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Design sketching book - Teaching you how to draw, including work from leading Australian designers and their unique drawing process.
Design sketching book - Teaching you how to draw, including work from leading Australian designers and their unique drawing process.
624 backers pledged AU$ 45,689 to help bring this project to life.

Shipping Update

18 likes

Hello Backers,

A quick update on the progress of shipping.

AUSTRALIA

All AUS orders have been sent - many people still haven't received their copy. If your book still hasn't arrived by Wednesday 26th please send us an email and we will provide tracking. 

UNITED STATES

USA orders have left our studio - im waiting on an update from our freight forwarder. It looks like the pallets are waiting to clear customs. I was hoping to have more information before this update. The company im using inside the USA for distribution is ready to accept the order and has the final CSV shipping info. 

EUROPE / JAPAN / ETC

These orders are being individually shipped out from our studio each week, we are focusing on each region. Unfortunately we have not been able to find a distributor to bulk ship the pallets. Shipping costs for these books is around $60 AUS per book due to the book new size and weight. We will create a seperate update for these regions with tracking as each order leaves our studio. 

WHY THE DELAY

Im aware that many people are upset that they have not received their book and i promise we are working very hard to get them to you. As mentioned in previous updates after the amazing response to the campaign we invested that money back into the book. Adding allot more content and a hard cover etc. Our entail calculations of freight were based on the original book design, the new shipping quotes increased by 80%. International orders alone are costing an additional $17,000 beyond what we originally calculated. This is our studios error and im sorry for how the campaign has progressed, this book is now better than i could have ever expected and i hope when you receive it you will understand. 

With out your support this project wouldn't exist and im very grateful to every contributor for their support and patience. We have been busy trying to find solutions and im confident we now have a way forward.

This book is part of a much bigger platform we are creating. As early adopters i will be looking to you to be part of that journey - i hope that once the campaign is fulfilled we can still work together to build Sketching Process into something incredible. Thank you all for your advice, feedback and patience. 

Tom Skeehan

Gonz, Meredith Pammenter-Legg, and 16 more people like this update.

Comments

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    1. Missing avatar

      richard neath on

      No book here, now September 22 and I liive in Australia?

    2. Ash evans on

      Hi understand the issues but I haven't received mine yet either (UK) id rather give you the money for postage so I can get it quicker ? Please respond

    3. Missing avatar

      steven owens on

      Still no book...☹️ and no correspondence...just hope it's worth the very long wait!!

    4. Todd Budin on

      Based in the U.S. and haven't received book or any other information.

    5. Lynne on

      Hi, I haven't received the book yet.

    6. Nol van Meegeren
      Superbacker
      on

      no book here...

    7. Missing avatar

      Steve
      Superbacker
      on

      Sydney here - no book yet either. Any chance of a tracking number?

    8. Missing avatar

      tom carter on

      Hi, still waiting on my copy of the book. I'm based in the U.K. Can you give an update as to when i will receive it please. I know it's a logistical nightmare, but it's been over a month since we had had an update. Thanks

    9. Matthew Kwong on

      Hey Tom! I send over an e-mail but there hasn't been any reply. I haven't received my book yet and it's already been two weeks past the "should have been delivered" date. Could you help me check up on this? Ta!

    10. Missing avatar

      Brendan Moylan
      Superbacker
      on

      @Andrew Scott. There was an email address in the previous update. I have not had a reply from it yet though.

    11. Andrew Scott on

      Brisbane, Australia here but not sign of my book yet. May I please have a tracking number? (I have no idea where to find your email address so I sent you a request via Kickstarter message.)