Share this project

Done

Share this project

Done
Built for work, play, and everything in between!   \(•◡•)/
Built for work, play, and everything in between!   \(•◡•)/
39,560 backers pledged $2,071,927 to help bring this project to life.

Shipping Confirmations and Maker Faire Recap!!!

Posted by Next Thing Co. (Creator)
58 likes

C.H.I.P.sters and Pocketeers!

The end of May is upon us and it’s time to get you your rewards!

We’re busy packaging up your C.H.I.P.s, PocketC.H.I.P.s, and accessories and need to know where to send them! Shipping is around the corner and we’re sending final address confirmation emails over the next 24 hours. Check your inboxes!

To receive your C.H.I.P. Kickstarter rewards, you must confirm your address through CHIPPING: The Premiere C.H.I.P. Shipping Utility. An email with a link to CHIPPING is in your inbox. It’s simple, password-free and sends your information directly to our shipping partners. Follow the instructions within your confirmation email and your rewards (BackerKit add-ons included!) will be on their way before you know it!

IMPORTANT NOTE: You MUST use the link provided! Emailing ahoyahoy@nextthing.co DOES NOT confirm your address.

We have teams hustling and bustling around the clock to make sure we begin shipping in May, starting with our Kernel Hacker Backers. Once you confirm your address and your rewards have shipped, you will receive an email notification and tracking number

Please note that we are shipping in batches, and some backers' rewards may not ship until June.

MAKER FAIRE BAY AREA RECAP!

Thanks to all the C.H.I.P.sters who dropped by Maker Faire this weekend. It was a blast putting PocketC.H.I.P.s in your hands! For those of you who weren’t able to attend, we put together a short video!

Learn more about the event and MEGA PocketC.H.I.P. on our NTC blog! It’s the best way to stay up to date and get a peek behind the scenes.

EMAIL > KICKSTARTER MESSAGES

If you need to contact us, email ahoyahoy@nextthing.co, rather than using Kickstarter as a third party.

There is an issue with the integration between ZenDesk, our customer service platform, and Kickstarter messages. We read and respond to every Kickstarter message, but have found that our responses through ZenDesk get lost instead of getting back to you. We are working to resolve the issue moving forward.

Again, for questions and support, email ahoyahoy@nextthing.co.

We’re in the home stretch now. Stay tuned! There’s still much, much more to come.

hearts - everyone at NTC

Mitch is ready to get you your rewards!
Mitch is ready to get you your rewards!
Kyle Piotrowski, David, and 56 more people like this update.

Comments

Only backers can post comments. Log In
    1. José-Luis Anta on

      Where is my CHIP now, I don´t have anything in my box. Thanks.

    2. Gil Toledo on

      Hi, it seems that mu user is not found... i cant confirm my address.

    3. Missing avatar

      Marc Monticelli on

      Never received any email.
      Confirmed with link in the update 44 today.

    4. Missing avatar

      HERNANDEZ on

      Hi, I have not received any email.

    5. Missing avatar

      Megan on

      For some of us, we have not had to confirm our emails multiple times, and have not already had parts of our order shipped to us. This was a pretty longterm Kickstarter (which you knew up front if you read the emails, updates, and initial project listing). People may have moved in the months since initially giving an address.

      I get that people are anxious to play with the PocketCHIP, but the comments keep making me sad. There's nothing wrong with making sure that addresses are right. And when we knew already that it'd take about a year to get these things, what difference does an extra week make?

      Kickstarter isn't a store. /rant

    6. Martin on

      What is this? Are you just having us march around in circles?
      I have confirmed my shipping address 3-4 times now, and the confirmation relating to this post gave me this message:
      "Your address is CONFIRMED. Sit back and relax. Look for a shipping notification within the next few weeks."

      You're late, and instead of admitting it, you're just sending out a bunch of "confirm your shipping address"-messages. That's what it looks like to me.

    7. Terry Marrs on

      Shipping confirmation email was received but hit my spam folder. Check you spam folders too. The email came from noreply@nextthing.co (yes, .co)

    8. Missing avatar

      Francisco on

      Soy de Chile, ya me llego el correo de confirmación. Esperando ansioso llegue mi recompensa!!!

    9. Missing avatar

      Ming-Hui, Liu on

      I have not received any email.

    10. Missing avatar

      Michael on

      It's been over 24 hours and I haven't received my email. Checked spam folder and it wasn't there either.

    11. Tony Questad on

      (Thanks Randall - I can confirm that when this started this morning, the initial email AND a good number of 2nd emails were trapped in our corporate spam filters - so for others, if you didn't receive it at all, Randall's point is a good one. Make sure to check, and unlike me, try to be patient, and don't keep resending yourself confirmation links :)

    12. Tony Questad on

      Responding to myself, I was able to get this to work. I believe that part of the looping I described generated many different confirmation emails, each one invalidating the prior.

      I had yet another email just come in, and this one took me to the actual confirmation page. Looking forward to my CHIP!

      Tony

    13. Randall Porter on

      Tony check your Junk Email file that's where I found mine.

    14. Tony Questad on

      Having a bit of trouble - When I click the email in the link, it takes me to the site, and has me send myself another email (2 step process, as someone mentioned), and when that 2nd email arrives (15 minutes later?), the link there always takes me to a page that says:

      Error: Could not login. "Your token has expired! Try again!"

