Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@bobazare one of the stretch goals we unlocked (Maynard) resulted in every figure getting a rifle and a pistol along with a figure stand.
Hello, I forgot- the guns that came separately, were those part of a supplement set or were they given 1 per figure? Can't remember, I ordered 12 figures and got 12 guns of different variety. Thanks
I believe the complete succes for unlock all the goals is new kickstarters, in the boss fight and the MTF the last 5 days give nearly a half of the final number, but I believe that with the new number goal is a good bet for all. Valhalla is really a good choice right now but I'm waiting the flood
Hello! I may be way too late; I thought I had done all my confirmation, ETC. but I have not received a figure. Again, if I missed a step and it's my fault, no worries, but I would greatly appreciate if someone could tell me where my error was. Thank you.
My figures arrived last week (Australia). Awesome stuff! Thank you for the great communication throughout the process, I look forward to what you guys come up with next, Kind Regards, Michael.
No, each figure only came with what was listed. ALL the other gear (styles and colors) were part of stretch goal add-ons. We sent you an email.
Did I misunderstand what I was supposed to receive? I thought each figure came with the three types of vests shown, plus the heads, plus the associated gear. I received a hodgepodge of random vests, some repeated, and a random set of heads; nothing consistent. Very disappointed to say the least.
question about the white figure just wondering why the figure has brown or tan highlights what the accessory has light blue highlights. is this intentional
Hot diggity dog! Got my all-in set (I guess you can call it that!) Brain was so frazzled, they look great!! Please check out my review https://www.youtube.com/watch… (hopefully it is ok to post?) Great work overall, deco is stunning! Oh also one of my night ops guys has a backwards upper arm (i.e. 2 right arms - yes I checked and made sure lol) I will email you guys about it and work it out, no worries! Gotta check everything else first.
We sent you what was on your Kickstarter selection page. We sent several messages to all supporters asking to let us know if they CHANGED their Kickstarter selection level on the fundafull site. There were several information migration issues from Kickstarter to Fundafull, so we keyed up EVERY order and changed any differences to match the Kickstarter selection...unless we were told otherwise. That being said, if you do not want the selection you made on Kickstarter, you can send the 3 figures back to us & we will ship out the figures not selected on Kickstarter. Not a problem! Please email us directly to work out the details: email@example.com
Not a problem, just email us at: firstname.lastname@example.org and we will work out the "hand" delivery.
Also, if ANYONE has an issue with their order, PLEASE just send us a Kickstarter message or a direct email to: email@example.com We don't get to this comment page very often and it is easier for us to deal with concerns that are messaged to us DIRECTLY.
Hey I ordered the Squad Commander lvel and instead was sent 3 Desert Ops figures. I checked the Fundafull site which I used to add to my order (my additional figures got here as ordered) and my order now says I ordered 3 Desert Ops figures. I don't remember changing that. I've been excited to get my figures, particularly the Night Ops figure. The Desert Ops figure is cool and all, but I didn't want 3 of them. Is there anything I can do about this? Oh and all this aside, these figure really are pretty awewsome.
Received everything perfectly!
I received my order on Thursday and finally got a chance to take a peak at them last night. Somehow I received one of each base figure (Urban, Desert, and Night Ops) instead of the three Night Ops figures I ordered as part of the Squad Commander package. I've checked my order confirmation from fundafull and even the paperwork that came with the figures says Night Ops Level 3, but someone crossed through that and put 1%, 1% 1%. How do we go about resolving this order error?
Got my figs, they are awesome. Thank you! I did have a super minor issue. The first figure I opened (Grey Camo) has two left hands. After pooping a brick and checking them all it was the only one of the bazillion I ordered. So my customer service question is do you have an extra Right Hand you could send me? I don't mind doing the boiling water trip and swapping the hands out and it isn't such a major issue as to need a whole new figure. If you don't have an extra right hand I will dig something out of the old parts bin that will match up close enough I am sure or I will simply take to calling him Lefty and using a Funko Sloth head to customize him into...well...something :)
Got my lonesome figure yesterday (I was heartbreakingly lacking in funds when the KS ended). Easily one of the best figures in this scale I've ever owned. Quality and design-wise, it's standing proud with the absolute best modern-era Joes I own, and towers above the vast majority of them. Can't wait to get some more of these when everything is for general sale. Can't wait to see what's next. Great job, Marauder. You done good, kid. You done good.
Hi, I'm looking to contact Customer Service or the like.
Looks like I'm also one of those 'mistakes', haha! I just received my order today. I had selected Squad Commander Level 3 (x1 Tan, x1 Gray and x1 Black) in addition to a "Guererro" add-on. I got the correct add-on figure, but I received x3 Gray (Urban-Ops) figures instead of one of each. Funny thing is that the packing slip has the correct figures listed. I have pictures to confirm this error - so who can I contact to rectify this?
Thanks in advance!
Looks like you won the "Marauder had to process 1500 orders in 8 days and mistakes can happen" MTF figure lotto! The all green figures were not part of a stretch goal or freebie bonus, they were only add-on you could purchase & have added to your package. Will research the "gun-runner" responsible for packing your order and beat them! ;-) MJ
The pick-up tag was indeed my figures, and I have to say so far I am more impressed that I thought I would be. Will be trying a couple ideas out for these guys tomorrow, and even thought about setting up a separate twitter account just for picture ideas of these guys.
