Thank you very much for your patience and understanding. We have some updates about the shipping process.
Last Friday, we sent a container of Heng Lamps (except from... Read more
Haven't received your Heng Lamp yet? Here's why.
In this new update, I will gladly reply to your main concerns about the Heng Lamp shipping.
Regarding the own factory part, we do have our own factory,... Read more
Refund policy and shipping updates
We would like to thank you once again for your support and patience. The Heng Lamp project was our first big project and we encountered a lot of... Read more
New Community Manager
I am Fairouz and I am pleased to announce that I will be the new voice of DesignNest for all our Kickstarter projects. I will join forces with... Read more
How to fix the plastic strip issue
We have had some people report to us that the plastic strip is popping out of the Heng Balance frame. This is due to the expansion and contraction... Read more
Batch 3.2 delivery date
We have just received a confirmation from the Factory that batch 3.2 will be ready by the 18th, which means we need to allow them about 3 days... Read more
Update on Heng Balance Lamp Status
Some of you have noticed that some shops offer the light wood oval Heng Balance Lamp, I would like to explain why that is possible, though in very... Read more
Fix for issue occurring due to wood + weather conditions
I've received a few emails from people experiencing the same type of issue and wanted to address it in an email since there's an easy fix for it! ... Read more
Heng Batch Complete Status Update
I wanted to update again about what is going on and possibly clarify once more what stage we are in.
Table of content
1. Orders from Europe (&... Read more
Some new developments! 2nd batch -> arrive within 7 days | 3rd batch arrive within 14 days.
We understand your concerns, but unfortunately we have not had the time to answer everyones emails and concerns, on top of that, I have been sick for the... Read more
Estimated delivery time updates & FAQ
Third batch to the US date: arrival to backers = end of September
- Ellipse light wood: 746 pieces
- Ellipse dark wood: 500 pieces
- White: 59
- Black: 82
- Red: 62 ... Read more
Assembly line work & shipping the 2nd batch (Pictures)
In the beginning of the week we had some good news and bad news coming our way but we managed to work out the bad news, let me... Read more
Batch #2 & Batch #3 Update + Pictures
Good news! The factory was more productive than previously expected and rather than only delivering the light wood Ellipse Heng Lamps, we will also be able to deliver... Read more
How to adjust your shipping address
Change your survey response
We've been getting many mails, messages and comments that your original address isn't correct anymore and would like to make changes.
I've added instructions... Read more
Update about the Dark Wood Lamps
First batch & the dark wood Heng Lamps update
I'm happy to see that the first batch is arriving to our first 100 backers and as with any first batch... Read more
More information about the state of things.
We are learning, we are improving.
Through you, through our errors, successes and through our experiences.
In light of the recent miscommunications, I wanted to share with everyone what we... Read more
First batch & Tracking numbers on their way
The first 100
Good news everyone!
The first 100 Heng Balance Lamps have been sent out through airmail to ensure a faster delivery while we wait for the other batch... Read more
Customs issues due to magnets in the packaging.
Thank you for being super patient and understanding so far, we really appreciate it. We know some of you are a little disappointed but we have been back... Read more
First batch sent out tomorrow & awaiting for shipment confirmation
First Batch Sent Out Tomorrow
After receiving more than 300 address changes since last post, we postponed the shipment of the Heng Balance Lamp since we had to manually adjust... Read more
High resolution pictures + shipping update
High resolution pictures
Hi everyone! The pictures are finally here, we waited until we could send you some good pictures and these are from one of our finished products which... Read more
Heng Balance Lamp at CES
This is me (Nathan) showing you guys a bit of what we are doing at CES ASIA giving you a more "Personal" update this time!
Here are also some more... Read more
Yes, we have pre-manufacturing pics!
Hi everyone! Nathan here with another update!
One of our amazing team members at DesignNest went to the manufacturer and took some pictures, some of those are from the sample... Read more
Another quick update!
Nathan here with another update!
We are on schedule and everything is going according to plan.
