Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@EYEDEA,INC, somo news?
@Gary Nethaway. The sender address in the email containing the survey to me, came from Kickstarter itself.
In the survey, it confirms backer pledge level, and asks for preferred colour and address for shipment.
Hey all, can anybody let me know what platform the surveys are being run from please? I’m going to see if I can reverse engineer the survey, haven’t heard back from creator to date. I’m sure they’re slammed with other requested and dm’s
I'm really looking forward to these items arriving. I'd like to get a protective case for mine, but I cannot do this without the actual dimensions of the unit. Is it possible that you can provide the dimensions of all the parts please?
Hey Eyedea, sent a dm or two regarding lack of survey for my pledge. Wondering if you can send it through at your earliest convenience please. Thanks a mill for updates, looking forward to fulfilment :)
Best of wishes and success, Gary
i didn‘t got the survey. i also checked the spam folder. the email address is correct. could you please resend it ?
Thanks for the comment Jay Crook.
OK let's agree to disagree shall we?
In today's consumer world, supply is time critical, that's the way it is.
If there was an issue with meeting the delivery schedule THEY SET initially due to cramming in functionality, perhaps a better corporate response would have been delivering the mark one model on time and offering the enhanced functionality in the mark two.
Maybe your right and they are paragons of everything that is good in start up business.
My opinion is they have a lot to learn and the are not going to do it with my money.
If they offer me the same percentage refund as below to Cho, I will decline it and live with my mistake.
제가 받은 메일 원문을 그대로 올립니다.
환불 하게 돼었습니다.
Kickstarter fee, payment fee 등등 우리가 내야했기 때문에 백프로 말고 최대한 70% 환불 진행 가능하겠습니다.
$364 - 30% = $254.80
도대체 배송일자를 못맞춰서 환불을 하는데 70%환불이라는 것이 정상적인 사람으로서 할 수 있는 말인가요?
오히려 제가 손해배상을 받아야 맞는 것이 아닌가요?
계속 이런식으로 장난하지 마시고 제대로 100% 환불해 주십시오.
지금 본사하고도 통화를 했는데 마케팅부서가 어쩌고 출장을 가서 통화할 사람이 없다 이런식으로 말하면서 코멘트를 달면 된다고 해서 올리는 것이니 제대로 해결할 수 있는 책임자가 나서서 조치를 취하시기 바랍니다.
I think you're being a little harsh on these guys, @Andrew Campbell. They have always been up front with all the info. They have always seemed to be working hard to produce the best u it's they can, and to cram into them the most functionality they can. I believe they have done an excellent job with the devices, and with the campaign itself. They apologised when they announced the delay due to a shortage of chips for the PCBs. In my opinion, these guys are great.
As for drawing your attention to another campaign, my intention was to show you was a bad developer, running a bad campaign, really looked like. Nine months late for a bit of cheap plastic is terrible. Unacceptable. Being two months late for a technology laden piece such as these, is acceptable, by comparison.
I felt sure that someone smart, like yourself, might see the comparison, and ease up on these guys. As far as I can tell, these guys care. These guys are doing their utmost to satisfy their backers. The mirror guys, on the other hand, do not care at all.
Jay Crook comparing one failure to another does not really add much.
But your right, maybe Kickstarter is not for me.
I prefer to have some control over my investments with people I trust.
Trust, now that's an interesting word . . . . . .
Thanks for your reply Eyedea.
So it's all someone else's fault.
Ideas are one thing, bringing a product to market is quite another.
Oh and I am aware of what Kickstarters platform is, thanks very much.
On a scale of ten my confidence went from 2 to 1 - well done.
제대로 답변해 달라고 올린 글에 답변이 없군요? 처음에 환불을 요청했더니 계좌번호등 개인적인 정보가 필요해서 따로 연락을 하라고 답변을 받아 메일로 보냈더니 메일을 열 수 없다고 답변이 오고, 제대로 된 답변을 달라했더니 이제 아예 답변을 안하는 것은 무슨 경우입니까?
저는 환불을 요청했고 이에 따른 절차를 정확히 답변해 주십시오.
반드시 제대로 된 답변을 주셔야 할 것입니다.
Thank you for your messages.
Kickstarter is a crowdfunding platform and not an online store with a confirmed delivery date - you are merely backing a project to help make it become reality. We share the same goal, we want to bring PITTA to the market just as much as you want to receive your product.
The total amount raised is a bit shy of 600k - you can see on Indiegogo that it says it is the cumulated amount raised over 2 platforms (hover your mouse over the "?"). It is a common scenario for successful campaigns to move over to Indiegogo, in order to enable late backers, who missed the Kickstarter deadline, a chance to become part of the project.
The expected shipping times can not be changed, that is why the original estimated shipping times remain unchanged. However, we have been posting updates and did our best to inform you of delays. We encourage you to carefully read through the updates we have posted so far, explaining most of the questions you have raised. The shipping times for Indiegogo were set later on purpose, it is not a weird thing. Thanks for your patience and understanding.
Andrew, these guys had a minor setback. It's nothing serious, and it's all under control. If you want to see a bullshit story, with a crappy line of excuses, search kick starter fora project called Sehen. It's a plastic mirror for cyclists. It's just plastic
It's also nine months overdue, and no sign of any mirrors. That is late. This is not. This is fine.
Go see the full specs of what this drone can do. Compare it to the crappy sehen mirror. Once you have done so, you will appreciate the small delay.
So why Jay Cook does it STILL say at the bottom of the page the worldwide delivery is April?
So far these people have raised over USD1M on two platforms and have missed every target,
Competent manufacturers do not make such serious errors and it's is just another drone.
My confidence if shot and I want out.
