Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I want to thank Jerome for making sure we get a quality product, rather than rushing a substandard one.
For those complaining about delivery dates and refunds, please read the terms and conditions of crowdfunding.
This is in no way a store.
This is in no way a purchase.
This is backing a concept to help it become a finished product. You are an investor, not a buyer. If the product succeeds, you get a thank-you gift. If not, that is the risk of investing.
Trying to make Jerome out as a bad person for sticking to these terms and conditions is uncalled for. Make sure your expectations are realistic.
Thanks for the update! Disappointed about delays but inevitable no doubt. Would still predict we’re at least some 6+ months away, which I am okay with, but I thinking some people on here expect tooling to occur overnight.
So what is the delivery date?
Yea too much pessimism on this board. We are not shopping at best buy we are investing in a concept and delays are expected. Thanks for keeping us updated
A delay is no problem, and frankly, it's expected. "Everything" is delayed on crowdfunding:)
I guess it isn't easy to estimate everything about every little detail... Information is always key, i'm very pleased with their many and thorough updates.
I wouldn't say that the holes are ugly. They're just bigger holes... If the sound is better, great!
Also, the larger SPEAKER holes are incredibly ugly. The design of the clock played a major part in my decision to pledge. Extremely unhappy with the new look. Changes everything.
Great update Bonjour , better late than never me thinks
Also, the larger design holes are incredibly ugly. The design of the clock played a major part in my decision to pledge. Extremely unhappy with the new look. Changes everything.
For all the people that messaged me, I'll give you the bullet points.
When I asked for a refund because I personally didn't think the delay was fair or what was advertised. The responses:
•I was told by Jerome: "You are not shopping at Nest Buy". Calling me stupid for asking.
•If you requested a refund IMMEDIATELY after the campaign ended, Jerome said you were ONLY given 50% of pledge. I find it hard to believe that people accepted this and/or that it's true.
•You will NEVER get a refund because in Jerome's words: ALL the money has been spent.
You'll get nowhere asking for help, answers and especially a refund. So don't even bother. They will be rude and not understanding of any circumstances. Hope this is easier to read/answers all questions.
PS I am NOT shocked with the most recent update. If it's not one thing, it's another.
Bit disappointed with the design change for the speaker holes. Looked quite stylish originally, but the larger holes and less patterning looks cheaper and stands out more. Style was a big factor in my purchasing decision so hoping it looks decent on arrival.
Delay isn't a huge deal otherwise, to be expected with kickstarter really.
Hi Creator. Any chance of giving us even a rough idea of the latest delivery timings. I was hoping to get Bonjour to give as a gift at the start of October but could do with a heads up if I'm not going to get it in time. Thanks.
Bonjour project, when are we getting the product???
Do you have any rough eta on when you will start shipping these?
Would you prefer a black or white BONJOUR? That’s the question?
Nope the question is When? I think as it is a very technical product we have all been pretty patient. However, the lack of communication is pretty bad and I am beginning to wonder if this will happen.
I emailed a few weeks back about how I was disappointed in the late delivery and lack of communication (it took three emails and one public comment to get a response). I was kind in my email and said that I was upset about the delay and didn't feel they held up their end of the bargain (in so many words) and that I wanted a refund. Bonjour (actually Jerome Schonfeld) was not having it and threw every reason in the book not to give me a refund. I don't know why but it really upset me. I mean, I'm one person and I'm sure people will be against me and that's fine but I felt that I was given a "delivery date" and they didn't deliver. I had/have every right to ask for a refund. He doesn't have to give it but I can ask. However, it was his responses to me that I felt compelled to write a public comment. Jerome could have been any more rude to me. These were his exact words when I asked for a refund: "You are not shopping at Best Buy." Calling me an idiot for even thinking I could return something and then he said he said he couldn't return the money because it's already spent. So yup, we are all screwed if this things goes belly up, we all get NOTHING. He offered 50% at this point. After so many emails, I think he was too annoyed with me. He said he'd be kind enough to offer me that. I of course said there was no way I would accept 50%, that was ridiculous. But here's the kicker- he said that even RIGHT AFTER the project was funded (days), he only granted people 50% refunds and that people were OK with that. I'm sorry but maybe now I can accept that by you're trying to tell me that a day after you were funded, someone asked for a refund and you gave them FIFTY PERCENT refund??? I find that hard to believe.
