Susan Hackley is Managing Director of the Program on Negotiation at Harvard Law School, an academic center that helps people around the world learn how to deal effectively with conflict, solve problems, and build relationships. For three years, she served as Chair of the Alliance for Peacebuilding, a nonprofit organization dedicated to building peace and security worldwide. She has also worked as a writer, photographer, political analyst and speechwriter, and was co-founder of an Internet...

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