Frequently Asked Questions
The Pledge manager is an internet site that gives you the opportunity to manage your contribution since you can :
- choose the language of your game, either the French or the English version,
- tell us what the funds you have already sent are exactly for, (payment of shipping cost, additional contributions,...),
- confirm your shipping details (delivery address and phone number) and find out the shipping cost.
For the delivery we will only use the information you provided in your Pledge Manager, NOT the information from your Kickstarter account!Last updated:
Should this be the case, you will be charged an extra 10€ to cover the cost of extra manual handling, likely an additional shipping cost as well since the product will be shipped from our main hub and therefore you may not benefit from the same tariff conditions outside the dispatch period of the campaign.Last updated:
Without discussion, all pledges can be reimbursed up to 60 days before the games leave the factory.
But if reimbursement is requested any later than 15 days after this Kickstarter campaign has ended, a cost of 10% of the total price of goods ordered through this platform, will be withheld.
Between the end of the campaign and 15 days after the campaign has ended your contribution will be 100% reimbursed since Kickstarter will not have deposited the money to our account.
After this period of 15 days, reimbursement will be only 90% of your contribution, corresponding to the amount deposited by Kickstarter.Last updated:
No, Early Bird Vassili pledges are limited to one per backer.Last updated:
No, there are no plans to make versions in languages other than English or French.Last updated:
Yes, but you will NOT aid the other contributors in reaching stretch goals.Last updated:
Even though the fee is added directly on Kickstarter when you support the project, it is not settled until the validation of your contribution on the Pledge manager. We will only use the information you provided on your Pledge Manager, NOT the information from your Kickstarter account!Last updated:
The Pledge manager will be opened between 15 days and 1 month after the end of the campaign.Last updated:
Yes, the VASSILI reward will be available, but at a higher price than during the campaign.
Please note :
Late Pledge : You pay a bit more in case you ONLY want the VASSILI reward .
If however, you UPGRADE this Late Pledge Vassili to the all-in OKTIABRSKAÏA Pledge in the Pledge manager you can obtain that higher Reward at the very same price as during the kickstarter campaign.Last updated:
The given date is an ESTIMATE, there is NO guarantee whether delivery of the rewards will occur on this actual date.Last updated:
Will Heroes of Normandie/old exclusives/Shadows over Normandie be available through the pledge manager ?
We want to keep the campaign AND the pledge manager easy to understand and to use.
Nothing will be available as add-on except adding new pledge.
But, some old exclusives will be available on our webshop World during the KS campaign. We will publish an update as soon as we put them online. The quantities will be very limited because it is our remaining stock. When the stocks will be out, we will permit to Azao Games, a Belgian printer, to make print-on-demand products. It will be more expensive, but it is the only way to propose you all the products forever.Last updated:
Here is the different points:
- Rulebook improved with the Compendium texts (with a wording more improved than in the Compendium itself, but the same rules as in the Compendium)
- The rulebook will contain only the rules for the Heroes of Normandie - Compendium Edition core box, not for the expansions
- Same scenarios
- A step-by-step scenario added
- Same units
- New deck format: 50 cards and aternative bonuses (always compatible with the old ones)
You can play with one player who have the old deck version and the other one who have the new one.Last updated:
Yes, we will make a pack with both decks (German and American) for those who have already the first or second printing of the Heroes of Normandie core box.Last updated:
Heroes of Normandie- Compendium Edition: how will the aircraft and artillery cards be managed in this new version?
We removed them because we were not satisfied by the mechanisms. As in the US/GE/UK armoured division blister pack, we have already begun to use a new system with markers.
During the Order Phase, you can put an Order Token on the recruitment option. In Activation Phase, when the Order Token is activated, you can use one marker and apply the effects.Last updated:
YES, you can upgrade Early Bird Vassili to Oktiabrskaïa but NO, you do NOT keep the reduction benefit from the Early Bird.Last updated:
Please, perform the steps below:
- Click on the green button "Manage your Pledge"
- Click on "Change your pledge"
- Choose the new reward
- and validate the following screen :-)Last updated:
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