We have had a lot of positive response to the FedEx upgrade option and are moving machines out the door. Tracking numbers have been provided and we will continue to have that option available.
There have been a few people that have provided us a USA address to ship their reward. If you have a USA address to ship your reward we can also ship that reward in 1-2 business days. Obviously there is no additional fee to do this, however we will not refund any shipping cost. If you do have a USA address and would like us to ship to that please email email@example.com with the subject - Ship to USA. Please of course include the USA address you would like it shipped to.
Kae has received some request for people who would like a refund of their kickstarter pledge. At this time we do not have any cash to refund the pledge amount, if we did we would have shipped your reward. However we would like to put together a plan for you to get a refund if that is your only solution. If you would like a refund you can authorize us to sell your reward. When your machine is sold we will refund your full pledge amount via paypal only and will process refunds in the order of request. If you would like to receive a refund and no longer want your RigidBot reward - click the link below to initiate this process. If we have already shipped your reward, there is no refund available. If you have received a partial shipment, we will only refund the amount that has not shipped.https://www.inventapart.com/rigidbot_int_refund.php