I suppose I'm writing this because Jerome has not been nice and insulted me fully. Bonjour had the worst communication. The last update didn't even mention an estimated delivery date. It's really upsetting. It's also really upsetting to know that all the money has been spent AND yes, yes- I realize that's what we paid for. They need the money to make the product but since it feels like it's not happening, it makes you think. Anyway, I hope this finds someone else and they can understand my frustration. Thanks for reading all the way to the end :-)
Hi bonjour team, I did not receive a bonjour delivery address specification email link. thanks!
As we are heading into September soon, I would like to know when am I getting my order? If this is really going to take long, I would like to consider a refund. Thanks
Waiting for this month’s new update... with no info on shipping, I guess (end of Summer is coming!)
I haven't received an email to choose my Bonjour and provide delivery details. What should I do?
I also don't know how to send private messages...
I never get any email on survey?
I should just buy the Amazon show. doubt if this thing will be shipped anytime soon. doubt this year
I've responded the email on delivery details in July & I have also asked for an estimated delivery time however I didn't received any response back. This is because I was moving house & now confirmed moving.
Can you please advise where can I update the new delivery address?
It is interesting to see how the longer we wait for an announcement when they are going to deliver Bonjour the less interested we get. I was excited back in May now I couldn't care less. The communication is pretty awful.
No email here either. Bigsurfjason@att.net
I didn't get an email
That's weird, we did answer to you but you seems not to have received our email. I resend you another one in MP in order to help you. Let me know if you still don't receive anything
Hello, no news????
I've tried emailing but no response for a few days now - I cannot use the link from my email to choose my BONJOUR alarm clock and give you the shipping details!
What can I do?
thanks for your help!
Bonjour bonjour ;)
Quand prévoyez vous la livraison ?
Hi @JonTClarke, @Minhok, @Alexander Horn, @Guilbert, @Kevin Hodgkiss, thanks for your messages and your support !
Please check your email box, we just sent your private links again (don't forget to have a look to your spam)
Have a great day !
when is this thing going to be delivered
Have not received anything.
Bonjour, je n' ai pas reçu le mail. J ai envoyé un mail privé hier... Sinon je le voudrais en blanc svp. Cdt,
The link expired. I replied directly to your email, hope that's okay.
Also haven't received the link, I sent you guys a private message
Bonjour, après plusieurs recherche je n'ai trouver aucun courriel pour les couleurs... de mon côté je le voudrais en noir svp. Merci!
Can u send me the survey link as well...
I havent received the link for the color choice could you resend please?
Hi @Cameron Jones, @Jesse Liddington, @Jimmy Thai, @ Thomas Fries ! Please check your inbox (and your spam if necessary), we just sent your personal link again. Thanks to each of you for your support !
Bonjour @Fabre, @STEPHANE DELAND, @Florian Magnien, nous venons de vous renvoyer votre lien par email! Merci encore pour votre soutien, et bon choix de couleur ;)
Same here! No link for color choice.
Hey Bonjour Team, can u send me the survey link as well, I dont find it. Thank you.
I haven't received my link for colour choice, thank you in advance.
Haven't received my link
Bonjour je n'ai pas recu le mail non plus.
Bonjour rien reçu comme lien pour confirmer
Je n'ai pas reçu de mail non plus
@John Sekura, @Franco Coulibaly,
Check your emails, I just sent you your link again. Don't forget to have a look at your spams if necessary ;)
Thanks again for your support.
@Ibrahi Siregar, thank you so much for your encouragements !