I can wait no more.
I paid €269 for nothing and I want it back.
I want a refund!!!
Otherwise, it will surely confirm this whole thing is a fraud.
As well as posting comments here, you need to be going to Airselfie's Facebook page and commenting on some of Airselfie's posts. Especially those posts that are trying to sell more of them.
This is Suresh Babu from Bangalore. I have ordered this a year and half ago, still no update.
Either REFUND or send the product.
On July 7 I received an email from AirSelfie asking me to confirm my address and make sure all information on the return authorization was correct. I replied three hours later stating that my information was correct. According to the email I was supposed to be contacted by the Delivery Team to arrange for the return of my AirSelfie, which stopped powering on the same day I received it.
Nearly 5 months later and I still have yet to hear from anyone at AirSelfie, despite posting messages here and on Facebook.
The upside is that there is a very similar product on Amazon currently selling for $39.99. The resolution of its camera is less than the claimed resolution on the AirSelfie but the images posted by Amazon reviewers look about the same. Guess I can pick up one of these while my dead AirSelfie continues to add dust.
If we do not keep sending them, we will collect and file lawsuits. for you
I did not receive anything .. When can I get it?
It is hard to wait now .. Request a refund ..
You lost confidence.
I will pray that God will be with you again in the future.
You didn't contact me regarding my replacement. Refund please. Thanks
Still waiting for reliable person to contact me. Suppose to get these Airselfie since April. Refund plz.
We contacted each one of you privately to solve your issues with the product or your shipment. Please remember that for every shipment, the complete address and PHONE NUMBERS are primarily needed.
Without these we cannot ship your order.
The AirSelfie Team
I still have not received the airselfie until now. I supposed to get Airselfie since April. It is now November !!
We must take it to all the social platforms to ensure that no more people are getting scammed by this useless "innovation".
We've all been scammed. Backers were supposed to get their stocks first. But they are already selling it on amazon and other channels before even fulfilling our rewards. And they also have trouble fulfilling all those orders to the general public.
I supposed to get Airselfie since April. It is now November. Your last email stated that I would receive it within 2 weeks. It is now a month.
If you cannot deliver, please refund my money please. These is probably my 10 comments trying to resolve this. It has been too long too frastrate for me since I paid for this Airselfie in December 2016, almost a year now and still never get anything.
Backer # 2956
They spent all our money on touring the world and promoting this useless trash. They have no money to produce more units to fulfill the pledges.
Where is my airselfie? what's wrong?
I still have not received the airselfie until now. May i know why ?
Its ridiculous...the airselfie wont fly steadily and take proper pictures and the battery can only last for like 10 mins after fully charged... is there a way to get it fix or exchange????
The product is a piece of trash. Doesnt fly at all... i dont even know how to get a replacement/complaint. I dont even know how warranty works.
Hi. When will I be getting my replacement?
何がどうなっているのか 説明が欲しいのですが このまま発送されないのなら
I bought product November 2016 was told it would ship may 2017 still do not have. I have I lost count on how many times I gave them my info they asked for. Please give me a refund I here the product is a piece of junk. I here a few people have gotten refund I want refund also people DO NOT buy this product it's a scam