Shipping was delayed until September, I think you'll find. They announced delays a few months back, due to a shortage of the chips needed to make the circuit boards. Two or three months is quite normal for something so complicated.
I have questions. Please answer officially here.
(Q1) How many Pitta have you actually manufactured so far?
(Q2) When are you planing to despatch Pittas to backers?
(Q3) My estimated delivery is JULY, which is this month. Can I get the Pitta this month?
I see this is being funded on Indiegogo expected delivery date of October and on here with delivery date of April (yeh right) and the total raised is over US1M.
How come there are two projects raising double the funds required and the delivery date keeps slipping?
Kickstarter need to comment.
아니 왜 제 글에는 아무런 커멘트도 안주시나요 ㅠㅠ
봄에 받아서 사용하려던 계획도 깨지고 여름휴가때도 사용못하고 커멘트 답변도 안해주고 이게 먼가요;;
계좌번호등의 개인정보가 필요하니 개인적인 메일로 연락하라고 하여서 메일을 보냈더니 메세지를 전달할 수 없다는 답장을 보내는건 무슨 일인가요?
시간도 없는데 장난 그만 치시고 한국의 본사에서 처리 하시던지 어떻게 해야 환불을 받을 수 있는지 빨리 알려주십시오.
2달이 넘게 약속을 어기고 이런 일로 계속 남의 시간을 뺏어도 괜찮은 건가요?
한국의 아이디어 본사는 제대로 답변하십시오.
@Carsten Weber: Your survey appears to be correctly filled in in the system. Please check again, thank you.
I miss my survey.
계좌번호를 메일로 보냈으니 바로 환불해 주시기 바랍니다.
우선 배송이 늦어진 점 죄송합니다.
환불은 킥스타터가 이미 완료되었기에 개인정보( 필요시 계좌번호 요청등)를 받아서 처리를 해야 하는 부분이 있어 부득히 요청 드리는
사항이니 양해 부탁드립니다.
개인적인 일이라 따로 메일로 연락을 하라고 메일을 보내셨네요.
약속된 배송이 늦어져서 환불을 요청하는일을 개인적인 일이 아니라 공적인 일입니다.
그리고 환불방법에 대한 내용은 언급 자체를 하지 않는군요.
저에게는 제품을 8월 초부터 사용해야 하기 때문에 더이상 기다릴 수 없습니다.
7월 말까지 받을 수 있도록 조치를 취해주시던지 아니면
처음에 약속한 5월부터 순차배송을 지키지 못했으니 환불을 요청합니다.
반드시 공식적으로 답변하시기 바랍니다.
Hi! I’ve decided to change my preferred colour but after submitting the form it does not update. Kindly help! Thanks!
7월말까지 배송이 안되면 환불을 요청한다고 말씀드렸습니다. 환불할 수 있는 방법을 말씀해 주십시오.
@Jasper / @Ikheung Cho: Please check your inbox.
7월말까지 배송을 받아야합니다. 만약 7월말에 받을 수 없다면 환불을 요청합니다. 반드시 답변해 주십시오.
I would like to change the colour, after I saw how they look like. Is is possible to edit de survey?
Here is some orange for you:
@kimiyuka: Yes, Kickstarter backers will receive additional items purchased over Indiegogo together with their Kickstarter items. Thanks.
@Jay Crook: Always thankful for you loyal support.
That is still happening, we will launch an online store for spares and accessories.
I reserve Extra Propeller (Set of 4) with indiegogo. Is it sent at the same time as pitta main unit?
@Eyedea. You guys are doing a grand job, attending to everyone's needs and requests. Keep it up. We all appreciate everything you are doing for us.
I have a question regarding spare parts for the drones, specifically, spare rotor blades. I know they were made available for purchase from indigogo, but I did not want to create an indigogo accou t, as I have had a couple of really bad experiences from a couple of terrible developers on Kickstarter, so I am leaving the crowd funding scene once my last coupke of items come through. Previously, you mentioned that you would be making the spares available for purchase from your website. Is this still going to be happening? I really would like to be able to acquire a set of spare rotors, just in case...
@Nevio Piscione, Sasha Bogdanovich: Your surveys have been completed in the meantime. Please message us if there is any problem. Thank you.
@James Smith: You are an "original" Kickstarter backer, so yes, this survey is for you. The allocations of the accessories added through Indiemand happens with us internally - I can herewith confirm that we've got your 64GB upgrade order. Thanks.
@Enrique Estrada: You may add accessories to your Kickstarter backing over on Indiegogo. Please follow the instructions posted in this Feb'18 update:
Please don't overlook the last point, that is to select "Contribution Appearance" to "Other" and fill in your Kickstarter name and backer number.
배송이 너무 지연되어서 취소하고 싶은데 어떻게 하면 될까요?
@Dawn, given that the range of the Wi-Fi direct connection is approximately 20 metres, you can expect that the maximum altitude will be about the same distance from the phone being used for operating it.
I didn't get a survey too. I paid for drone and extras.
I have not received my survey yet!!
How high does this drone fly up to?
Is this survey for me? I paid extra on Indiegogo to upgrade to 64gb.
I've messaged multiple times requesting a refund as I needed the drone for an event in June and made the purchase based on the May delivery date.
I see on the indiegogo campaign you have batteries, memory cards and propellers available. Is there a way we can add these items to our pledge if we didn’t back for those initially?
Filled in the survey.
Can you post a sample of what the orange color will look like ?
When are you shipping ?
Wow ! We almost there ?
I filled in my survey. I'm super excited now.
Pitta colors are also visible in the latest update:
There are renderings shown in an update, albeit it's a while back.
Please check it out:
Update "STRETCH GOAL #2 - UNLOCKED"
All colors are displayed, minus orange.