Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I am super happy you were approved but I have to say it feels a little like the backers (or at least some as it appears there are people who have the app) that made this possible are getting dicked around.
Putting aside the earlier kerfuffle about the subscription fee, the app was approved more than three days ago and all I've received is excuses. This is not the first app I've supported but it is the first one that didn't provide a timely reward post-approval. I was invested in your success and wanted to crow about having gotten in on the ground floor but it feels to me that you're trying to make sure that every step of the way is covered in dog dirt.
Summing up: Get off your rump and send out the "gift" codes.
@Amy update #36 says 400mb is free. Unlimited if we pay the yearly subscription price. Which I think as backers should not be what it currently is.
Overall, I really like Tapose. Sadly though, it still feels like a product that's in Beta. Mine crashes just about every time that I use it. Also, I think it would be much better if you added a dedicated button to bring up the bottom tray. The swipe up gesture is very clunky and doesn't work most of the time. That said, I'm eagerly awaiting retina support and a more stable version!
Echoing @Eric, are backers suppose to be getting a code? I have not seen/heard anything to date.
Hey Tapose Devs,
I just wanted to leave some positive feedback and say: "Tapose freakin' rocks!" I and my family are blown away by the beauty, simplicity and multiple uses for Tapose and are so thrilled that you stuck with it's creation through all the ups-and-downs! And as far as the iTunes store outside-the-U.S.-download-difficulties (I've had a few friends outside the U.S. experiencing this issue, not necessarily with Tapose, but just in general): At the very least you guys were good enough to make it available to 'everyone.' I can never download outside-U.S.-apps from iTunes. Thank you again -- got to get back to learning about your app now. :)
seems this site needs a background on the approval issues you had with getting Tapose into the app store.
Does the app require a connection to be used or can you access journals offline? What amount of space/journals are free before you need to have a yearly subscription?
Is there a Contact Us on your website?
@Ben What about US backers that still have not received the code??
Anything... Bueller.... Bueller????
I'm really looking forward to using the app! I'm in Canada and have not received the code yet. Please do what you can to get the code to me. Thank you.
correction, I mean non-U.S. backers that codes do not work.
Any non-U.S. backers that still do not have codes, please reply to the iTunes email. It should email myself or Ricky and we will sort this out for you. Very sorry for the inconvenience.
Sad that I still have not received the gift code. Bummer.
Sorry forgot you will have to enter a US address. Use your favourite zip code 90210 (Beverly Hills) and add a 310 area code phone number.
And more importantly I forgot to say thank you for persisting with Tapose. It is taking a bit to figure out how to navigate (finally realized I need to use the slide bar on the left to really get around) but looking good!
The method works (at least if you are in Canada, but should work elsewhere too). I have done it before and just tried it again with a new address. It is VERY important that you follow the directions carefully. In the main itunes store window go to the very bottom right corner and you will see a circle with a flag. Click on it. Choose the US. You are now in the US itunes store. Find a free app (look at top free apps in bottom right window and pick one). You MUST enter via a free app to get the NONE payment option later. Click on one so that it is displayed. Click on the Free App button under its picture. In the window that opens click on Creade apple ID. Put in an e-mail address NOT associated with your normal itunes account. Make a password (one upper and one lower case, a number, 8 characters). Create the three verify questions, enter your birthdate. Go to next screen. Now you will see a NONE option next to the credit cards. Select it. Click next to create your ID. Verify via e-mail etc... Now log in if you aren't. Go to your e-mail account where you received the Tapose code. Open the e-mail and hit the Redeem link. Follow it until it finally opens in your US itunes store (you are still logged in). Redeem the code. Download begins. When done, go to bottom right-hand corner of itunes store. Click flag and return to your country's itunes store. Log in with your normal ID. Synch your devices. Tapose will be there. Hope this helps.
Never mind, i found it ;) Sorry and thank you very much!
I have not received my code code yet? Should i be worried?
Congrats on getting to your goal. Hope it all works well for you.
Thanks for the voucher code but will not work here in the UK. ( I think you know that by now ).
I have tried the work around but no go.
Can you do anything your end to get it working over here in blighty
Many thanks and good luck
Adrian Brewer UK
I really don't think the workaround is a viable solution. This app is available in my app store so the gift code should be valid. I've already paid 3 times the cost of the app as a backer. Please sort this out with Apple.
Your suggested workaround caused me to be locked out of my normal iTunes account and I have had a big problem get it back up and running again. I do not suggest others to try the workaround. Any suggestions.
I've tried the workaround mentioned in your email however Apple no longer offers the option to have 'None' as the payment type so there is no way for me (UK BASED) to download the app after waiting so long for it. I'm sure other people who aren't from the USA are going to have the same trouble.
Any ideas on other workarounds?
I purchased the app as well since the code did not work for me in Canada. Can I regift my code by sending it to a friend in the US?
Sorry to say! Not possible for me to find the app. Not possible to make an US iTunes acount from Norway without using a creditcard.
@Paul, that is very nice of you to say. Very sorry about the gift code debacle.
Hey. I've moved to Canada for work since sponsoring this project so my gift code did not work. However, the app was only $2.99 so I just bought it. I am still happy I sponsored the project, the final product looks spectacular!
Please check the Taposé twitter feed at www.twitter.com/taposeapp to get all of the latest updates. For those who want to know, they are currently gifting them and you will all get them within the next couple of hours. After all, they do have to gift 1274 of them!
I did not get that email announcement nor any other communication from Tapose and now the app is in the store and I have no way to get it yet. Somebody? Jeez, feel like I've been more then patient about this.
Congrats. It was a long haul but hopefully you will reap many benefits for you persistance. Good job.
