Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
I disputed the charge with my credit card company, got my money back that way.
Also, they said they would ship "anywhere in the world" because they were never planning on shipping anything. A refund should be provided. That is a lot of $ for nothing.
Also, it seems as though they would "ship anywhere in the world" because everyone was going to get nothing. A refund should be provided.
Matt Huber last logged in sept 2015. Has anyone gotten a refund or any contact? This was a massive scam. It appears to me the intention was never to create a product. They amount funded was 3x's the goal and still nothing. Something should be done.
anyone been able to get a refund?
Since you have not fulfilled our pledges, you must refund our money.
It looks like Matt logged into his account on June 10, 2015
If anyone is still interested in this product, check out the Hidrate me kickstarter. I met these folks a couple of months ago and talked with them a bit. I have a lot of faith they will succeed. They knew about this project and were working to avoid the same pitfalls. If you want in, you need to do it by July 13th.
Terrified to talk, Ronnie.....
where is harry franklin who was standing up for this theft who stole all of our money!
Well, Long time ago when I was telling everyone that this was a scam, everyone was bashing me and telling me I'm wrong.... Where are they now.....? Oh I know scared to talk because I was right!
Again sorry to everyone that had to go through this but anyone in the U.S Again I highly recommend for you to contact the attorney general office and file a complaint. Also, contact kickstarter over and over and over!
If this was a genuine error and simply a failed project, the creator would be around offering assurances, apologies, and promising to come up with a plan to help redeem themselves. The fact this hasn't happened to me shows this was a scam pure and simple.
This project makes me so bitter but in the end, I've backed 16 projects - of those, I've received my pledge/reward for 12 of them, money collected for 1 (Exploding Kittens card game) and reward delivery due in July, and 2 still active projects - ScreenStick & Pebble Time... I must not let the scamming antics of one creator put me off backing genuine ones.
With me being in the UK, class action lawsuit wouldn't really work. Chargebacks for UK cards typically only works within the first month or two - by the time we discovered Matt Huber was a big massive lying cheat, I reckon most UK backers were well outside that window. Police wont do a thing given circumstance despite it being theft... So really, us UK folk are fresh out of luck.
I wish the American backers success in trying to get action taken against this guy.
I have to admit this is the first kick starts campaign I feel like I was cheated of my money.....I understand this is a site to help those with start up projects to bring their creation to the public and not a shopping site like Amazon BUT we haven't heard anything about this project in forever.....with no updates I can't help but feel like everyone else...I would love to somehow get my money back.
Totally agree which is why I recommended everyone do the following of what I did
Unfortunately not Andrew, and it appears that nobody ever will.
Matt Huber has done one or all of the following:
- Set up this kickstarter with the sole intent to scam money. Product was never real.
- Failed to estimate the time and cost to make this, and came up significantly short
- After the campaign decided that he could no longer be bothered, and ran with our $35k
- He's a liar
- He's a cheat
- He's a scammer
- He's a conman
Take your pick...
Has anyone received anything from this campaign yet?
You can contact the STATE OF IDAHO Office of the Attorney General - by 1-800-432-3545 or if you are local and/or don't mind calling long distance phone number is 208-334-2424
Ryan - only thing I can recommend at this point is for you to contact the attorney general, kickstarter, and see if your credit card company will help you. He hasn't responded in like forever
I want my money back
I would also recommend everyone reporting and commenting about this project on http://kickscammed.com search for smart
I really wish kickstarter would do something about this AHOLE THEFT!
oh snap... let me check if i have that.. I think after i filled out the form online it just gave me a confirmation number.
Hi Ronald, would it be possible to post the text you posted on the form? That way we can all file the same complaint. I'm in
Godmissy - no class action lawsuits but Matt and his companies have not responded to the letter that the attorney generals office of Idaho sent him so my complaint is on his public records and I've been submitted complains to KS every week. I would be happy to join a class action lawsuit
I'm a little out of the loop, because like a legal abiding citizen, I've been working hard for my money. Are there any class action law suits against Kickstarter or this guy that have been initiated?
I don't live in the US.
I can't do anything about this From Japan.
The very frustrating.
Hey Fellow backers - Those wish to exploit this scam and guy who IMVHO ( In MY Virtual Honest Opinion) STOLE my/our money and will never heard or see from him again
please comment on website where projects are reported as scams etc...
Already filed a complaint with kickstarter and going to look into filing a complaint at the AG office. Tnx for the help Ronald!
