Late last night, I was made aware that our PS4 EU codes and our NA dlc codes had issues. These were internal Sony errors that should now be resolved. Thanks for all the emails and message about it.
- The new Sony EU PS4 codes for the main game and DLC have been loaded into our system and distributed via BackerKit, including Australia! You should have a new BackerKit email in your inbox.
- The issues with the DLC on the US PSN store have been resolved; you can simply retry your codes to redeem.
On the MS side, Xbox codes took some time to populate server side through backerkit, and thus some users reported not receiving them yet.
I have learned it can be a difficult and imperfect process when going through these larger entities, and sometimes systems I do not control can cause problems.
I apologize for the mess - only much emailing and phone calling helped to resolve these problems.
If there are any more issues, on PS4 or Xbox, PLEASE avoid using the KS messaging system (it is a terrible way to manage threads) and instead send all questions to email@example.com and I'll get back to you ASAP!