As announced, we share with you further information on closing the BGCK campaign. We will inform you about all moves we are making to bring this campaign to its end.
1. So far we have not received any new informations from the police. As we have said from the very beginning, as soon as we receive some feedback, we will share it with you. Unfortunately, we don’t think that police can at this point solve the problem.
2. We are unable to refund you for BGCK. We know well the estimated number of backers who would want the full refund - and this situation would be deadly for us. The campaign is not closed, the campaign is unsuccessful due to the losses we suffered as a result of the theft of ready BGCK sets. As for now, content that was supposed to be the content for addons must cover the demand for BGCK Core Set. For the add-ons for the 5-6th player expansion and for the addons that we will not be able to realize, the people who bought them will receive a refund. This is the only fair way out of this situation.
3. After counting all elements, that we still hold, we are sure that we will be able to submit all ordered Core Sets. Next week we will place an order for missing items that will allow us to do so. Also, we will be able to provide the following Addons IN FULL: additional poker size cards, all punchboards sets and half of the additional boards (small and big).
4. Person, who is still responsible for PDF files, will submit them to us on January 10, 2019. Then, we will review it and prepare the printable versions, and will be preparing dedicated site.
5. Refunds for Addons and expansions will be refunded according to a fixed monthly plan. Preparing a specific repayment plan will take us about a week. An address, at which you can get answers to your questions about the estimated time of your refund, is currently working:
Please note, that the refund plan will be ready next week and that we will be answering every Tuesday and Thursday only.
6. The order of returns will be the order of submissions from the pledge manager.
We know that this solution does not satisfy everyone, but there is no other way out of this situation, that would be fair to all parties.