Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
The first international orders have gone out!
Any update please? From December to early Jan, now seems mid to late Jan? Trying hard to not feel disappointed �
@Alberto / Brandon - The goods are still in transit to us. They've move slower than usual. I'm trying to get something definitive from our shipping broker. We're doing all the preparations on our side to ship them out as soon as they arrive. Once I have more info, I'll post an update to everyone.
Any update? Early January is rounding the bend into mid-January.
Hey guys, any updates?!
@Chris Neal - Thanks, Happy New Year to you! The goods are still in transit to our warehouse. We'll have an update next week with some pictures.
@Chris McKnight - we'll reach out to you directly.
Hi, I have just realised that when I filled in the survey and ordered the additional bits and pieces I forgot to add the luggage carrier - would it still be possible to add to the order?
Happy New Year team Satchel and Page! Any updates on delivery timelines or production pictures you can share?? Thanks!
@Eric - Our last update was estimating early January delivery. That's what the current status is right now.
Per your last update, are you still on schedule to ship out late December? If not, can you give an update on what the status is right now. Thanks!
@Jeffery - not everyone has completed their survey, unfortunately, so we don't have a final count yet. We should know more next week. We will reach out to you directly then.
Very excited to receive my port tablet, I ordered the 11" port as an add on to my order. Will they both come together or separately as I ordered the port tablet for the 1st delivery. Thanks and keep up the great work.
@Dan - We're locking some dates down in regards to our production/fulfillment, and we'll send out an update in the next 2-3 days. Things are moving well.
When will you guys ship? Can you update please?
@Chris - We'll be sending out a production update in the next few days.
Hey any chance of a shipping update? I know we aren’t in December yet just wanted to see if you had an idea of early December vs late December? I’m really excited. Thanks!
@Jeffery - I'm checking on that for you. Will send you a direct message.
@Ole-Tobias - The notebooks are replaceable, as you just tuck the notebook front and back cover under the leather flaps.
I was wondering about buying the leather notebook as an extra, but I was wondering if the leather is sewed on, or if it is possible to replace the sheets when they are all used up :)?
I ordered the port tablet I keep my I pad in a case the overall dimensions are 9.75x 7 inches is there any give in the pocket or do I need to get the port11" in February thanks
@Liam - please check your spam folder and send us an email at firstname.lastname@example.org if you still don't see it.
Hi there no email has been sent to me yet?
@Chris - We made that change for you. Can you please go back in the survey, re-select your add ons, confirm your address and payment?
Thanks for sending out the survey however, I was excited so completely missed the step at the beginning to adjust my pledge level - I wanted to move up to a Port 14 from my previous Port 13 - is it to late to make this adjustment since I filled out the survey?
I'm wondering of my iPad will fit into the port it's in a case and measures 9.75 inches X 7.0 inches or do I need to upgrade to the 11" and wait until February. I'm hoping there is some give in the pocket. Thank you I can't wait to get it.
@Liam - definitely this coming week.
When will be receiving this email?
@Matthew - thanks for your feedback. The luggage strap attaches to the Port with 2 quick release dog clips. You don't have to unbuckle the buckle to remove the Port from the trolley.
It does fit easily into the Port itself.
The other option that is more common is to add another layer of material on the outside of the Port that the trolley can tuck under. Usually you see that with Nylon bags where the Nylon doesn't stretch. Granted, that is quicker and easier to use. but it would completely change the clean appearance of the Port, and if we used a layer of leather, the leather would quickly stretch and become unsightly.
Ultimately, we felt our design was the best option when balancing all the factors of ease of use, appearance, and longevity, but we understand if it is not for everybody.
I think the luggage strap is not a good design. For anything but fashion accessories and belts, buckles are no longer a realistic option. It takes too long to engage and disengage.
Imagine I am at TSA. I either have to unbuckle the bag, which with one hand and a line is going to be a hassle. Or I have to undo two rings, and then my handle won't go all the way down.
Not to mention the issue of "where exactly should I put it when I am not using it?"
I strongly recommend a redesign.
Obviously, I don't need to buy the strap, but the lack of a way to connect to a rolling bag is a weakness, and the proposed solution is pretty but not right.
Really looking forward to receiving my product. Have you got a time frame when I’ll be receiving it? Thanks Liam
@Liisa - Sorry, we're not able to remove you as a backer as the project closed awhile ago. We have already purchased all our materials and reserved the production capacity with our workshop.
We offered multiple sizes of the Port to accommodate different sized devices. If you are unsure of which Port to choose, you can write us at email@example.com and we'll be happy to help you.
this is getting to be too confusing a process for me. and say the next MacBook I get is of a different size? say my next tablet is also slightly different? a one-size-fits-most would be much better for me. can you please take me off as a backer? the product, and figuring out which to choose, has become challenging. thanks
@Vikram - no, it won't. And to answer your other question - We're still working on some photos and survey details. Hoping to send it out the pre survey update in the next couple days and the actual survey next week. We're still at the same delivery estimates that we've always been, so no delays.
Would the Port tablet pocket fit the IPAD PRO 12.9 size?
@Chris - The tablet pocket next to the phone and charger pocket is designed for an iPad mini. An iPad Pro 10.5 won't fit. The open pocket on the left side could accommodate an iPad Pro 10.5.
Hi in the Port 13" how big is the tablet sleeve beside the phone and charger? Would it fit an iPad Pro 10"?
@Graeme - Not yet, working on a pre-survey update that will go out soon
@William - yes, that's right. You would switch your reward to the standard Port 14" reward.
I have follow up question for switching port sizes. I signed up for the 15 in at the early bird pricing (350). So if i want to switch to the 14 in port I would have to pay $365?
No survey yet???
@Alison - the standard insert would not fit inside the Tech Insert
@Anthony - we haven't sent out the surveys yet. Should be pretty soon.
Has anyone have received the first survey by now?
Say, do you think the standard insert that comes with every Port can fit inside the tech insert? Tech insert looks cool to carry around for meetings but I'll need more pockets for cards, a notebook, and such.
@Joshua - We won't be able to do Early Bird pricing if you have to switch rewards. On the timing, we'll do our absolute best to deliver the same month as your original reward and the chances are pretty good. It kind of depends on how much changing goes on and how it's distributed. The earlier you complete the survey when it goes out, the better your chances.
@Roie - If you write us at Kickstarter@satchel-page.com, we can hook you up with a discount on the jacket.
Dear S&P ,
Sorry for the unrelated question, but do you have any coupons for the leather jacket in you store?
If so can you share it please,
Ok thanks for fast response! Glad I made the mistake.
I will be using the 15” port, with a surface pro or my personnel MacBook 13”. Hope the new strap will help.
I went for 15” port for the the most space possible
If we need to size up or size down and change it on the upcoming survey, will we maintain the same price range (i.e. early bird pricing) and also delivery date range or do we go to the back of the line per se? I backed the 13" but I think I need the 14". Thanks!
@Hexton - You misunderstood. The phone, charger, and tablet pockets are facing upward when you carry the Port. The laptop pocket is facing downward (and has always faced downward from our pictures on the campaign), and we added a strap to secure it. I understand your concern, but we've gone through months of iterations and testing, and chose the best design possible when taking all factors into consideration.
If I miss understood the email please let me know.