Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Everyone should go to the Campaign tab and scroll all the way to the bottom and click on report this project and select "Post-funding Issues: The creator is not communicating and the project status is unclear."
Still quite angry about this whole mess.... Let me tell you how much less I give when I back projects now.
Happy 1000 days, everyone.
I periodically take a look here to see if anyone is commenting but unfortunately when they do, it is the same thing...nothing heard and nothing received. I long ago accepted it was an incredible long shot that something would be delivered and furthermore, that ultimately, my money was gone.
Sadly, I am the one who is supposed to get the Renae De Liz original artwork that was shown in the last update. Every time I look to see if anything has changed here I see the image of her pencils and know that it should have been in my hands long ago.
Other than pledging on one other occasion, this project killed my interest in Kickstarter projects. At least I haven't lost any more money along the way.
For people waiting on John Darnielle sketches there's a thread about it on the mountain goats message board: http://www.mountain-goats.com/forums/list.php…
She is a thief plain and simple. Continues to create in other venues but completely ignores this responsibility. No excuses!!
I received a message from John Darnielle asking for my current address a few months ago. Fingers crossed I'll see something from this sometime soon. Seems ridiculous that no one has received anything after 29 months. Is there anything we can do?
Just curious.... has anyone heard anything? This project is the biggest reason I now only pledge VERY SMALL amounts to projects.
I still email Stacie once in a while to ask when the rewards will be going out. I never get a reply, but I like doing it because it reminds her she stole people's money.
Oop, just found JD's twitter, will say hi there.
Yo, finally catching up on seeing where my "unfulfilled" kickstarters are at, and looks like everyone is in the same boat. As one of the John Darnielle level backers - Edward/Chris (if you see this), do we need to get in touch with him ourselves at this point or is the ball rolling do you know. Best route for a response?
Scratch that - I messaged John Darnielle via Tumblr got an update. He also asked if people could let me know here who out of the backers for this reward owns or uses a turntable, if you could post here/or message him directly via twitter or tumblr you might receive a sweet treat along w your reward! So damned excited! ;)
Oh and does anyone know how to change your delivery address for this? I´ve moved twice since pledging, worried my reward may end up getting delivered to the wrong country...
Holy crap that´s exciting news Chris - thanks for the update!
Good news for anyone who has a John Darnielle sketch coming: he has our addresses and is still planning on sending the sketches, hopefully by the end of the year.
Sorry there's not good news for everyone. :\
Anybody got any news?
Has anybody heard anything in the 4 months since the last update?
I sent an email on July 2, never heard back, but I check her Twitter and it's being updated frequently, so....?
Well it seems we've got some attention from Bleeding Cool on this subject, check it out:
No response on Twitter for me. I tried also posting on the RPGcomic.com board, we'll see what happens. A simple update, even if there's nothing to report, would keep a lot of us from being so upset. I can't understand why someone would treat their fans like this.
Left a polite comment asking for an update on the latest RPGcomic.com entry. It started as "awaiting approval" but was deleted by this morning. I'm done here.
I tried a Twitter message months ago and got no reply. I'll check back to see if you hear anything.
I can't believe she is just ignoring us. She posts on Facebook and Twitter so it's not like she is MIA. Very disappointing. I sent her a Twitter msg, I'll post again if I hear anything.
John -- I asked John Darnielle back in November and he said he was still planning on drawing his sketches, and that he just needed to put aside time to do them. (He was on tour at the time.) But since nobody can get a reply or explanation from Ms. Ponder, I'm not very hopeful that sketch would find its way into my hands even if it does get made.
Going at this another way, has anyone heard anything from any of the other artists involved? Renae De Liz? Brea Grant? John Darnielle?
Here is the response I got from Kickstarter.
Thanks for writing in and bringing this to our attention. We’re sorry to hear that this has been a frustrating experience.
While Kickstarter is the platform for this agreement, we are not a part of it. Kickstarter itself cannot force the creator to fulfill rewards, offer refunds, or communicate with backers (though we encourage them to do so). It's the creator's responsibility to complete their project as promised.
While issues like this are between the backer and creator, it's important that we're aware of these situations. We’ve made a note of this, and will take the status of this project into consideration if this creator submits another project.
