Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Time to start looking at legal avenues I think. They owe us money and they have assets they can sell to pay us. No excuses any more.
Still waiting for my refund... Applied for refund over a year ago
Also waiting for a refund. My emails have been routinely ignored. I hope that they keep their promise.
How do I get a refund?
Just should have backed Oculus)
Let's see what's Andrew says month ago, about starting RB2 sales:
"Great news everyone! We have an amazing deal if you are interested in a RigidBot 2 Kit!
We are running a Beta Program of 50 machines for feedback about assembly. This machine is much easier to assemble. In fact, we think it's the best kit on the market.
And for those that want to say "don't sell anything new till you refund or ship everything": we are still working on refunds and committed to refunding everyone who backed us on kickstarter and couldn't get their machine (about 2% at this point).
So we're moving forward and I thought some of you would be able to provide some good feedback if you're interested."
It's from Rigidbot G+
So, he's saying that they're not forgetting about us, there 40 of us, and we have to wait. OK, that exactly what I'm going to do. Because I'm tried to contact them, different approaches, no response.
Also still waiting for a refund.
Waiting on a refund...what's the status? Are they ever going to happen? SHould we write that cash off or what?
I have also requested a refund and can no longer log into the inventapart site. I did get a email stating the refund will go ahead once it has been sold and they are now selling Rigidbot 2. I am waiting on a reply from my email asking why I can not log into the Rigidbot website.
Also wait my refund. It was because shipping is 400$ to KZ the same as printer.
It is too much for me. They promised to sell it on the market and then refund. Actually not good experience at all :( Hope my grandson can get it back ;)
I also wait for my printer or refund. There is also no possibility to log into the inventapart account.
Anyone receive any email recently?
No answers since spring 2015.
So it's at least 13 people waiting for printer or refund. I sure there's more of us - and this only from KS comments.
whats new about refund?
These people are betrayers. Still no refund.
Go to the G+ Group if you want to discuss details on this printer. You might pop in there to post to Andy Rigidbot about any concerns
I've never received my machine... and all emails are ignored. This is a scam... beware!
Same here :(
Still waiting my refund..
So what's the scoop? When are we getting the printers or the refunds. 2.5 years later, really?!
When will I get my refund? tks!
Will we receive our printers or receive a refund ??
Yes... Will we be refunded or will were rive our printers ???
Will I get a refund? Or will I get my printer? over a million dollars was pledged and paid! Where did this money go?
Still waiting if I could get my refund..
Glad you got your refund, still waiting here.
Would just like to say thank you to Michael, refund was received today.
I note that their website is showing all printers as out of stock. Has anyone actually received their refund yet? This was meant to happen once the kits were sold on which if they're out of stock they must have sold them all surely.
Michael, did you email them at the email address I used?
Brilliant news Tom :). I still wait
It arrived today! Wohoo!
Still nothing at my end here in Australia
Glad to hear that Tom..
Just got confirmation of shipment!
Right, there is hope. I emailed firstname.lastname@example.org and they found my kickstarter pledge. I went online as directed and paid the extra Fedex charge, so, it's ordered now. Fingers crossed, it arrives. I'll update here when it arrives.
You won't get an answer at the Google Hangout either :-(
After more than two years, waiting for a printer ...
And still: No printer and no refund ...
Everyone needs to send messages to the RigidBot Google hangout. You will not receive answers here
I too opted for a refund after more than two years, waiting for a printer ...
And still: No printer and no refund ...
Six months on from the refund offer from Inventapart (which I accepted) and still no news.
Ever, not Every!! :-|
Like myself Kanpoj, I doubt you'll every see a printer. I've been trying to ages but with no luck :-(
My name is Kanpoj Kornpariphan
I backed the project on kickstarter TWO years ago and now I still HAVE NOT received the printer
Backer No #286
What's your solution on this?
I'm looking forward for your reply.
Michael, no I haven't paid extra for delivery, I have tried to but no luck plus no communications when I have asked :-(
Anybody in Singapore or Malaysia who wants to get this 3d printer kindly contact me at +6590716060 as I still have 1 that never open yet, have not set up and still in shipping box. (RigidBotBig 12"x16"x10" PLA Kit. Includes 6' of PLA material. With LCD / SD card reader kit.)
Did you pay extra for delivery ??
Still nothing :-( A case of take the money and run I guess. �
Incredible... I just got my rigidbot Big today.... I thought that i Would Never get it...
just a little problem.... The rigidbot was not well packed... And it came with some broken pieces.... Hope that inventapart has spare pieces to make the repair...
Pierre from Switzerland