Use this space to cheer the creator along, and talk to your fellow backers.
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@Thibault, we have not received any email from you :/ I just had a look at the tracking number and it shows there were 3 delivery attempts and then the watch is being returned to us. Could you please email us at firstname.lastname@example.org so we can figure out how to proceed?
@Tobie, tracking number shows the parcel could not be delivered to your address in Namibia. Could you please email us at email@example.com so we can figure out how to proceed?
I have tried to contact you by email on September 05 regarding my watch (that I have not received) but I did not receive an answer.
Could you have a look at it and contact me back ?
I have still not received my watch!
Could you kindly advise what the current status is?
I have still not received my watch!
Could you kindly advise what the current status is?
Sorry, continued. Very disappointing that this is now a day time only watch. Not what it was advertised to be at all. And yes had it on during daylight first, I could have purchased an ex military issue watch with excellent lume up for a fraction of the cost. Based in UK
Hi, only managed to pick my black non stealth up recently as I have been working abroad. Excellent looks and quality but there is little to no lume effect whatsoever, very disa
It's called feedback.
Hello Nol, if you are not happy with the watch, we'd be happy to take it back. Just email us your details at support at redwoodwatches dot com
@redwood: I have a classic black and it too fades quicker than I hoped.
Also, the finish is not as described nor was there communication about it. I mean, it works, it looks nice, but there's no way I'd pay 400 for this in retail as you put in your campaign... It is not as described. Details, but that's where the devil lives.
Awesome Matthew! Thanks for the feedback!
Received my watch in the UK today. It was actually available last week but I've been away. I ordered the stealth model and received what was expected. The build quality and finish is excellent the strap is lacking but easily replaced. The watch looks good on the wrist and sits well. At the price point I'm happy to reommend.
Hi Jorgen, out of the 300+ watches we have shipped, I believe 3-4 people (including you) have complained about the lume. You selected the low contrast Stealth model but it seems that you'd be happier with something with higher contrast/higher visibility. We'd be happy to exchange it for you if you want. Email us at firstname.lastname@example.org and we'll set it up. Cheers!
As others has said the lume doesn't work. The requirement can not be to put in in the sun for 3 hours to be able to read time on it in dusk 10 minutes later. I have the stealth watch. It is a nice watch but it can hardly be used to read time indoors and not at all in a little dusk. I think you haven't tested it enough sadly enough. Nice looking but rubbish at what is made for. Telling time.
Thanks HSSB, so glad you like your new watch!
Awesome Tyler! Send us some photos!
Hi Wei, make sure to charge the lume with very bright light first. If it still doesn't work well, email us your details at email@example.com and we'll sort it out.
The lume isn't working with my stealth black model
Well after a week of working with the watch, as of now I have no complaints. Doing contracting/construction in northern Ontario works well no issues!!!
Mine's arrived here in the UK! :-) Cracking watch - well done guys. Most likely see you again next project I'd guess. Best Wishes
Thanks for the feedback! We want to see these photos coming in :)
If there is anything specific, please send the details to firstname.lastname@example.org and we'll assist. Cheers!
Mine arrrived to UK on 2017/05/17 according to Canada post tracking number but still haven't received anything.
Haven't tried much of the lume but also it wasn't too noticable in the dark while wearing it. Will check again tonight in cinema.
What is the specification for the lume?
Anyone in the States receive their watch? Seems ridiculous it takes 11 days (so far) to get to Chicago.
I also had written about the same issues as below including the short strap and no brushed areas between the lugs.. But that lume... Ugh... Anyone with the black face have issues? They want me to mail it back under warranty but if they are all like this then I won't bother.
Tried the sunlight charging.. terrible terrible lume on my watch at least. Maybe it's the black (non stealth) version that's just bad I don't know. Direct sunlight for 3 hours, readable for max 6 minutes then it may as well not even be lumed. I've sent you photos just now to your support email.
Oh, and the closing clasp is great for removing hairs. If your future straps could mind a little adjustment, that'd be great...
Might do some pictures :)
Recieved the black version (not stealth) here in Belgium.
- weight of the watch makes it feel like a quality watch
- Lume on the dials and numbers works pretty well, could still read the time after being dark for hours.
