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Hey I haven't received my wallets yet :(
Just another "creator" peddling very low quality, high margin products. Happy holidays to all.
I haven't received mine either :(
Did you all go out of business? Backer #27 and it's been about as quiet as a cemetery. Where's my wallet.
I haven't recieved my wallet... admittedly filled out my survey late... but I messaged to ask it it would be an issue and recieved no reply.... the comments on this board are not encouraging....
@Creator, bro your wallet is great but I'm having the same problems that Stanley and Joe faced. Which is the key part. Less then a few months of usage and it's almost torn...please get back to me.
Please refund if you can no longer deliver. Thank you.
Please provide tracking info on my order. Thank you!
Justin you are not the only one. I gave a bit of time for it to arrive, but I still haven't got it :(
Maybe Creator is dead or filed for bankruptcy. Some people have received their wallet and I, backed 27, have not.
Can someone please let me know what is going on!!!
Why do you refuse to answer me!!! I am backer #27 and I simply want to know why everyone else in the world has received their wallet except me.
Can I get my tracking number
Please response to my massage
If I wanted to buy additional products for gifts what would the charge be? I saw on your website they were $30.00 but wondered if previous backers got a deal on additional purchases. Thanks.
Last login Sep 19 2017
Dear Mr Creator. Please reply us anything about your wallet...
Anything... getting a bit ridiculous
Still no response to numerous contacts and posts as comments. Backer #27 still no update on shipping.
Hi Creator! I am still waiting your reply.
HI still have not received my wallets :(
Backer #27 here... still no update on shipping despite all units being shipped a month ago! I do not have my wallet and feel that may not be a bad thing since everyone on the site seems to have quality issues.
Have sent numerous emails with no answer
@Stanley noted! I'll contact you. :)
@Creator! I have same problem with Joe and david, and I have informed you on Aug 2. I am waiting for a new one from you. Please reply me asap.
@backers all the rewards has been shipped! If you have not received your reward, please drop us an email. :)
@joe @david please drop us an email so we can facilitate as exchange. :)
Thanks for all the feedback! We will look into how we can further improve on the Mark cardholder:)
The little key part of the wallet broke today. The stitches ripped making it a useless piece of horse leather. Maybe I expected too much for the key holder to last more than a month.
Still no update on my shipping, backer #27
I received my wallet and was initially quite happy with it. However, the leather key ring loop has already torn. I can still use it as a wallet of course, but having it on my key ring was a big selling point for me.
Reading the comments, I don't understand why the wallets are different than the pictures used to market in this campaign. It's a small change but it's a small item. Therefore, makes a huge difference.
I'm disappointed and wish I had waited to see feedback before purchasing, as I don't use it now. Bummer.
Backer #27... still have not received and have not received a confirmation the item has been sent. Please advise.
Been using mine for a while now.
1. Not happy with the square corners. WHERE was this announced??
2. The middle compartment for cash - the material frays and will eventually reach the thread seam.
Not happy overall - cannot recommend.
The wallet is great - has organized and let me easily carry my cards and bills. I am using a bit differently from the videos. I place my most used credit card on top of bills for the leather side. Easy to push one or the other out through the V. Other commonly used cards (3 cards) I place in the pocket on the other side.
Am wondering if a V could be engineered on that side as well for easy push-up of cards in the pocket.
Middle section I store cards and items not commonly used (3 cards). With regular wear, could see how it might tear the thread, but with nominal wear on the middle section I've had no issues with the thread or fabric. I think this middle section is key as it reduces the wallet width and let's one carry needed items not accessed every day.
I am facing the same issue with Scott. The stitching on the area where it holds the currency comes a bit loose. Making it hard to take out and put in currency into it.
Another point is that the other side to hold cards, the non-leather side, does not hold it's tightness as good as the leather side. It is a bit loose now already.
@creator I had dropped an email to modest mark and hope to be receiving a reply on my wallet issues. Thanks!
Sorry, I cut the loose thread. When you take the money out or put it in the stitching on the inside part caught the thread. Since it was getting longer I cut it before it un-stitched any further. I didn't think to take a picture.
@scott please send us some photos at email@example.com for reference. Thank you!
@jeff there no intention to "bait and switch". The cost of production was in fact higher because we switch to a better fabric for the primary material. Cost wise to manufacture, there's no difference.
Just a comment about using the wallet for a few days. I overall like it but notices some of the stitching coming loose in the area to hold currency when it is put in or taken out.
I don't know that the item I ended up with is worth my pledge amount + SH.
We too will learn from this. Bait and Switch isn't a smart business move if you plan to use KS again. I feel this move was simply to decrease production time and increase profit. There was already at least one produced, any issues encountered would have been realized then.
I'd be interested in this same design with ROUNDED corners and crazy horse leather on the other side too.
Backer #27, I have not yet received shipping notification or delivery. Please advise.
I wrote a private message to you a few days ago already and haven't received an answer yet. Probably you didn't get it, so I try here.
In my shipping details a few days ago I was informed about the shipping of 1 wallet. But I ordered and paid for the duo... I contacted you to clarify, but no luck.
Today I had to pick up my small package at the customs and had to open it in front of the customs people.
Unfortunately there was just 1 wallet inside even though the invoice stated it had to be 2.
What can we do now? The wallets should both have been presents for my friend and her husband who both turn 40 in a September...
Can you resend the missing wallet??
Mine has turned up and so far I think it's great, no issues with the square corners!! Only thing is I actually wish it didn't use blocking as I'd like to just be able to tap for payment without removing the card, but I can live with that!!
@Himanshu thank you for your feedback. We will learn from this and be sure to be more thorough with our communication :)
I was actually pretty excited for my Mark, but looking at the pictures of the square one, this is either going to be gifted or trashed. I'm disappointed this change wasn't communicated.
I believe what everyone is trying to say is that they are disappointed that this change was not mentioned or addressed anywhere until someone mentioned it AFTER receiving their Mark. Even if it isn't considered "deceptive marketing," it's still bad communication considering its a pretty obvious and big difference in design that should have been mentioned before someone commented about it.
@headphone junkie drop us a message via Kickstarter! ;)
@David in no way was there an intention in "deceptive marketing" as mentioned. We made the design change due the the integrity of the structure when we switched the fabric to a thicker and better one. :)
Got mine! I think it feels way bigger (too tall) in person =(. Also the corners are sharp not round like in the images on the campaign
The wallet looks good but I can't help put you under the gray area of deceptive marketing that many KS projects have done. I revisit the campaign videos & images. In each of them, it is clearly visible that wallet has rounded corners not square. The first images of wallets with square corners appeared in one of your updates. Now maybe I'm restating what many KS supporters have said but the facts are there. Failure to disclose design changes automatically puts in "Another KS liar" even if you don't state the wallet comes with rounded corners.
Hi Alphonso, not received mine yet, do you have tracking numbers at all?
Got mine today and going to take some time to see how it functions. It was a bit different than I expected and will take some time to get used to but I do like the size being more compact.
Noted in the rounded corners. We will definitely look at how we can make it rounded for the cardholders in future. :)