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PulseBand A6, the ultimate smart band for an affordable price. Healthy Living Now, One Pulse At A Time.
Missed our Kickstarter campaign? Head over to Pre-Order Page to get yours! Thanks to all of our Kickstarter backers for making it happen!
PulseBand A6, the ultimate smart band for an affordable price. Healthy Living Now, One Pulse At A Time. Missed our Kickstarter campaign? Head over to Pre-Order Page to get yours! Thanks to all of our Kickstarter backers for making it happen!
2,075 backers pledged $147,800 to help bring this project to life.
Andy Scott and Kimberly O like this update.

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    1. Miguel Costa on

      I still haven't been able to measure heart rate. the band is fully charged, I have tried changing to "sport mode" and use my finger - nothing. Sometimes, I get a "error 08" on the display. Any solution?

    2. Miguel Costa on

      I still haven't been able to measure heart rate. the band is fully charged, I have tried changing to "sport mode" and use my finger - nothing. Sometimes, I get a "error 08" on the display. Any solution?

    3. Missing avatar

      Kevin on

      Hi
      Mine still says "error:08" and I have updated to the latest firmware and have fully recharge the battery before using the heart monitor function. This is really bad. Is there a solution to this? If not I would like to get a refund for this product.

    4. Juan Alarcon on

      hi,
      I read " 05/30 Update for HeartRateError Solution"
      I did everything you tell us, but still getting "Error:08" when I try to use HR monitor.
      What I can do?
      I update the firmware 1.3 at the first use.
      my pulseband never made the automatic HR update.
      please help... :( its bad? you can fix the problem?

    5. Juan Alarcon on

      still getting "Error:08" when I try to use heart rate monitor too.

    6. Missing avatar

      Andy Scott on

      morning from the ROC
      i plan to setup my A6 this weekend; given teh updates that have happened is there a special process is should follow as i start to do this?

    7. Nick Czubin on

      Still haven't received my band

    8. Missing avatar

      Max on

      Hi,

      I ordered 2 bands. 1 works as expected. But the other one has issues. The clock feature doesn't work very well. It repeatedly jumps to another random time. How do I resolve this? Thanks.

    9. Richard Alexandre Bourque on

      logging a formal complaint with kick-starter, since you have bo clue what customer service is !

    10. Richard Alexandre Bourque on

      pure BS, sent me the wrong colour band, never replied to emails, did firmware upgrade and band is now useless, sent 6 comms on getting help or refund, still to response !

      Worse experience on Kickstarter in years ! and I am being respectful !

    11. Missing avatar

      Inter66 on

      I have still never received my band. Please either send the band or refund my money. Thank you.

    12. Brandy Grote on

      I stopped using this after a day, and the battery died. I have recharged it, and now:
      The date is in ..Korean? Japanese? I can't change it back to English, the "setting" for it gives 3 options on one line and no way to select JUST English.
      Alarm: There is no way to make it stop buzzing or vibrating, I just have to let it go til it stops, which is VERY annoying.
      Heart Rate MONITOR? There IS NONE! I can get what my heart rate is RIGHT NOW, but I can't get a list or showing of my heart rate throughout a workout or throughout the day. This is VITAL to me for health reasons. Even though the Fitbit isn't quite accurate, at least it can do that.
      The "sleep" function - wtf am I looking at? Again, the Fitbit beats this "tracker" hands down. And can you even call this a tracker if you can only get a current reading and not a TRACK of things?

    13. Missing avatar

      Edo on

      Dear viddon, please have another look at the:
      - 'date display' function. It still doesn't work when turned off and shows chinees symbols.
      - 'alarm clock' function. It is unreliable and resets sometimes. therefore we can't use it as a wake up alarm because you might not wake up in time.
      - possibility to use the notification option in combination with an app for interval training. would be amazing if the band can vibrate to tell the intervals

      A lot of confident in this product! make it awesome!
      Edo

    14. Marca Davis on

      I have still never received my band. Please either send the band or refund my money. Thank you.

    15. Missing avatar

      G Rick D'Andrea on

      Hi,

      How do we get our money back? And why hasn't Kickstarter actually done something about trying to rectify all of the issues that its customers seem to be facing.