Here's a little look behind the scenes where we are... Read more
Some more pictures of the white Heng Lamp! + Project we love
It has been a while and though we are still waiting for samples of the Dark Wood Heng Lamp, we do have some more pictures we can share... Read more
Heng Lamp High resolution update
As I write this update, I find myself surrounded with busy people who are doing everything to stay on schedule. I am glad to say, we are on... Read more
More details on the different versions
We finally have some more information on the different versions of the Heng balance Lamp. The mass production for namely the wooden versions is quite a challenge, hence... Read more
More information on the surveys
We have been busy the last few weeks with detailing the Heng Balance Lamp - beneath an image of the latest prototype of the plastic version;
We were... Read more
February update 2
The progress so far...we are still working on the production and finalizing everything. We prefer to wait a bit with the survey to prevent too many people from... Read more
How have you been? We are working hard to finalize the HENG! But we have not forgotten about you. Here is our update and we will keep updating... Read more
Hello HENG backers!
What a campaign! The last few weeks have been really excited as our HENG reached you, the media and Kickstarter.
With €387,176 and 5,924 backers, we... Read more
Over 5000 backers now and reached an amount over 300K!
- Share and support
We have been amazed by our your support! We still have a few more days... Read more
Thanks for joining our LIVE Stream, we have NEW pledges!
thanks for joining our LIVE Stream. We have another LIVE Stream coming up on 10AM CSE. (Sunday 6PM Eastern Time, 9PM Pacific Time)
Countdown Exclusive Pledges
As we still... Read more
Still 10 DAYS to GO!
What have we been up to?
So many different options to choose from. We have been doing research regarding our wood and choosing another kind of wood to... Read more
Featured in different media! We are almost there!
After doing some research our HENG is featured in all kinds of media. The list is very long...We are thanking all the media for their nice... Read more
200K Reached! 3000 backers supporters!
Glad to have you all and as we have reached the 200K! With all your support we are happy to realize HENG.
As we get a lot of... Read more
Our journey so far!
Almost 200K and still 17 days to go!
As we promised you we will come with new updates, since we have listen to you. We would like to... Read more
over 2000 Backers!!!
Thank you for your support! We are over 2000 backers now and are happy to welcome you all to our journey and progress on the HENG.
We had... Read more
100K reached!!! in 15 DAYS!!!
Thank you for your support! Our project is funded for 1000%, 100K! In 15 DAYS
We are glad to have you as our support and will provide you... Read more
New Designs Unlocked!!!
Starting of the new year with new Designs UNLOCKED!!!
We have reached the 60000,-! and are now providing the Ellipse HENG version in different colors.... Read more
SQUARE HENG is UNLOCKED! 46000,- reached!
Dear Backers! Thank you for all your support！
Now we have reached our 3rd Goal! You will have the opportunity to choose for the square version as well.
After the... Read more
Round HENG Unlocked!
YES!!! ROUND HENG Unlocked
we have finally reached our 2nd Stretch Goal of €32000,- ! We can open a new line and make a new mould to... Read more
Almost 300% funded within one WEEK
looking back at this last week...we have launched our project and it grew very fast. Not only did we reached our 100% funded goal, we managed to get... Read more
200% FULLY FUNDED!!!
This is the perfect Christmas Gift for HENG. With over 200% funded in three days time!
Thanks for all the support!
DesignNest Team wishes you a Merry Christmas! Enjoy, support,... Read more
150% FUNDED in TWO DAYS!!!
We're are amazed and grateful to have so many support!
Thank you so much for the kind messages, support and new ideas!
We're glad that you are as excited as we... Read more
...and fully funded!!!
Thanks for all your support, we are so glad that the Heng Lamp will become a reality!!!
96% FUNDED! IN 24 HOURS!
We are almost there! But we reached a great target for DAY1!
Backers, thankyou so much for your support! We are 96% FUNDED!!! We can almost realize this product now!
Now... Read more
60% FUNDED in less than 1 DAY!
Thank you for your great SUPPORT and believing in our HENG!
HENG is becoming a REALITY! Still 40% to GO!
Thanks to every single one of you. We're... Read more
Early Bird is GONE!!! Thanks for your Super Early Support!
Thank you for your support and backing us! The Super Early Bird is GONE!
We will keep you informed of HENG Lamp with the latest updates as we continue our... Read more