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See Sense ACE combines the latest in AI technology with elegant cyclist-led design to make your ride safer and your city smarter.
See Sense ACE combines the latest in AI technology with elegant cyclist-led design to make your ride safer and your city smarter.
3,938 backers pledged £183,291 to help bring this project to life.

See.Sense ACE : Backer Survey and Production Update

Posted by See.Sense (Creator)

Dear Backers,

The wait is almost over! Full scale production is underway and we're working closely with the factory to accelerate production so we can send your lights to you as soon as possible. We'll send out weekly updates as this progresses. Here's a quick look behind the scenes.


We sent the survey out this week and around half of you have already completed it. If you haven't, we'd appreciate if you would do this soon as it helps to streamline getting lights out to everyone.

Best wishes, 

Team See.Sense

Neil Gray, Karl Dawson, and 64 more people like this update.


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    1. Missing avatar

      Gary Crory on

      No survey received please resend

    2. See.Sense 4-time creator on

      Hi folks, please see our latest project update from today for more information on progress. =)

    3. Neil Hong on

      end of the month...tic tock, tic tock,,,

      Survey received and sent back from me. Any word on when ?

    4. Missing avatar

      Tom Foot on

      No survey received either.

    5. Daniel Olaleye on

      Survey received and sent back from me. Any word on when ?

    6. Missing avatar

      Les Kennedy on

      Survey received and sent back from me and a colleague.

      Looking forward to seeing the lights and the nights are drawing in !


    7. Missing avatar

      Leonard Mörchen on

      I didn't get the Update 20 (including the survey) via email. Can you please resend it?
      Thanks in advance

    8. Missing avatar

      Manuel Cimadevilla on

      Survey not received, please resend it

    9. See.Sense 4-time creator on

      Hi all, we'll give it a few more days before resending to help prevent duplication and also to give you a chance to whitelist the email. Many thanks to the 2500+ who have already completed the survey. We'll fulfil by backer number (not survey response order).

    10. Missing avatar

      Michael Thomson on

      I didn't receive the survey. Please resend.

    11. Missing avatar

      Ripples! on

      I did not receive the survey, either. Please resend!

    12. Missing avatar

      Louis Beauchesne

      Same for me... no survey received. Please resend!

    13. Missing avatar

      John McGarrachan on

      Great work!
      Question: I only backed for the rear light, but pre-ordered a full set. Will they be sent out at the same time or is there a priority system for backers?

    14. Daniel Perucchi

      I didn't get the email and already checked the spam folder...usually I get frequently mails from you.

      Can you resend it? Thanks

    15. Missing avatar

      Steve illingworth on

      Hi,I’ve completed the survey and added 2 more light sets. Money has been taken from my account but I’ve had no order confirmation,is this normal? Has the additional order worked correctly?

    16. Missing avatar

      Ian Darlington on

      No survey received here either; backer 3,611

    17. David on

      Hello, I have completed the survey but wanted to add a front light to my order. There was no way to do this. I’ve asked this question in my survey response too but wanted to know how I could add just a front light to the rear one I have already ordered

    18. Missing avatar

      Chris Harrison on

      "We sent the survey out this week"

      No you didn't.

      If you think you did, the system has let you down.

    19. Simon Tuck on

      I can't find the survey either. I'm a previous backer, but I got in on the super early bird so I'm allocated.

    20. Missing avatar

      Guy on

      I also did not receive a survey. Please correct.

    21. Adrian North on

      As with others, I'm a previous backer and is flagged as no reward

    22. Adrian North on

      I also appear to be one of those whose not received a survey. Checked spam etc. Nothing

    23. Missing avatar

      Niall Gillespie on

      I checked- no e-mail from, nothing in spam folder, no survey e-mail (and I didn't get update #19- only #18 and #20)

    24. Missing avatar

      CA_Cyclist on

      Same here, no email with survey.

    25. Missing avatar

      JamieR on

      Same for me - previous backer and pledged under 'without a reward' - no survey received yet.

    26. Missing avatar

      RSD on

      didn't get any email with a survey either!

    27. Missing avatar

      Paul Anderson on

      I also didn't receive it - checked spam and history and nothing there. Want me to email you my email address so you can check why it didn't appear on your master list?

    28. Missing avatar

      Jin Cui on

      Hello See Sense Team!
      I've checked my in-box and spam in my email and it seems that i didn't receive the survey you mentioned. Please resend if possible.
      Thank you very much!

    29. Scott Shell on

      I'm in the same boat as Keith and John. I'm sure the "make a pledge without a reward" plays a factor. I receive emails from regularly and did check my spam folder anyhow.

    30. Missing avatar

      Conor Mclaughlin on

      No survey yet! I Would love to do it asap!

    31. Missing avatar

      John Sanderson on

      Ditto for me, Keith. Previous backer, but no email with survey yet.

    32. Missing avatar

      Keith Day

      No survey received, have checked spam folders. I was a previous backer who missed the super early bird pricing and selected the 'Make a pledge without a reward' option as instructed. I don't know if this is why I haven't received a survey.

    33. Missing avatar

      Karl Vickers on

      I also did not recieve the survey email i check spam folders

    34. Missing avatar

      Leonardo on

      Hi there.
      I have received both #20 and #19 reports in my email, but not the survey.
      Could you please send it again? Please instruct me on how to proceed.


    35. See.Sense 4-time creator on

      Please do check your spam folder and whitelist or search for emails from Hope this helps.

    36. Julián Colonia on


      I never received an email asking to do a survey as stated in this update.
      Where can I get this survey?

      Thank you very much