US/Canada Fulfillment Update #1
Hey there Bushido backers,
Just a quick update for US/Canada backers.
US/Canada Progress Report
The picture above is one small sliver of the orders we got out the door. FedEx just came by to make their pickup for the day and the tally for day one is 108 packages out of 330 made it out the door. We're continuing to pack more orders, which will go out with whatever we can get done tomorrow. Our goal is to have all of them out the door by Friday.
To give you a behind-the-scenes look, we ordered the list to get the most we possibly can out as quickly as we can. That's led to this list
1) All US orders are going out ahead of Canadian orders. This is because arranging US shipping and getting the labels printed is a lot faster.
2) We're shipping small to large. The vast majority of orders (>200) are 1x Base Game + 1x Expansion. We also had 27 orders with just the base game. Those orders are the ones that have headed out right now.
3) Orders with add-ons are going last because this small handful of packages is the most complicated to pack.
All of the US orders are being sent FedEx SmartPost, which can take anywhere from a couple of days to a couple of weeks. The Canadian ones are being sent via FedEx International Mail Service, which tends to be two to five weeks... although it's possible the postal strike may have gummed that system up somewhat.
Because these have all been sent from our warehouse via ShipStation, I don't think anyone's been sent tracking info as that typically only happens automatically with direct web orders. We're working on compiling a list so we can get the folks their proper tracking info (this backfired a bit during our last fulfillment). In the meantime, hang tight while we scramble to get as many of these out the door as possible.
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That's it for now!
Alex - Grey Fox Games