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You will have 7 days after the completion of the campaign to receive a full refund. After 7 days we will start placing the POs for the products and will NOT issue any refunds or returns, as we are offering our products on Kickstarter at highly discounted pricing.
We recommend measuring your space and considering our color options carefully. If you wish to exchange an item, we will allow you to do that, but you will have to pay for the two way shipping. In case of a factory defect, you may apply for your warranty and we will send you a new product. See warranty guideline below.
Our products come with a 90 day warranty starting on the day of receipt.http://www.chartalacarte.com/wp-content/uploads/2016/08/Chart-a-la-Carte-Media-Kit.zip
Risks and challenges
Turning an idea into reality is challenging, but we have built an amazing team of advisors, including business experts, attorneys, manufacturers, and, industrial and graphic designers.
All of our research, planning, and team building may not prevent hiccups that could arise with manufacturing - delays, quality control issues, shipping, etc. To mitigate these risks, we have partnered with a highly reputable, global manufacturer who has successfully brought hundreds of products to market and has already produced our prototypes which you saw in our video.
This partnership will ensure that we produce high quality products in the timeline outlined, meet all necessary product safety requirements and navigate the logistical challenges of overseas shipping.
We are also grateful to have the support of family, friends and other business professionals as we move forward with this new and exciting adventure! Ultimately, you can count on our passion and determination to meet challenges head on, communicate with you regularly with updates, and see this project through to the finish!Learn about accountability on Kickstarter
- (31 days)