I also just filled another complaint with Kickstarter and will forever do so until they change something or do something when the backers do not hold up their end of the agreement they signed with kickstarter. So, I would also recommend folding a complaint and reporting this project ASAP
I'm not 100% sure/positive, but regardless of where you live. This guy or this Matt Huber states he's in Idaho... If i were international I would do the same thing I did. Which is file a complaint with the Attorney General.. The more complaints they get, it's possible they will take legal action... I highly doubt it, because Matt Huber has not responded to TWO letter sent to him by the Attorney Generals office. I'm waiting to hear back from the Attorney Generals office regarding the next step.
The form is here http://www.ag.idaho.gov/consumerProtection/forms/ConsumerComplaintForm.pdf
lease download the form to your computer, then complete, print and sign it. You should also save a copy of your complaint for your records. Send one signed copy to us with copies of the supporting documentation. Keep the other copy with the original supporting documents for your own files. Do not attempt to e‑mail this form. We will not receive it.
Mail the completed, signed, and dated complaint form with any supporting documentation to:
Office of the Attorney General
Consumer Protection Division
954 W. Jefferson, 2nd Floor
P.O. Box 83720
Boise, ID 83720-0010
So how can international backers support your initiative of taking legal steps Ronald?
To be honest I'll never pledge for any project relating to a smart water bottle. I know that might sound a bit mean but this is why we or kickstarter needs to do something!!
Well, ladies and gents, here's a project like the one we had pledged for. Only. This one looks like it's gonna be a reality.
I feel it's only right that we stay on too of this as he agreed to terms of agreement just like we did and he is not conforming to those terms he agreed to. So, if we all come together file a complaint with the AG I will then call and speak to a lawyer to see if we can do a class action lawsuit
I saw the photos of the updated Facebook.
Matt has been to fool us.
thanks for keeping on this . I see he recently changed his facebook photo ....
Matthew I understand and just as the comment below you it's the principle I have a few projects that I've backed that are wayyyy past the due date but they are keeping us informed and giving accurate details and images of the old molding and the new design this guy had taken advantage of us and kickstarter. But I would encourage everyone to file a compliant with the attorney's general office
Ronald, You know that I was probably one of the biggest people coming out and trying to give Matt the Benefit of the doubt but even I am just kinda shaking my head on this one. I know none of this was guaranteed but I am on board with the AG letter.
People have projects that fail that's life. But this dude is a total DB! We should pitch in and send someone up there to ask him where everyone's money is now that we have his address. Like many of you it's not the money it's the principle of the way he has handle this situation. A+ for your resolve Ronald he probably assumed we all would go away by now.
Good effort Ronald - I'll do the same tonight!
Ok strange enough - I just got a letter from the STATE OF IDAHO - Office of the Attorney General - Lawrence G. Wasden
7519 E Locust Ln
Nampa, ID 83687
RE: COMPLAINT OF RONALD MCGINNIS-BUSINESS ID:156786, LOG ID 216473
Dear Mr. Huber,
This letter is the second attempt by the attorney General's Office to obtain a response from you regarding the enclosed complaint.
We are attpting to address the consumer's complain informally through our voluntary dispute resolution process. Our office has not made a determination as to the validity of the complaint, and we do not wish to do so without the benefit of your response.
Unless we receive your written responses within two week of your receipt of this letter, our file will note that you refused to respond. This is a public office and our files are open records under Idaho Law. Consequently, any person requesting information about you or your business may receive a copy of the complaint, as well as our file noting your failure to respond.
CONSUMER PROTETION DIVISION
P.O BOX 83720, BOISE, IDAHO 83720-0010
LOCATED AT 954 W. JEFFERSON, 2ND FLOOR
So far the only signed and stamped with their state stamp was that they have sent Matt a letter informing him that he has a certain number if days to contact their office and or me which he hasn't I'll need to get the letter and type word for word for what it says.....
It's pretty awesome and if i got a letter like this I would be scared
Google attorney general file a complaint for for state of Idaho I'll get the paper and comment the address and any information there is . So far he had 21 days to respond to me and hasn't and if he doesn't then something will happen but the more backers who file a complaint that's more ammo for us. ;).
Yes, I'm Spanish someone can tell me about the process with the Attorney General?
Anything international backers could do to help with this procedure in Idaho ?
Hey Ronald. Hear anything back from the State of Idaho yet?