Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Simon, they have issued $20 Steam wallet coupon as a compensation to every backer so we could purchase Doom 3 BFG. But after Facebook purchased Oculus they *removed* Steam code from the developer's account. I'm in mailing conversation with Oculus' support since December 2016 - they still not gave me stolen coupon back. Isn't it a robbery?
Years later and I have yet to receive my Doom 3 Game.
@Erhan, I've asked Oculus' support literally the same question 5 months ago: how a small startup managed to ship the boxes with DK1 to all countries and 100 billions+ corporation Facebook failed to do this? Know what I got in response? A canned BS reply "please wait. We'll inform you when we'll be ready".
And now when Palmer left Oculus/Facebook we have nobody to appellate to.
Please make this to Reddit somebody.
Dear Oculus Founders,
At least give us ( we being the ones living outside of that 20 countries) an update on our gifts. I honestly don't understand how we were able to receive our kits in almost all countries for the campaign but not the gifts? Some comment would be appreciated.
So, are we Officially Dumped?
Oculus' founder Palmer Luckey left Facebook. And I'm not surprised, given such a shitty attitude to backers and customers I can imagine what's boiling inside the Facebook.
Well, a year is passed and still no shipping of Kickstarter Edition to all the backers living outside of the 20 select countries. A 100+ billion company Facebook failed to do the thing which a small early Oculus team managed to do - ship darn boxes. So, are we Officially Dumped?
I recommend to everybody who has CV1 and Alienware X51 update the firmware on the graphics drivers and the occulus rift.set every thing up and make sure to get a mini display port to hdmi adaptor. I have my computer hooked up through with hdmi 2.0 to the tv and mini display to hdmi for the rift CV1. It works perefect. Figured this might help someone.
You guys at occulus are the best thank you for the occulus cv1. I absolutely love this headset. Thank you for really going the extra mile with kickstarter. It was very nice to get the complete product. This was the best kickstarter campaign I have ever backed really looking forward to the future with the motion controller and extra sensors. I can't wait until you release a wireless self contained headset. Good job guys this headset is absolutely amazing thank you again for taking care of us kickstarter backers we really appreciate it. Jared Becker
@charles: a bit late, but the 0.5.0.1 sdk does include a "driver" (ovrd) for the CK2. You might run into some issues sooner or later, that have never been resolved, but it does work.
Unfortunately, there's no source for that one. I tried adding the CV1 to it, so I could make some use out of it, but no success so far - which I can live with, because I'm done with this company anyway. Peace.
The update was that we don't have a place in line, and they didn't bother telling us this before orders started.
Do we have an update on our place in line for touch?
Facebook login adds real-name policy, auto-updated friends list to Oculus
Dudes, still waiting on my Oculus. Would love an update?
Well, I've got my useless bricks from Oculus.
A DK1 that I haven't been able to use in a few years because the Linux software broke and updates dried up.
A DK2 that I can't use because the only Linux driver builds don't support it.
A CK1 that I can't use because there's no driver.
I'm profoundly disappointed and angry. The campaign made clear promises for Linux support, and rather than advancing it, they've been retracted.
Hell, I don't think I even got the copy of Doom 3 BFG my tier allegedly included.
Hope Oculus team, don't forget the originals bakers who dont have the luck to live in the first 20 countries.
Live in Argentina, so i'm waiting.
Got it! Really nice packaging, and design!
Unfortunately, I couldn't get it to work because of the need for special drivers and supported cards. Lost 3 hours because the thing silently crashes instead of reporting an incompatible configuration (nVidia Optimus).
Reveived here too, they are awesome! Thanks again oculus!
Received it at UK address used instead of CR one - so because of the address update I was probably among the latest ones - except of course the "non-shippable" countries
Just received it. :D
I've now got a shipping notification and a tracking number. ETA for UK is by end of day 20th May.
Not long now... :)
Got an email yesterday saying it will ship shortly. Didnt get the tracking number yet, but it seems to be on its way :D Denmark here. Thanks Oculus!
Mine is actually shipping now! I have an actual tracking number. Thanks Oculus!
Another your Rift is on it's way e-mail here. So no shipping notification yet, but they are promising this week for that.
Just go my order processed email this morning (Australia). Finally some movement!
Processing mail received a couple of hours ago. :) It'll be interesting to see if there are any more unexpected hold-ups in the process, it's not been the smoothest so far.
Australia backer, just got an "Order Processed" email. Woohoo!!
