Monday Update #67 - Actually Tuesday...
We continue to work around the clock to get out RigidBot and replacement / missing parts. We have shipped over 200 replacement parts packages alone last week.
Domestic / Canada Material - We have run out of some of our inventory of ABS material. So if you have ordered a 5 pack of material with the ABS RED, ABS White, ABS Green or ABS Blue and have not received your 5 pack we would like to substitute that color with another available color so we can finalize shipping those material orders. We will start shipping these materials this week with the substitution, if you do not want us to substitute with an available material then please open a trouble ticket and we will hold your order until the new shipment of ABS arrives (likely 6 weeks).
International shipping from China Post - We still are unable to get tracking information from China Post and they are being difficult to work with. I am planning to travel to China around the 5th of September to resolve this issue.
Thank you for all of your support.
Michael and Team