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Refund please !
Again I requested Kickstrater must take respond of this case. At least KS should take any action to show backer otherwise how we can trust in KS system
I saw VAGO being sold in shops in Bangkok,Thailand. Why it has no reply from kickstarter ?
We could at least get a reply or a refund.
I still haven't received the stuff, please deal with this ASAP!
half a mill fraud.... kickstarter takes a cut....... the rest of us lose money.
quite the nice scam yah got going there kickstarter.
I have not received it yet.
I'd like you to ship it immediately or refund it!!!
Think it's definitely time for another status update guys!
Imho delays are natural, especially with kickstarters. However: in order to not unleash the fury of angry backers: Make sure you keep us up to date frequently and stay honest..
Can I get a refund please!
Refund me too ! Am waiting some news from you to give my money back
I'm greatly disappointed in the lack of professionalism that has been shown in the Kickstarter. I was hoping that this would have been a great asset to my traveling but now I see that it has made my wallet smaller and not my luggage.
It's most likely pointless to ask but I would like to receive a refund. Please provide a route to go about doing that.
What goes around comes around. You will get what you deserve!
Give me my money back...
I need refund!!!!!!!!
@ Hout Francis
The YouTube video was basically saying how badly received the product and communication is for the 'dream product'. Then going on to say how customers (in China) are loosing faith in Taiwanese companies as a whole and results in the preference of Japan and Korea. More or less.
It was in Chinese mandarin but spoke a little quick so I may have interpreted it a little differently than what was intended.
So, Kickstarter won´t refund any money or in such case becamo responsible for what it promoves in it's website. This is wrong, if we choose to come to this page is for that security, which we don't have.
How can we sue an offshore company?
There is no way.
I'm very pissed.
I want a REFUND!!!
The video says that the people have been complaining that Vago has raised almost $1million but supporters have not been receiving their products even though Vago has been selling in stores in several different stores/countries.
It also says that the bags connecting port has been breaking after a few uses and that it's taking longer than 10 minutes sometimes and still not all the air has been removed from the bag.
Basically the product is crap, the company is crap, and their customer service is crap.
@HOUT FRANCIS, The video says that some of the backers from TAIWAN (Where VAGO is located) have received Vago in December/early January. However, they have encountered problems such as...
- Vago taking more than 10 minutes to compress bags
- Vago valve breaks after a few usages
- Vago not being able to fully compress all the air out of the bag
Kickstarter needs to take action and at least tell Vago to give us a respond. I do not mind waiting for another few months as long as I can get a product that is reliable/usable. However, the communication part is extremely poor for this project.
Reported to Kickstarter and they did a cut and paste reply which had nothing to do with my cobcern.
Everyone needs to contact Kickstarter and flood their email so they take responsibility.
Has anyone report this to their cc company?
When will your company issue any updates to all backers??
It has been a long time!!!
Vago has indicated that they will not refund KS project and has not promise a delivery date. Almost all of us are scammed by Vago.
Guys, please don't spam refund requests, it's no use.
We simply have been robbed.
Because I haven't received my order and due to the lack of communication I would like a refund please.
Well...this seems to have been a waste of money. Has anyone actually received anything?
It would be helpful if someone who has to time to translate this short video concering Vago.
WHERE IS MY PRODUCTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTT
This is the last I invest in an overseas project.... Vago has gone dark...
I also want a refund. This is taking so long..
Silent for more than 3 months now? Bankrupted? Hellooo? Where is my stuff? Vago - Best lying tool!?
Refund please.. This is ridiculous.
Last resort, messaged the creator via his personal fb https://www.facebook.com/profile.php…
If still no reply, AMEX chargeback will be lodged
I want to refund!!!!!
Still got nothing. I want a refund too.
Has anyone from Australia received anything yet?
I would like a refund please. Thanks
I am also requesting a refund.
You guys suck
Hi Vago, can I have my refund please? This really isn't working out.
Total lack of communication and not receiving anything. Please send me the product shortly or refund.
Hey guys here is an example of other kickstarter's going downhill. We can potentially file with the FTC against Vago and Kickstarter. I believe Kickstarter has to have some way to vet these people. https://www.ftc.gov/news-events/press-releases/2015/06/crowdfunding-project-creator-settles-ftc-charges-deception
Due to lack of communication and since I haven't received anything. Please send me the product or refund.
Due to lack of communication and loss of trust in this campaign, I also am requesting a refund here. Thank you.