      .. and essentially has me try again. I've tried 5 times, and have used multiple browsers; have tried clicking the link, copying and pasting the link (into IE, and Chrome), to no avail. It seems to be a vicious circle for me.

      Any suggestions from the team, or someone who has tricked this into working? Thanks!

    15. Glenn Dobson on

      Got my email this morning and confirmed my address ☺ Kicking myself a little for not getting a Pocket Chip as well.

    16. Missing avatar

      Josh Gonzales-Neal on

      Just received my confirmation!

    17. Missing avatar

      Anton on

      I have not received any email. Nothing in Spam folder as well.

    18. George Hain on

      I do not see my email, and I have looked in my junk mailbox.

    19. Julius Ter Pelkwijk
      Superbacker
      on

      "Look for a shipping notification within the next few weeks." < Well, better start telling the pre-orders that you won't be shipping until july...

    20. J Michael Lanaghan
      Superbacker
      on

      I do not see my email, and I have looked in my junk mailbox.

    21. Missing avatar

      Nivash on

      I found my address confirmation e-mail in spam/junk folder. [hope it helps others]

      One more thing! If the link button from the email is not working, then copy the URL from the button using "copy link address" option and then open it in another tab[address bar].

      [Chrome + outlook.com]

    22. Edwin Kyounghun Kim on

      Recently I found that the shipping fee is dropped to $11(ship to South Korea). In the last year, It was $25 at the Kickstarter.
      If I remember right, some country people could get something such as accessories due to discount of shipping cost. I am wondering how is my case.

    23. Missing avatar

      deleted on

      This user's account has been deleted.

    24. Glenn Dobson on

      Thanks for the update, really looking forward to getting mine. Probably going pick up a Pocket Chip to go with it after seeing the demos, should have added it ages ago. Anyway keep up the great work and don't worry about the Debbie downers on here ;)

    25. Missing avatar

      Juan Orlandini on

      Email is in, address is confirmed, but now I have this "Sit back and relax. Look for a shipping notification within the next few weeks."

      Few weeks?!?

    26. James Hall on

      >and we’re sending final address confirmation emails over the next 24 hours. Check your inboxes!
      >next 24 hours
      Reading is FUNdamental.

    27. Missing avatar

      Mike Williams on

      > An email with a link to CHIPPING is in your inbox.

      No its not. Was the Kickstarter update sent before or after the Chipping email?

    28. Missing avatar

      Darryl Starks on

      I never received a confirmation email! It should be the one you have on file... D.'.

    29. Missing avatar

      claudia pilar perez gonzales on

      the email not is in my inbox

    30. Missing avatar

      Jack Love on

      I havent recieved the survey yet

    31. Missing avatar

      astfgl on

      "An email with a link to CHIPPING is in your inbox."

      No, it is not.

    32. Marius Rebeyrol on

      Woaw, that's awesome guys!! Cannot wait to get my pocket C.H.I.P!! :D :D

    33. manuel 81 on

      Man I can't wait to get mine

    34. Mike Dennis on

      Will we get shipping details once our items are shipped?

    35. Missing avatar

      Howard Schein on

      The e-mail is totally confusing. I went to my message box, and I was not listed as a Kickstarter for this project.

    36. Next Thing Co. 3-time creator on

      Hey C.H.I.P.sters - Confirmation emails are going out in batches over the next 24 hours. If you don't have one in your inbox yet, it will be there in a few hours. Thanks for your patience!

    37. Missing avatar

      Frank Loeffler on

      Good to know that I am not alone not having received an email yet. And yes, the email was confusing "we’re sending final address confirmation emails over the next 24 hours" vs. "An email with a link to CHIPPING is in your inbox.". I read this as "We've send emails before, but send the final reminder today."

    38. Missing avatar

      Curtis Jewell on

      Anxiously standing by for chipping. The e-mail IS a little confusing.

    39. Sean Duggan on

      ^_^ I will assume that I am among the people who are between now and 24 hours for receipt of the email. I suppose that means you can disregard my earlier mailing to you asking whether I should have already received the shipping confirmation email.

    40. Missing avatar

      Eric Albert
      Superbacker
      on

      Got my email at 2:15PM EDT today; but be forewarned - it is a two-step process... click this link then go back to your email, open another email and then click this new link... I responded immediately - now waiting for the shipping confirmation email.

    41. Adam Wilkinson on

      It's mostly confusing because they say it's in your inbox, and will be in your inbox within 24hrs in the same email.

    42. Scott Rusoff
      Superbacker
      on

      I have received the email and confirmed my address.

    43. Missing avatar

      Carlos on

      I hve not received any emails to verify my shipment address. Very disappointing to say the least not to mention that we have to wait this long to actually receive the darn C.H.I.P.

    44. Missing avatar

      Ancel Carson on

      They say at the top that they are sending them out today.

    45. David on

      Folks: They said the e-mail will come in the _NEXT_ 24 hours... Please Stand By....

    46. Andrew Morrow on

      No chipping email in my inbox. Sent an email.

    47. Missing avatar

      Kyle Lamse on

      Also it's kind of disappointing that you haven't acknowledged that you haven't sent the emails to everyone and are framing the responsibility as ours. Several people have been complaining about not getting the email.

    48. Missing avatar

      Aaron
      Superbacker
      on

      No email in my inbox yet :P

    49. Missing avatar

      Kyle Lamse on

      Still haven't gotten the email.