See.Sense ACE : Fulfilment Update
Thank you to each of the 3081 of you who have already completed the survey. If you haven't yet completed the survey, please do so as soon as possible so we can ship your lights.
If you didn't receive the email with the survey link, please send us a message via the Kickstarter platform and we'll send you a direct link. (Please don't post in comments as we can't post your unique survey there for obvious reasons!)
As we have almost 4000 backers with unique packages to fulfil via tracked delivery, we're using fulfilment partners in the UK, USA and Australia. We've received the first shipments from the factory and are in the process of sending these on to our fulfilment partners. Once they arrive there, we'll instruct them to send onwards to you. Please note that, as mentioned in our campaign, if you are outside the EU, USA or Australia, you are responsible for any import duties / charges imposed at the border to your country.
We will ship by backer number, but it's possible that they may not arrive in that order - for example an early backer number in the USA may receive lights later than an later backer in the UK.
We know it must feel like a long wait. Thanks for your patience and we look forward to getting ACE into your hands and onto your bikes!