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We wouldn’t dream of making our final album with anyone BUT our fans. Come on y'all, BE A PART OF TLC HISTORY!
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4,201 backers pledged $430,255 to help bring this project to life.

TLC Album and Product Update

Posted by TLC (Creator)
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Hey everybody!

The record comes out this Friday! We're shipping CDs tomorrow and Vinyls later this week, so if you purchased music then keep an eye out for your tracking number from the email address orders@Bandwear.com. And, if you purchased the digital download, then be on the lookout at Midnight EST on Friday for an email from info@cashmusic.com containing the album, and then a second email a little later with a special gift for the fans that backed our Kickstarter.

We now have a customer service team to help you. If you have any problems with your order, you can reach out to Emma at kickstartertlc@gmail.com.

We love you all. Thank you for your patience, we can't wait for you to hear the record!

LittlestWinslow, Nori Nakaya, and 105 more people like this update.

Comments

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    1. Coco on

      Hey there, I have not received my signed vinyl yet. Nor did I get a tracking number for the shipment. Can you please look into it ASAP?

      Thank you.

    2. Missing avatar

      Sean Zavoda on

      still waiting on my $100 signed vinyl order to ship - has anyone else received shipping confirmation from info@cashmusic.com???

      Same record could have been bought for $15 on amazon and received in-hand by now. This is not the right way to treat the kickstarter supporters! Terrible overall experience TLC :(

      Would love a refund if that were an option. Thanks, Sean

    3. Missing avatar

      Steve Bluck on

      Where's the rewards at? 2 years after the estimated delivery date and I've received nothing but a link to an MP3 version of the album. I'm never backing any "well known" people on Kickstarter again, cos all they do is take us for mugs and keep our money. $430,000 raised and you can't even make things right. Shameful ish.

    4. Missing avatar

      Steve Bluck on

      Where's the rewards at? 2 years after the estimated delivery date and I've received nothing but a link to an MP3 version of the album. I'm never backing any "well known" people on Kickstarter again, cos all they do is take us for mugs and keep our money. $430,000 raised and you can't even make things right. Shameful ish.

    5. matt yoder on

      Here it is September 2017 (two years after the expected delivery) and no sign of anything being shipped out yet.

    6. Ricky on

      I still have not received my digital album download..I have emailed..tweeted etc..and no response.

    7. Missing avatar

      DG on

      It is now the end of July and I received literally nothing from this campaign. No digital album, no physical album, and no reply to my emails. Please let me know what I need to do, because this is all very disheartening :(.

    8. TLC Creator on

      @Hoko Kataoka Greatest Hits LPs have not been shipped yet, but you will receive tracking info as soon as they do!

    9. Missing avatar

      Hoko Kataoka on

      Hello TLC team. I also have not received shipping information for my reward, with is the "TLC HITS ON VINYL WITH KICKSTARTER-EXCLUSIVE ARTWORK (SIGNED!!)" package. Can you please check on the status of that for me?

    10. Coco on

      @TLC, sounds good. Thank you for letting me know :)

    11. TLC Creator on

      Hi @Coco. Unfortunately LPs have not been shipped yet, but you will receive tracking info as soon as they do!

    12. Coco on

      Hello @TLC, I also have not received shipping information for my reward, with is the "Signed Vinyl Baby" package. Can you please check on the status of that for me?

      Thank you,
      -Coco-

    13. TLC Creator on

      @Jessica What package are you signed up for? We can check the status of your shipment for you.

    14. Missing avatar

      Jessica on

      I have not received a tracking number or my shipment

    15. TLC Creator on

      @DG Hey! We're working hard to respond to everyones requests on the kickstartertlc@gmail.com account. Are you having trouble downloading the digital album?

    16. Missing avatar

      DG on

      @Coco I have emailed that address and have not gotten any response at all. It's been days. I also messaged here on Kickstarter. I'm not getting any responses. Is there another email I should try?

    17. Coco on

      For anyone having problems with their download links, I recommend responding to the kickstartertlc@gmail.com email address. They sent me an updated link with a pass code (that worked) within 24 hours.

      Thank you!

    18. Patrick Short on

      A friend sent me this link which works with the international DHL codes http://webtrack.dhlglobalmail.com :) :)

    19. Patrick Short on

      I've not heard back from kickstartertlc@gmail.com my DHL tracking number isn't working - have tried it on USPS site too, but no luck.

      Digital copy sounds great �looking forward to getting the CD copy!

    20. Coco on

      Help! I was able to download the Bonus Remakes, but when I click on the link for the new album, I get this error message: "Sorry, but this unique code/link has already been used or is invalid". Can you please resend me a functioning link?

      Thank you,
      -coco-

    21. Missing avatar

      summergirls99 on

      Hey, Heather!
      Did you get an email with a DHL tracking number? Just to make sure, check your spam folder. Copy the number into the USPS tracking, and it should come up. It worked for me, anyway.