Well, they haven't met the middle of May (the latest of their own self-imposed deadlines) here. No Rift, no email, no further information on what is happening.
Yea, I heard back from support stating Rifts are going through customs. EU backer btw.
Well, I told you they get all the rifts out there. Just received "Your Rift is on its way" email. :) Thanks Oculus!
I'm never too sure of anything with Oculus -- they've changed their stories multiple times. They could decide tomorrow that any Kickstarter people who haven't received their Rifts yet miss out and we'd have no recourse, given that it was a gift in the first place.
I wouldn't worry about not receiving it at all. I'm sure they are working on getting all the Kickstarter RIFTs out there. It just might take longer than expected.
i was so thrilled to learn that i would be getting a latest model RIFT for being one of the original backers -- now im feeling disappointment that nothing has arrived :( do i have to buy it to receive it ? (in Australia here.)
(no change, still Pre-order status)
I don't mind not receiving CV "first" but not receiving it at least the last quite sucks.
I hope they at least send a message that the delivery is "over" so that I can get it out of mind.
Backer from Austria here, still no update either. I hope they can keep their word on shipping it until mid May, but since this is already in a few days I kinda doubt it. :(
Hey Oculus ...
It's the 10th of May - you stated on reddit that "We’re on track to ship out the vast majority of the remaining Kickstarter Rifts at the end of April with a small number shipping in the first couple weeks in May".
So i understand there is still 4 days to meet this commitment, but according to the Google spreadsheet NO ONE in Australia has even been updated on the status of their Kickstarter order yet, let alone receive it. Can you provide us with an update please as there seems to be some issue here.
Got order update. Has been processed. 'Shipping confirmation email with tracking soon.'
Received my Rift in Vancouver today!
Thing is being in the dark isn't okay... Them changing their mind on shipping Kickstarter rifts first is a decision they can choose to make. Not the best decision from a PR standpoint but one that is within their rights and ability to make.
But not sending out a single email to kickstarter backers for two months is damn poor, it doesn't take much effort to type something up just to let people know that they are remembered.
Also, I would have bought a rift (and had the money set aside) if they hadn't done the free rift promotion. So while I am grateful I am really put off by this being the third time in a row that they have done this.
I was quite vocal in my disdain of the people whining during launch week and stand behind my statements (the people complaining about not getting a rift day one had no idea that it would turn out this bad and there was no evidence that it would)
Not even that angry, just super disappointed. Actually a fair bit frustrated that they don't believe the kick starters are worth a simple mass email saying "we remember you exist"
Two bloody months.
It is amusing, been a part of kickstarters that have been delayed, have had slow communications and have put over $1k into them and never gotten as irritated as I have with this. The lack of respect is a problem both within the fanbase and from oculus themselves :(
Dear Oculus team. Heard the rifts will be shipping to your backers in May. Many of us will be away because of the summer holidays. Personally I will be on vacation for 3 weeks. It would be disastrous and I would be disappointed if my Rift was delivered and returned.
I will have to try and arrange an alternative address in the meantime.
Agreed...getting a CV1 is completely unexpected and while the delays and communication aren't great I'm still getting a free Rift at the end of the day. But as per the Reddit post below things should start moving soon, I received my "Your order has been processed and your Rift is almost on its way!" mail last night.
While I'd like to know when my CV1 is coming I can't justify being upset about being in the dark. It's a free Rift that I wasn't expecting, buying it would have cost me over $1000AUD. I'm surprised they're not shipping to all the paying customers first, then to us.
I just don't understand this "TOP SECRET" approach dating back to this kickstarter origin. Why could not they said that the rule is "order according to the time of survey completion" right at the beginning? (and release it through the kickstarter channels)
It would save them a lot of support staff forces and our nerves. Is it run by some sadist?
Let's wait for the update of the shipping to Argentina :)
@Ali: Thanks so much for posting this, dude. Finally we have some information. Although I think they could have updated the Kickstarter page with this instead of posting it on reddit, but whatever. I'm just glad we now know when to expect our Rifts.
"Hello Oculus Rift Kickstarter Backers!
We are making progress on getting your free Kickstarter Oculus Rifts out to you. We’re on track to ship out the vast majority of the remaining Kickstarter Rifts at the end of April with a small number shipping in the first couple weeks in May. Please note that we’re shipping these specific Rifts in the order, by region, in which the Kickstarter surveys were completed.
Thank you so much for your patience."
Look like oculus abandoned us