HOLY C.H.I.P.!!! Final Kickstarter Fulfillment Has Begun!!!
C.H.I.P.sters and Pocketeers!
The first batch of May rewards has left our warehouse in Hong Kong and is on its way to C.H.I.P.sters across the world!
This is happening FAST. Yesterday 2500 rewards were shipped. Tonight we'll ship another 2000. And many, many more will ship by the end of the week. If you've confirmed your address, that’s awesome! Your rewards will be shipping as soon we can get them out the door.
POCKETC.H.I.P. SPECIFICS - There are around 5,000 PocketC.H.I.P.s in the first batch, and more are coming off the manufacturing line every day. This means that if your reward includes a PocketC.H.I.P., it may go out in the first few weeks of June. If you’re not in this first batch, please be patient.
If you have not confirmed your shipping address, you should! C.H.I.P.sters still owed a Kickstarter reward should have received an address confirmation email from firstname.lastname@example.org. If you don't see it, you can also log-in at track.getchip.com with the email you use for Kickstarter.
REMINDER: We cannot ship your Kickstarter reward until you confirm your address with our new shipping utility. We want your rewards to get to YOU! Don’t dawdle!
Right now, we're only confirming addresses and shipping to Kickstarter backers. If you're also a pre-order customer from getchip.com, those orders will be confirmed and shipped in the latter half of June. Stay tuned!
EMAIL > KICKSTARTER MESSAGES
If you need to contact us, email email@example.com, rather than using Kickstarter as a third party.
There is an issue with the integration between ZenDesk, our customer service platform, and Kickstarter messages. We read and respond to every Kickstarter message, but have found that our responses through ZenDesk get lost instead of getting back to you. We are working to resolve the issue moving forward.
Again, for questions and support, email firstname.lastname@example.org.
\m/(>.<)\m/ - everyone at NTC