      Can't be a good look for them.

      Ps, I want a full refund with postage without facing a restocking fee, as some claim. And an address to send it to.

      Vidonn, don't claim you are not a retailer if you sell products

    16. Missing avatar

      Abdulaziz ALSUWAILEM on

      Didn't recieve my band !!! and no response what so ever for tracking information. And now no response on refund!!!
      I will contact my credit card company

    17. Missing avatar

      Miloud Habibi on

      Hello,
      I have the same problem as Jeroen Hotag!!!

      On the ios app i can't update the firmware of my pulseband ..

      It stops with working after the first press on the button detection ..

    18. Jeroen Hotag on

      Hello,

      On the ios app i can't update the firmware of my pulseband ..

      It stops with working after the first press on the button detection ..

      Please help me ..

      Greetz, Jeroen

    19. Missing avatar

      Alessandro Patalani on

      Vidonn, your "solutions" didn't work: reading them I was really surprised... they seems more a joke than a real solution... and the last sentence "Hope you enjoy your PulseBand A6. Until next time! Pulsing Out" it seems to me a mockery!!!!
      From a technical point of view: error:08 still present after a full charge. As I already commented using the specific form, the heart rate monitor never worked in my pulseband. I'm requesting you to send me a new working PulseBand (you can choose the color you prefer...): when received I will send you back the faulty one.

    20. Grichawatch Techavanich on

      Next time please update UI

    21. Missing avatar

      Aaran Lawley on

      Good evening

      The step count is way off. I've done 35 steps sitting down apparently. Every font displays the day in Chinese or whatever the language is. The last font cannot be used currently and it does not notify me of any notifications.

      These are the initial faults with the band.

      Also what does the upside down raindrop with a circle in the middle mean? Has 25 next to it but no idea what it is.

      Regards

      Aaran Lawley

    22. Missing avatar

      josiah severin on

      How do I get A refund for both A6 bands I bought??

    23. Missing avatar

      Adam on

      Device left to charge for more than 12 hours, still getting "Error:08" when I try to use heart rate monitor.

      Other solutions? What does Error:08 mean?

    24. Морда Книга on

      Hi, I requested a refund and didn't get a response. Please let me know what's happening.
      Thanks

    25. Missing avatar

      NK Ch on

      The heart rate monitor isn't very accurate and the battery life on the device is just horrible. If you haven't receive the product, just save some time and file a claim with your CC company. Since I reach the 30 day mark for returning the product, I will just throw it in the trash where it belong.

    26. Richard Alexandre Bourque on

      Kickstarter time to kick these guy's out, no response after 7 emails, no refunds, sent wrong colour device plus it doesn't work…. just awful garbage!

    27. Missing avatar

      Mark Lyttle on

      Unbelievable customer service! Been sending emails for weeks now and no reply. Where the hell is my item? Pleas refund me, this is ridiculous.

    28. Shine on

      I live in Delhi, India and I ordered 2 bands, There is no sign on receiving watch... Could you please update me when i will receive the same?

    29. Jose Areta on

      Hi, I've been waiting for weeks for you to respond to my request to return the band. Can you please answer my emails!?

    30. Alpay on

      Hi, The values read by the heart rate sensor are not accurate. I get values like 190 while I am relaxed. When I re-check hearth rate manually, I see the correct values. Can we expect a fix for such misreadings?

    31. Missing avatar

      Abid Khan on

      I live in Stockholm and i ordered 2 bands, for me and for my wife and there is no sign on receiving watch... Can you please update me when i will receive....

    32. Elaye Karstadt on

      I really hope that I would enjoy it but I have yet to receive it and, while I applied twice on your form for tracking data, have yet to receive any response whatsoever.

      Is there any way to find out what's going on?

    33. Paola Garnace on

      I'm located in France and I still haven't received the Pulseband. How soon will it arrive? What's taking it so long?

    34. erik@img.nl
      Superbacker
      on

      Hi Guys, dit i miss something, all those update remarks, but still nothing received, pls check if something went wrong, erik@img.nl