I can say enough thanks to Marauder and the Boss Fight team for making this project happen, and my fellow backers for getting us so many of the stretch goals. Only one question left....
Got mine as well! They are absolutely awesome! Can't wait to buy more figures and gear.
@john the extra vests were because I think it was the tactical vests had enlarged holes and they had to redo them so everybody is getting both a full set of the originals and replacements
As for the dark greens beats me did you by chance order any of the field ops figs though looking at my copy of the chart the Dark Greens are the Special Ops Figures
Got mine yesterday and these things rock. Best Kickstarter project I have backed so far. My daughters want to know when the girls are coming out ;)
I got three dark green figures. Was this a bonus? I didn't see him in any of the stretch goals or anything. It seems I also got a bunch of bonus vests. Anyone else get bonuses? Thanks Marauder!!
Excellent... I already have an idea to turn some into Metal Soldiers :-)
I would like dark skined, hispanic and asian heads for other project
Got home yesterday and there was a Canada Post pick-up tag waiting for me.
I hope this means I'll have my figures this evening.
I've received the figures and the huge amount of accessories!!! Amazing work Marauder!!! They arrived very quickly (I'm from Spain) and I'm just starting to manage them and I'm happily overwhelmed for the vast hours of fun I'm going to have. Such an incredible product and QC. Thanks Marauder!
Got my figures yesterday, so much fun messing around with them! The kickstarter exclusive head rocks! Thanks Marauders!
Eek - I must have missed the part of the update regarding tracking information. Sorry!
Is there a way to check if my order has been shipped and find a tracking number?
Thanks MJ, appreciate the update!
We are shipping all packages USPS mail (either Priority or 1st class). Thanks again for the support!
Cool! Now I have something to keep me busy while I heal up. This is going to be crazy good.
Awesome news in todys update. Totally understand not getting bogged down with sending tracking info, but is there any word on which shipper is being used for US backers? That way I can limit which delivery truck logo to day dream about between now and delivery day. Thanks!
The "base" figures of each color version will be available and ALL the individual accessories (helmets, vests, pouches, holsters,sheaths, etc.) will also be available in 8 different colors, so you can "mix & match" WHATEVER you want! We will eventually make some combo sets available, but want to see what are the most popular accessory combinations after the items release and then make sets to mirror those selections.
King, we are so appreciative of the wonderful review Justin did on the production MTF figures! We were on pins & needles waiting for the results. After all the months of work and the considerable expense, to hear positive comments about the MTF figures and accessories is very rewarding.
We will post some MAJOR announcement soon...rest assured there is LOTS of stuff in the works!
MJ & Team
When these go live on the website. Will we be able purchase them with custom accessorie packages, or are they going to come a la carte? I would love to purchase the base figure with accessorie combinations we can choose at special package pricing.
Everyone should go see that review! The figures/accessories look FANTASTIC! One thing of note: look how great the colors look! I am blown away by what I am seeing. Can not wait to get them in hand. Home run guys!!!!
For any backers who aren't aware, GeneralsJoes has posted a review of the figures and WOW, it looks like we all will be having a good time soon.
I cannot wait to read that announcement. It's been a long wait, but one I'm glad to be a part of.
Hi Michael! We are still on target and are working like crazy to hit our early summer ship. We will post a huge announcement when the packages are on the way. Thanks again for the support!
Hello Mr. Marauder GR,
how are things? i assume the goods are not ready? so the question is, when will it be ready to shipped out? looking forward to your reply.
How is it going?
Thanks in advance.
Hello I will be moving soon and I need to update my shipping address. Let me know who I need to contact.
After watching Avengers today, I'm wishing I had picked up some extra arctic task force figures.
i have now moved. where can i update my "ship to" address?
That's a pitty, MJ! I was much curious about the digital camo. But maybe it's better that way for now. Afterall it was the only digital camo figure in this project... It would be great if you could release a full set of digital pattern camo figures in another project!
The prototype digital camo type pattern wasn't translating correctly as planned on the production figures, so went with a camo pattern closer to the gray figure. Anytime you're dealing with prototypes vs production items there are some differences. Just in case there were any variations from the prototypes to the final production items, the disclaimer of "Final production versions will look as close to the paint master prototypes as possible in color & paint detail." was included in the original Kickstarter proposal description. Glad you liked how the items looked in person!
Thanks again for the support!
So, just settling in after Joe Con. The figures look AWESOME!!!
1 question though, the desert guy didn't have the 2 stage digicam style but had the single color paint scheme of the grey guy(like, the exact same pattern). Is that a change that's happening? Or is that something that was part of the test runs and stuff?
Thanks as always for keeping up in the loop. but after that last update yesterday, can I ask if the factory was actually starting the reproductions before the CNY shut-down, so we are just waiting on them to finish and start exporting or are you actually waiting to hear when they are starting.
I know from my own dealings with oversees factories that things around CNY can be all over the place, so just wondering how good or bad we are looking.
We're are in heavy duty talks with the factory and will post info as soon as we have it finalized. It is tough on all of us and we hope to have updated info as soon as possible.
Hi, what is the latest estimate on the figures? I'm trying to be patient but it is getting hard. Thanks,Larry