@ Conrad Lopez: Did you read the email announcement? It was crisp and to the point. Here it is for further review:
Tapose has finally been approved. It will be in the appstore with the next 24 hours and we will send out gifted copies once it Tapose is officially in the appstore.
Now go back and read the part in the middle where it states that gifted copies will be sent out. This means that the Tapose team will email each of us backers a gift redemption code that we can use in the App Store to receive our copies.
Now that you are approved what is the process by which I will get my app?
@chronzz, Tapose is not a bust. We will get Tapose launched, and apps gifted to all backers how got the $10 reward. Very sorry for the extreme delay, but please remember that we were completed 4-5 months ago and have been waiting on Apple to approve. Looks like they have finally given the "ok" for Tapose UI, and are supposedly expediting the most recent review. For further updates, please see @Daniels message below and visit the website. Thanks!
Guys, there are more recent updates and information @ www.tapose.com. It might be approved by next week.
How can we get a refund since this is a bust?
Would be great to get an update. I would love to get the product.
Any updates guys? I'm really looking forward to using your product!
@Rob new post shows the calender and task items have been removed. This was just a simple link into the Apple API which apple wasn't keen on. This has been changed and the fix has been made.
@Rob, no loss of functionality minus the middle position of the Slide Bar currently. That's why the appeal was helpful. We will try to get the middle position of the Slide Bar back in a quick update if possible.
Great news on what now appears to be a success with Apple. However, a question, ... If there hasn't been any loss of functionality, how is it that it NOW gets thru Apple ?
Or IHAS there been some functions lost from that which you originally intended and reported to your backers ?
Is there any way we can contact Apple on behalf of Tapose? I don't want you guys getting in trouble for organizing anything (which would be reasonable on Apple's part, in my opinion), I'm just wondering if there is some particular email or web form to direct comments at? Or maybe a name or number to reference so it gets to the right person? I doubt a normal support message would do any good.
If Apple won't take it - make it work on Android!!!! Please!
JoeO, if it's the "Open in..." feature you're talking about, that's built right into iOS and used by thousands of apps. The full reason for the reject is given in the update if you click the "updates" tab above
Any ideas on what the basis for the rejection is?
Personally I suspected that Apple might reject it on the basis of it having 'Launch app' type functionality (Apple don't like replacement app launchers)....
:( I'm sorry to hear about this guys. Not your fault, of course.
The App has been rejected by Apple (according to the Facebook post made by Tapose)
No update on the appstore approval. We have contacted Apple to inquire about the status.
Why do you insist on continuing to so ignorant and difficult, Andreas??
I know, and knew, when Tapose submitted the App for approval, but what you are unwilling to acknowledge, accept, or are incapable of comprehending for some mystifying reason, is that, Tapose did in fact "reset" the time frame on December 15th, whether you like it or not, to the other 1,273 of us by saying that they will "update us WHEN they hear something from Apple". Guess what??? They still haven't heard anything yet because they have't updated us since Decmber 15th!! ((Actually, the 1,273 of us already have the app and we're playing a trick on you!!))
OR, maybe they did hear something, they have to resubmit, and don't want to tell us that. That's up to them, but you being impatiently obnoxious isn't going to improve the turnaround time!! Logic would hope you could comprehend that, but it seems that your impatience is overriding your ability to do so!!
SO.... ONE MORE TIME.... your childish impatience of, and I'm paraphrasing here, "I don't care if it's Christmas or not, tell me what's going on RIGHT NOW because I want to know!!" is overly obnoxious and extremely rude!!
And in case it still wasn't clear: a month in Apple's hands. A time frame that isn't reset by Tapose updates on this page.
Let me explain this slowly so perhaps you can keep up: the app was submitted on December 5th. Apple stops app submissions over Christmas, but even so, this is an unusual amount of time for an app to be in review unless something is wrong. Apple has a tendency to deny apps on the weirdest of reasons (e.g. a developer of a note app I use got an update denied because the app contained a web browser, in which case Apple demands 17+ age rating, although that actually isn't enforced by all reviewers. That's the sort of quick note I'm looking for, nothing else. Nothing rude about that.
If you're not suggesting to Tapose that they speed it up, then what could you possibly want from them?? The obvious, and only, answer is that you want another update??
Well then, you're the one who cannot count/read because Tapose's last update was on December 15, NOT the 5th!! Please click on updates and look for the video and then please take special note of the last sentence where they say "We will be updating you as soon as we hear anything". That sentence right there, it's not too tough to miss and it was followed by "Have a nice Day".
Like I said... you'll get it when you get it!! ((either the app OR an update))
P.S. "Christmas or no Christmas" was implying that you don't care whether or not that the biggest holiday of the year just passed because you want: an update from Tapose or your App from store. Whichever it was, that's just a plain rude way to ask for anything!!
@Eric Amend: I don't know what your problem is, but there was nothing obnoxious about my comment. First off, you can't count, as the update about the app being submitted to Apple was posted December 5th. Today is January 5th. Do the math. Second, I'm not suggesting that the Tapose guys can do anything to speed it up here, as they have submitted the app to Apple, which means it's in their hands now.
As for the iPen, my message to the project creators regarding the issue is dated November 23rd. I assumed they simply weren't aware of it and wanted to bring it to their attention. They completely ignored that message for over a month until a website called them out on it, forcing them to comment on the issue. To me, that just makes them bigger crooks than they were originally.
Actually, it's only been 18 days from the time of Tapose's last update until you posted your obnoxious comment, which is two and a half weeks here on Planet Earth, and isn't considered a month.... "Christmas or no Christmas". So hold your horses there lil' man, you'll get it when you get it!!
And don't be trolling here about the iPen, which I'm also backing, because they had already rectified the issue. Sorry if you didn't get the memo, I did.