Thanks for being a thoughtful backer, and we certainly hope that this issue is resolved soon.
My response was:
So basically you are saying we are on our own as far as resolving this situation? I am not being bitter or disrespectful, I am simply trying to understand where we sit. Multiple backers have attempted to contact the project creator with no response. Trying to resolve legally, as you indicate, is not worth the $$ for a small pledge like this ( it will likely cost several times pledge amount to resolve ).
If this is the case then I believe we are simply screwed out of the $$ and have to take this as a lesson learned. I will be very disappointed if I see this project creator gain approval for any further projects. This would greatly undermine Kickstarter's reputation in my eyes.
Thank you for clarifying the situation.
Seems like we are basically on our own as far as recouping any funds. I have asked for clarification of this. If our only recourse is a legal one then we are pretty much screwed as it would cost several times our pledges to resolve. Lessons learned I guess.
My initial request to Kickstarter is #168773. Feel free to reference this in any communications to them.
I suggest that everyone send a note to Kickstarter detailing the issue as I have done. From their TOS they hold the creator legally responsible for either providing rewards or a refund. We need to let them know this has happened. The more voices the better.
Just asked if we will ever hear anything and said that if she overshot, she should come out and be honest about that. Never heard anything back directly.
Just checked - I sent messages in October and November. Did you guys put anything specific in your messages?
I've sent multiple messages over the months, and never heard anything back.
Sent today, hopefully others are doing the same.
I sent a message this morning. I hope things turn for the best, as I've been a fan of Stacie's for a while. :)
Here is what I got from Kickstarter support:
Kickstarter Support, Nov 29 11:50 (EST):
Thanks for reaching out, and I'm sorry for the frustrating experience you've had as a backer. My best advice would be for you to try getting in touch with the project creator directly. To message a project creator, simply go to the project page and click on the "contact me" link under the creator's name in the bio section. They should be able to address any backer rewards or refund related questions. Hope this helps.
I suggest we all send creator a direct message ( not a comment ) via Kickstarter site. After this has been done we can go back to them and advise on results. My request # for this is 168773.
Jeff, I agree. I have stuck to only backing those from folks I know and trust. I am having similar issue with the Womanthology project but at least they have started to communicate again and work out issues.
Great news Ron, I didn't even realize that was possible. Hopefully this will result in some kind of refund as it is crazy one year has gone by and not only has nothing been delivered but communications throughout have been nil.
Sadly, this killed my my desire to even look into other potential projects to support. I realize that is not the right way to look at things since I know there are a lot of honest project initiators out there but when it feels like your money was stolen, it is hard to feel otherwise.
According to section 5 of this http://www.kickstarter.com/help/faq/kickstarter%20basics#Acco , the Project Creator is legally required to either fulfill rewards or deliver refunds to all Backers who have not had rewards fulfilled.
I have sent a request to Kickstarter on how to start the process of gaining refunds when the Creator is not communicating with Backers.
Anyone know if there is any way to push for some information/updates on the project? Or are we just out of luck?
Still nothing? I guess it's a lesson learned. I've started only backing projects by creators with a history I can trust. It's a shame.
What is worse if you watch creators Twitter feed you can see other projects are moving along and she is creating other things. Guess we are lower ( much ) priority.
Not a word. Even in other cases where unforeseen issues caused long delays, at least there were regular communications. That at least gave a sense of what was happening and in turn, the delays were far more palatable. In this case, I think it is a lost cause.
As an aside, I was reading about another Kickstarter where after the guy realized he was farther away from being able to deliver than he thought, he offered to refund money to anyone who wanted it back. Granted, that is going to be an absolute rarity but I thought it was cool that he wanted to be fair with people once the situation drastically changed from the time the original pledges were made.
I'm guessing no one has heard anything?
I bet we will hit a year on this one!
Can we get an update?
Sent emails and tweets this week asking for an update. No reply. Nice way to treat people who pledged money to help fund your project.
As posted in comments to Update 13, I am kissing $$ goodbye. Lesson learned I guess.
*knock* *knock* Month past dead line given and no update. Wondering what is happening.
I'd love to know how this is going. Any progress status?
Um, hello? Anyone home?
Just looking for an update...
*chuckles* Life happens. Glad to know everything is okay and that the work continues :)