Pledge Manager Now Available
Hey there Reavers of Midgard backers!
BackerKit surveys are now going out, so please keep a close eye on your inbox for the pledge manager for Reavers of Midgard.
For those new to pledge managers, this is where you'll provide us with your delivery address and select any add-ons you'd like to have, including some of our past releases. It's also the place where $1 backers can upgrade their pledge.
How to Upgrade Your Pledge
When you're opening your survey as a donation level backer, you'll see an option on the screen that appears below the "Get Started" button to upgrade your pledge level.
From there, you'll be able to upgrade to a full pledge.
For those concerned about finances, any additional funds added in pledge manager are not charged until we lock down the pledge manager, which we don't anticipate being before February and likely March.
Important Pledge Manager FAQ
A few points on using BackerKit that we've seen cause confusion in the past.
1) Why should I fill this out right now?
Filling out the pledge manager allows us to know where to send your game. We do not have your address at all without it being confirmed in BackerKit. This can cause all kinds of hiccups with backers getting their orders. If you're an international backer, not filling out your survey by the deadline could result in increased shipping or customs fees or the outright cancellation of your order.
Don't be that person who wonders where their games is when everyone else has it because you didn't fill out the pledge manager.
2) When is the deadline to fill out the survey?
We haven't set one just yet as we try and time this with production timelines a little more closely. It will not be any sooner than February 2019 and we will give you some amount of notice ahead of this actually happening.
3) When will my add-on games ship?
They will ship when your actual pledge ships, with your actual pledge.
4) I backed the Portuguese/French/Spanish edition of Reavers of Midgard. Why can't I add on Champions of Midgard?
Fulfillment on these titles will, for the most part, be handled by those local publishers themselves. As mentioned during the campaign, the only add-on for these titles is the Reavers of Midgard playmat (which will only be sold in English at this time).
5) Why does some of the international shipping on add-on games like City of Gears or Deception: Murder in Hong Kong appear to be insane?
There are other games on this campaign that are US only because they will be shipping directly from our warehouse here in St. Louis. In addition, many of these titles are ones we aren't allowed to sell internationally as we have licensed them ourselves. Unfortunately, it is very difficult in BackerKit to not display these games at all to international backers.
6) I checked my email really well and didn't see the email from BackerKit. What do I do?
If by Saturday, you haven't been able to find your BackerKit email for the pledge manager, please send us a message here on Kickstarter so we can shoot you your link directly.
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That's all for now. We're happy to answer any questions as they come up.
All the best,