Use this space to cheer the creator along, and talk to your fellow backers.
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Original book not received (fault of postal company) but continuation copy now received in compensation which was very kind of Erik. Printing quality of book is excellent, hopefully there will be will other publishers adopting this technology in the future.
I would like you know when we can receive our poster. Thank you!
UPDATE - I received a follow up response directly.
I sent several direct messages regarding my incomplete order. I'd like to learn the details and recommended steps regarding partial delivery and my pledge.
Still have had no feedback on my order? Can you let me know the status please? Tried to contact you by message
Still have had no feedback on my order? Can you let me know the status please?
the tracker shows that your book was received on Dec 22. We have a few books left from the series with the red cover and we'll send you one. But do follow up with DHL and your neighbours. This is theft, nothing else.
your order was somehow not included in the Kickstarter data base, but we just discovered it in another list. We'll ship you a book from Berlin today and you'll get a tracking number
Erik thank you for the response. The book was not delivered to me and I see that the carrier has a policy of delivering it elsewhere if I am not in. Someone else will have kept this book. This was my first Kickstarter project. I can see that it wasn’t your fault, if you can complain to the carrier at your end that would help but I suspect that there is not much that I can do about it.
I'm backer number 1,076 and I'm from Italy.
Can you please clarify the status of my order?
delivery of your book after change of address on Feb 12:
Paul, according to our records, the book was delivered on Dec 22:
Perhaps you should check with your neighbours.
Do you have some (good) news about the delivery in belgium... when I can expect the book?
we’ll check the data again tomorrow. All books inside the EU (yes, still the UK!) have been shipped but we’ve had a lot of them not delivered because people haven't been at home. The postal services don't seem to be very careful when it comes to checking whether people are in or not. Sometimes they don't even ring bells. We’ve had to ship books twice because they came back to Germany, sometimes all the way from Brazil or Saudi Arabia
according to our data, your book has been delivered.
I’m in the uk and backed the Signed first edition but no sign of the book yet. No response yet from Louis and Erik but I will post again if they respond.
Hi, I had made a pledge at the beginning of the project. But I have moved my office my office before the project shipped. I had made a change of address with Canada Post but I have never received anything. I can't seem to see where I could I have made a change of address. Is there any way to see if it was shipped/returned or wathever? Thanks.
Hello. I asked this yesterday already, but it seems to have disappeared. (?!)
I backed this project on 15 September 2017, my delivery address is in Germany, and I have still yet to receive the book. As it is nice to see that the project was a roaring success, and the second round of deliveries are already being made in the USA, it is also quite frustrating for those of us who are being left behind on the initial issue. Can somebody please get in touch in order to solve this issue? Many thanks in advance.
I ordered one book initially and up'd my pleaded for a second. Received the first one signed (thank-you) but not the second...
Is there any ETA on this?
Hi any updates on when the poster is shipping - thanks
They have responded and the problem is being taken care of- great response!
I ordered a second copy and it still has not arrived- I cannot find out anything about that book as to what it is- A Continuation series?? I have 2 receipts one for $136 on Sept 16th and one for $99 on Dec 7th. How do I check on this? I'm in Northern California and think I sent one to Kirkland, Washington?? Thank You, Martha Champion
Can someone please advise on my delivery as I have yet to receive it?
I have backed the Continuation Series, when are they bound for Europe and have they left California yet? Looking SO forward to see, feel and read it! :)
To the creator !
Courage to those of you who have not yet received your copy of Change is Good: it's worth waiting for! It's hot, funny, smart and sassy: vintage Louis Rossetto, in fact. So great to be reading him again: it's been too long. Eagerly awaiting "Change is Good", the series!
Hello! I've ordered the 3 pack book and bought the signature add-on. I got my books but they are not signed. How can I get them signed?
I already sent 2 messages through Kickstarter and got no response.
Still didn’t receive my book and have been trying to contact Louis and Erik for weeks without an answer. Starting to get very upset as we approach February.
I’ve just received my 3 books in the post - they are as good as I was hoping. Thank you.
However, I payed for 1 of them to be signed. Unfortunately none of them have been signed (I have gone through them all with a fine tooth comb)! Where should the signatures be (just in case I can’t see the wood for the trees)?
Received my copy in Chicago on Friday 1/19/18. Thank you. What a beautiful object.
can you check for my pledge, as i didnt received it yet
Based in NYC, USA and received my USPS shipping notification this morning. Looks like I should have the book in my hands in about a weeks time.
to whom did you send DM?
Still nothing!! And creator not responding to any of my inquiries sent through DM !!
can you say what the dedication should have been and how we got it wrong? We cannot replace the book because it is unique, but perhaps we can rectify the dedication.
We followed what Kickstarter sent us as information supplied by you, so either a mix-up of data or an error by Louis and myself
i cannot find your message anywhere. Can you write to me and tell me what is wrong?
the books numbered above 1000 are not all out yet. They were bound after Louis had been to Berlin to sign books with me, so he had to sign them here in California. Some of them are on their way back to Europe, some will be sent within the US tomorrow and the ones for other countries are also being mailed tomorrow.
I just sent a detailed message via Kickstarter. I ordered and received two books this week, but the dedication on the second book #1001 is not correct. Please review my message and let me know what can be done. Love the books.
I received my package with three editions this afternoon in Austin, Texas. Thank you!
Hi, I am backer 1278. It seems like alot of backers are receiving their book, but i haven't even received a confirmation of dispatch. Can you please clarify the status?
send me mail email@example.com.
We've only had one other complaint out of 600 or so packages
I was supporter number: 732
How can I send you the photos?
For the tracking number I have to search.
Thanks and greetings,
I received my copy in Salem, New Hampshire!
i never heard about your book being damaged. If it is, we need to complain to the mail service. If you have a tracking number, we can find out what happened. And we also need a photo of the damage. If we cannot get satisfaction from the service, then we'll replace the book. What number do you have?
My book has finally arrived here in Minnesota, perhaps something to while away the time as we in the Midwest wait for winter's chill to move on.
if Louis & Erik are responding here maybe they also respond to email in time. I got my book at the beginning of January but the book is damaged, and until now they didn't respond. But now they are back online and maybe ....
Hi Erik and Louis, my book arrived in SoCal. Still in shrink at the moment but looks great!
Erik~ My copy arrived in Ann Arbor, Michigan yesterday afternoon. It’s a beautiful addition to my collection of “first editions”. Thank you for all of the blood, sweat and tears that made this vision come to life.