    22. Missing avatar

      Michael Bishop on

      Emma,
      The CD finally arrived today. Although it's frustrating that it arrived after the release. I'm happy to finally have it. I hope it was worth the wait .... and aggravation.

      Thank you for your help.

    23. Missing avatar

      Heather on

      I haven't received a tracking number yet and I'm not sure if I was supposed to by now?

    24. Missing avatar

      summergirls99 on

      My name isn't on the list either, DG. I wonder if this was an oversight, but either way, maybe they'll correct it in future releases.

    25. Missing avatar

      Roger Forte on

      Hi, I got the email and tried to download the bonus track but it gave me an error. Please advise.

    26. Missing avatar

      DG on

      Please help! I've emailed the address given and have not gotten a reply. The name I requested in not on the list and I have heard nothing about a few of my rewards. This has me more than a little concerned to say the least. Will someone please get back to me asap? :(

    27. Missing avatar

      ronny bateman on

      My digital copy won't download and says my code has been used/invalid. I did try to download them but my computer had no memory at the time. Now i have the memory but unable to get the download.

    28. Tracy Lynne Smith on

      Love every bit of the album and all of the nods to Lisa throughout. A wonderful piece of work ladies and I am proud to have been a very small part. Question, should my name be one of the many listed on the album jacket? I can not find it anywhere. I truly hope that you guys tour this album as headliners so that I may fill my bucket list moment of seeing TLC in concert. TLC Fuh-ev-ah!

    29. Ericka J Iverson on

      Any way we can get cds at this point? I got the digital but now I'd like the cd a friend!

    30. Missing avatar

      summergirls99 on

      Tracking number on the USPS site does work! It's supposed to arrive today.

    31. Missing avatar

      Freddy A Flores on

      Type your tracking numbers on the USPS site. It will work there.

    32. Missing avatar

      summergirls99 on

      I didn't see my name in the digital download, and my tracking number isn't working.

    33. Russell Ventimeglia
      Superbacker
      on

      My tracking number still isn't working, and no CD yet :(

    34. Patrick Walker on

      Congrats! For those eager to listen, it appears to be on Spotify already...

    35. Missing avatar

      Michael Bishop on

      @TLCcreator thanks for the update. With a common name like mine, it looks like I made an unfortunate decision. (Lucky for other Michael's though).

      The CD though, never arrived.

    36. Missing avatar

      Rathy Yan on

      I haven't received an email for any tracking number yet. I'm a little disappointed that the people who actually backed up this entire campaign receive their pledge prizes after the public release date.

    37. Missing avatar

      Markus Traub on

      CONGRATULATIONS TLC!!! So happy you made it! In Lisa's spirit never gave up! I'm sure she watches you and is sooooo proud!

    38. Josh on

      I've noticed that a lot of big projects I backed on here took about two years longer than planned, but have been worth the wait. This album is no exception. I love it, every song!

    39. Missing avatar

      DG on

      Congratulations TLC! I'm so happy for you and so excited for this album.

    40. Missing avatar

      DG on

      Congratulations TLC! I'm so happy for you and so excited for this album.

    41. Crystal Monroe on

      I still have an invalid tracking number for the signed CD.

    42. TLC Creator on

      @Michael Bishop Hey Michael! Your name is in there on page 18 in the second column. In your survey response you requested that your name be listed as "Michael"

    43. Missing avatar

      Michael Bishop on

      I've now sent 3 emails to Kickstartertlc@gmail.com - ignored

      The tracking number is still listed as invalid.

      I saw the Facebook post - my name was not listed on the album of backers, but my money was taken.

      This has been a frustrating experience simply trying to help a group I loved.

      I don't ask for much, just the courtesy of a response to my email with a valid tracking number for the CD.

    44. Matt Hamilton on

      TLC HITS ON VINYL WITH KICKSTARTER-EXCLUSIVE ARTWORK (SIGNED!!) ???

      WHEN IS THIS BEING SHIPPED? :)

    45. Missing avatar

      Michael Bishop on

      The tracking number is still not working unfortunately

    46. Mostskillz on

      How are we receiving the digital albums? Please don't tell me those will take longer than physical CDs!

    47. TLC Creator on

      We've been seeing a lot of messages that the numbers are beginning to work! If you are still having issues by the end of the day please let us know.

    48. TLC Creator on

      Hi everyone! A lot of you have had questions about your tracking numbers. The company that we used to ship CDs sent out tracking numbers before DHL had started tracking. So just give it a couple hours and it should work!

    49. Patrick Short on

      Looking forward to having a listen � My tracking also says not found, I guess it still in the processing stage

    50. Terri L Clay on

      Enter in your tracking numbers on the USPS website.