Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
http://sketchingprocess.com.au/ebook/sketching_process_ebook.epub for anyone who wants to see a digital version at least.
Still haven't got mine yet either.
Still, haven't received mine either. If you haven't received your book and have been ignored, please message me on Instagram @minimalgoodsco so I can put a story together about this travesty.
The fact that the book is for sale on his site, yet we haven't received ours almost a year later is unacceptable.
A quote from the end of campaign:
"SKEEHAN studio has never published a book before. However, our studio designs, manufactures and ships products all around the world. Supply-chain managment is core buisness for our team and I have a practised logistics model for our own products. I'm confident we can apply this to the delivery of our books.
I have my full professional confidence in my studio's ability to produce and ship this book. I'm committed to being transparent and honest throughout the final stages of Sketching Process. I personally guarantee that if you support this book, we will get it to you."
Check in: no response. no communication. no book. nothing.
It's a real shame as this has put a dampener on the whole Kickstarter process. My issue here is that Kickstarter refer all responsibility back to the campaign owner. Where do/can we go from here, especially as any correspondence to Tom and his team are reaching deaf ears?
I did send emails, wrote to Tom on Facebook, commented under his studio posts - no respond... His studio FB page is active. So what's next? Writing to his mother?
What is making me curious is, are dose rare few people that write here that they did get the book are real?
Hi, like others who have commented recently, I'd like to know why there haven't been any new information or rewards shipped out beyond just the few communicated in the last update.
I posted a message on his instagram. Hopefully I get a response there. Sent lots of emails but no response at all
Anybody heard anything more? I'm thinking we may need to petition Kickstarter as they're not doing anything about it currently.
No delivery. No communication. Nothing. It’s not even about refund or delivery any more. The very basic trust has been broken. I’ll remember this incident as an alarming lesson, and this person as an irresponsible one who is not worth any additional attention from me.
I'm so disappointed! Please send me a refund as this is unacceptable!
Six month since your last update? Still no delivery here.
I need refund, didn’t receive my book after so long.
I still have not recieved my book. I live in Canberra and am happy to collect in person if it's possible.
Same here Jon, not received the book in the Netherlands yet.
I have sent messages in August, October and now again in May and have never received my book nor a response! This is no longer acceptable. We need answers or refunds.
Boring to come back here and nothing happens.
I haven't received mine... how about a refund?
Haven't gotten mine in Finland.
Hey Tom. How about a little update? Seems like a few people received books, but what about the rest of us?
Got my book. Super minor thing, but I didn’t get the pen. Book’s beautiful though. :)
Haven’t gotten mine yet..
Have anyone written to the e-mail mention in the update? And go a respond?
Still not received mine, last correspondence was 14/11/2017. Where's my book????
No books, no nothing... :-/
Still haven’t got mine yet also
thank you, finally got mine. funny how long it took that I wasn't waiting for it anymore. Though, it came in damaged (probably a freight) - hardcover chipped and broken... oh well.
Received mine yesterday in Utah. The book is better quality than I had expected, worth the wait!
Got mine yesterday in FL, very nice book. Thank you.
Got mine here in Chicago today. Perfect condition. It came by Media Mail, which I believe is notoriously slow. Hang in there everybody!
Wow I actually got mine today in Ohio.
Still haven’t got mine yet..
Both books arrived today in perfect condition... Thanks Tom and team, wonderful addition to my collection.
My copy just arrived in SF in pristine condition. Also shipped from Aurora, CO. Thanks, Tom and Team Skeehan. Christmas arrived a year late, but the wait was worth it! A beautiful book!
Still no book, still no update - extremely frustrating!
Arrived Central Texas shipped media rate USPS from Aurora Colorado February 21st. Book slightly damaged looks like from tie down straps being pulled too tight across the cover.
2018 and I'm still waiting on my sketchbook! Guess it got lost in the mail?
No book for me too and no response.
his company is entering the INDE Awards. it seem he just talk out money and focus on his own job and leave us behind.
guys go to his facebook and his company facebook and ig to leave a comments to remind him.
Still waiting on receiving this. Have emailed Rachel and Tom multiple times over the course of a couple months.
never got my book and still waiting. reporting.
No book... I would like a refund
No book delivered. No replies to any email I sent. Very frustrating and disappointing.
@Peter Kaltenbach - I mentioned it to Kickstarter but their stance on this is that we have to deal directly with the creator! Not sure we'll get too far. The fact the book is available to buy via his website is a joke!
Here's KS response:
"I'm sorry to hear you're experiencing frustration with this project.
If you are interested in getting a refund for this project, please reach out directly to the creator. While we work with creators to help them find funding for their projects, all money raised goes directly to the creator and is managed by the creator (with only a small fee passing through Kickstarter's hands).
To get in contact with a creator, I recommend messaging them through our platform, leaving a comment on their page, or reaching out through their social channels or website (where they might be more readily available for questions).
Though I can't assist directly with getting a reimbursement, I am here to help. Hiccups can happen along the way when bringing a creative idea to life, but that shouldn't turn into a bad experience for you as a backer. I hope this matter is resolved soon and am happy to help if you have any other questions or concerns."
Very unprofessional, this does a disservice to the reputation of the designers of the region he was trying to represent. Was supposed to be a graduation gift now a year late, but now I wouldn't want this product to influence a young designer anyway. This was a very expensive e-book that I managed to pay shipping for. I am disgusted but will keep my comment respectful and considerate. Lesson learned.
Has anyone else reported this project to Kickstarter? I would think the lack of any communication justifies reporting the creator.
No book. No response. Nothing ....at least an update pls.