Cost: While we would love to offer free shipping, there really is no such thing. Shipping is really expensive and we have tried to come up with pricing that accurately reflects our cost to get the game into your hands without creating a logistical nightmare on our side. We expect that we'll have to come out of pocket a bit based on what we are charging and we are ok with that.
Tracking: We will also be using non-trackable shipments in some cases in order to save on cost as tracking can add 30-50% or more in some cases. So please understand if we do not have tracking with your package we did so knowingly. Rest assured, that we will get you your game and any risk associated with not being trackable is on us.
While we would love to get everyone their games at the same time, it is just not possible. There is a high likelihood that some areas of the world will get their games before others. Our commitment is to get the games ready and printed as fast as possible (we've already done a ton of the prep work). At the factory we will break out the shipments to each fulfillment company with instructions to them that they should begin shipping as soon as possible upon receipt. In addition, because we have complete control over the U.S. shipments, we will not release the game to retail stores until at least two weeks after the last U.S. shipment has gone out. If you live in the U.S., you will not see the game on Amazon before you have it.
Lastly, we will be using fulfillment companies in different parts of the world and while we have done our best to ensure we pick good ones, ultimately, once the games get into their warehouses there is little control we have at that point. Please bear this in mind when you back as this means that you could be in a situation where your games are arriving weeks or even months later than other areas. We do not expect this to happen, however, we have learned from past experiences, that despite best efforts, it can happen. So while we would love for your to back our campaign, we do want to be clear about this possibility, however unlikely. If this is something you cannot live with, we would prefer that you pick the game up later as the last thing we want are disappointed customers over a situation we have almost no control over. That being said, we have always done our best to bend over backwards for our customers and if for some reason there are any issues with damages, missing components or missing shipments we will make it right. It just might require some time and patience.
Why back this campaign?
While we have had some great success recently, we are still a relatively small company and we just do not have the funds needed to fund every project we do without some help. Yes, you can wait for this to be available at your favorite online retailer, but we will be including some exclusives that you will not get otherwise and at a price about 20% lower than the MSRP of $29.99. Plus, if you live in the U.S the game will be in your hands long before someone can get it from an online retailer. If you live outside the U.S, we will do our best to get it into your hands first. Finally, we're really nice people - just ask our mothers.
Risks and challenges
As a publisher that has brought 12 games to market thus far, we feel confident in our ability to get this done. The gameplay for this game is 99% complete. The art and graphics are well underway. We are confident that we will hit our release goals with no problems, shipping delays or Acts of God notwithstanding. In addition we will not release this game to standard retail until all U.S backers orders have been shipped. Our intention is to have it in our backers hands 2-4 weeks before someone can buy it on Amazon.Learn about accountability on Kickstarter
- (27 days)