by John Fiorentino
Any news about my missing blanket. It's been months now and nothing!!!!
I am still waiting for my blankets...an update would be awesome.
I haven't received my blanket either
I haven't received my blanket either...
Hi. I haven’t received m blanket. I like the moon pod but I don’t trust you since I haven’t received my blanket and you don’t give clear instructions on what to do if I didn’t get my blanket.
Hey guys, I still haven’t received my blanket.
Can I get an update on what’s going on? It’s almost been a year,
For two months we practically BEGGED for shipping updates, and you all were silent. Then you issued a vague nonpology in February without really addressing the issue. You sure did figure out how to reach everyone when you decided to launch a new product though, eh?
Gravity Blanket as a company SUCKS BALLS FOR CUSTOMER SERVICE!!!!!!
I have NOT received my reward. I have contacted your company multiple times with address updates. No response and no blanket. Your company has given me the worst customer experience in my entire life. I hope you fail.
No blanket, no track number. What should I do?? HELLO???
Still haven’t received my blanket could you please refund the money!!
I still haven’t received my blanket & return mail.
Hello, just like Andrew below, I contacted firstname.lastname@example.org about 2 of my 3 blankets that hadn't arrived and they refunded me for both.
How is this a good thing? I haven't gotten my blanket yet and you're shipping out to orders on demand? How is that fair?
Also, calling shorting backers an "experience of a lifetime" comes off as a little cold to me.
Hi Team, I have not yet received my 2 x blankets or any tracking number.
Can you please confirm when they will be sent.
Any update on when my blanket will arrive?
I still haven’t received my blanket.
I ordered a blanket in May 2017 and have not received anything. So it’s not good that you are claiming campaign completion ...
Can you send me an ETA for my blanket? And a shipping # too?
I haven't received my blanket or a tracking number. I ordered the blanket almost a year ago. I would like a refund. This is ridiculous.
Still no blanket, 2 months later. Is there a phone number I can call?
Can I have my money back
Like everyone else, I need an update on my order.
Is this a fraud??!
I have not received mine... wtf get back to me
I have not received my blanket. I reached out through ZenDesk and have not heard anything back. Please update me on the shipping date / tracking information ASAP. Thank you.
I have not received my blanket.
I'm just gonna add to the voices below. I haven't received 2 of my 3 blankets. And the one I received had to be thrown away because my cat peed on it and I had no way of cleaning the inside blanket.
I haven’t received my blanket either. Could we please get another update?
Same as everyone else...never got blanket or answers..
Well, I do not know how it can be completed when I did not receive the blanket!
I bought my blanket in May 2016 and have not received it nor do I have any tracking information. It is April 4, expected delivery was October 2016. Im moving in a few weeks. Please help
I have not received my blanket one year later.
No blankets, no tracking number. Why not?
I haven’t received my blanket yet! I’ve gone through address change but still no word let alone a tracking number!!
I'm still waiting for my blanket. Is there a tracking number or anything I can use to know that I will still be getting my blanket?
Where the hell is my blanket??? You haven't gave us any satisfaction and are entering pre-sale mode? Are you serious!?
My blanket has not come yet. I have received no communication or tracking code or responses to emails.
I'm usually a patient, understanding customer, but in this case, I'm with the others who have comment about having not received anything. Emails and Facebook conversations have consisted solely of form-letter responses, and nobody has been willing to allow me to speak with a person directly. The first several emails said the blanket was still being sent. Then a new person told me it was already delivered last December to New York (I do not live in New York) and I should "look around the property" (as if I am going to find it laying around somewhere I don't live months after it was supposedly delivered). I told the representative that this was unacceptable, and I was sent another form letter telling me I would be contacted by somebody higher up. This was a couple months ago, and I have still not received this promised contact. It was simply a tactic to get me to go away. This company has behaved unethically from the beginning and continues to do so, as they are now claiming all orders have been filled. Mistakes are acceptable, but this company has not learned from theirs. They continue to dismiss and delay. If anybody has experience pursuing legal options for dealing with this company, please get in touch with me.
I was promised mine in 10 days at the beginning of Feb, assured I'd have it by end of Feb, and 2 weeks ago reassured I'd have it by end of March. Well, still no sign of it, 2 days to go I guess... :-)
I am still waiting for my blanket also. Your last post even says that all the Kickstarter blankets have been sent out and that was a month ago. I want my order. You can email me email@example.com if you need to
I have yet to receive my blanket which was ordered/backed in May 2017. Multiple emails/Facebook messages/Kickstarter messages have gone without response. This is a fraud.
Still no sign of my blanket...
Take heart everyone! I was a backer in May. I’d ordered two. The first one arrived February 2. The second one finally arrived today. They are coming.
WHERE IS MY DAMN BLANKET?
And so, for those of you who have issues with your order/delivery - either you received only part of your order, or it was delivered to the wrong address - we're focusing the next few weeks on rectifying those issues for you, and we will certainly make things right. STILL WAITING FOR ANY KIND OF RECTIFYING OF ISSUES
I am still waiting for my order. If I don't get my order sooner or REFUND MY MONEY, then I will file a complaint with Better Business Bureau because I don't know if you are telling the truth or robbing our money.
I hate the fact there is a request to "Be respectful and considerate" when Posting comments, John has STILL not learned anything despite thousands of unhappy supporters. I ordered my Blanket in May of last year (2017), received a FAKE shipping confirmation in Oct. 2017, and am one of the lucky ones who received their blanket in March 2018. I feel very strongly John was more concerned for production of Gravity Blankets to sell, than to fill the orders he already committed to. This is completely obvious as one can order blankets to be shipped within 3 days now, and yet he has hundreds of orders not filled from people who helped him get his business running.
I would also recommend all of you who have not received your blankets, look into other weighted blankets. I am not overly impressed with mine, yes the cover zips off for easy washing, however the cover and weighted blanket are not attached to each other, this means the weighted part slips off in the night and you have to redistribute the weighted portion. Other blankets do not have this issue. I'm not sure how to fix this, but then again, I didnt design them nor am I going to pretend I'm anything but an upset customer.
Backer #11,645. No blanket or tracking number. Just a string of empty promises from “Stephanie”...
Still no blanket / package / tracking number for me... backer #11,645. Just empty assurances from ‘Stephanie’ that it will ship early Feb, by the end of Feb... then I see this and it’s already mid-March.
If you can ship blankets in 3-5 days now, can you ship new blankets to all of us that were supposed to get them last October but still haven’t? If I receive mine this week I can still use it before it gets too hot outside.