- overall look of the watch
- concerned about durability of the bezel insert, looks like something I could break somehow
- watch housing is not brushed in between the lugs --> looks a bit off
The size of the watch strap is not really a problem for me, still have 4 holes left on the strap.
the strap itself is not really my favourite, but I was planning to change it anyway.
Overall a good watch for the price I think.
Will be testing its durability on my Canada trip coming July ;).
Awesome to hear they are already arriving in Europe! Glad you like it!
Now we need cool photos! You can tag @redwoodwatches on IG.
Got mine in, based in the Netherlands. Strap indeed is a bit on the short side, and the silver finish between the lugs isn't brushed which is weird.
Protective film on the winder isn't easily removed, and I yet have to try the lume.
So far a great product besides these points though.
Hi, yes it was the stealth model. Maybe I've got too old eyes to fully appreciate the more contrast, I wish it was a little bit more. But I'm happy with the looks and I almost always use my phone to check time anyway.
Hi Jorgen. I am glad you like it! Did you get the Stealth model or the black model? We designed the Stealth to be almost monochromatic, low-contrast (grey on black) and the Black model to be high-contrast (white on black). Cheers!
Got mine today. Looks really good. I have the black face and must admit that it's almost impossible to read the time on it indoors.
The pointers are almost exactly the same colour as the background. It's good looking but I must admit I'm a bit disappointed.
Just got mine!! I'll be testing it tomorrow while working in northern Ontario building docks. I'll let y'all know how it goes!
So glad you guys got your watches so quickly! Where are you located? Canada?
Jesse, the lume needs to be charged with strong light (ideally sunlight) for at least 1-2 hours to reach full capacity.
Tim, the blue on the crown is a coating to protect it during manufacturing and transport. It peels off easily.
If there is anything, you can reach us at email@example.com.
Got mine seconds ago. Love it but yeah the strap is really short. Also my crown is got a blue tinge to it with what looks like a ink blot. I took a picture but don't know who to send it to.
Got my watch yesterday (NB Canada) I like it, though I noted a couple things I'm not crazy about. I got the black face, disappointed that the bezel indicators are grey, not white to match the dial markers.. the strap is about 1.5 to 2 inches too short for my 7.5 inch wrist (so that's a really short short strap I feel...) And the case is not brushed between the lugs... Just kind of an odd choice... And the lume is terrible.. unless you just charged it with a flashlight, it's very difficult to read.. with normal lighting, within minutes I found it nearly impossible to read the time... I've only had it one day so I'll see how it is tonight paying particular attention to the lume and readability based on normal lighting and how long after darkness that it is readable... I don't feel like I can rely on this for working my night shift after the first night but we shall see!
Fantastic! Great work y'all, can't wait to get my watch!
We are shipping next week! Check out our latest update.
Hi Rajaraman, thanks for checking in! Production is going very well. We are happy to report we are within schedule. We will post an update in the coming weeks with more details on the production. Cheers!
Hi...any update on the progress, is everything progressing as planned?
Hello Nol, you are correct we did promise an update. It was posted on Dec 16. We'll have another update soon with more details on the production. Cheers!
It's the end of February, the comment in the beginning of December said there'd be an update soon. How soon can we expect that said update?
Hi Jorgen! Thanks for the suggestion! It will not be possible at this point as it would require a redesign of the molds for the case but we will definitely keep it in mind for the future.
Hi Tyler! We can't wait to have them ready!
Hi Manuel! Production is moving very well. We are well within our timeline. Watch for an update in the coming weeks with more details. Cheers!
What's the status on the production?
Super excited to receive the watch!!!!
If there was att chance for a extra feature, for and extra cost of course I would wish for a clock house with protection for the screw. It would be much more sturdy and hard wearing. Just a thaught.
Hi Timothy! Send us a message and we'll see what we can do. Cheers!
Is it possible to change the model we chose? If not thats ok but thought I would ask.
Thanks guys! We are excited to move on to the next phase of the project: Production. Watch for an update coming very soon with more details!
Congratulations for successful funding guys! Can't wait to wearing it.
Thanks guys awesome watch looking forward to wearing it, maybe do another special edition with sapphire crystal and Swiss movement (automatic) I would support that too.