Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Dave: the "Got It" button is something that you select or can un-select yourself. It is a user function and the company (Bonjour) doesn't have any way of marking it off for you - nor does it indicate shipping. You must have checked it off by accident.
J’ai changé très récemment l’adresse de livraison du produit et je voudrais m’assurer que cela a bien été pris en compte, et que rien n’ait été envoyé à mon ancien adresse. Pouvez-vous me confirmer que aucune unité n’a été envoyé jusqu’aujourd’hui ?
I looked at my backer page and there's an area asking if I've received my product, accompanied by a radio button that says 'Got It!' with a checkmark. I have not received anything yet. I'm not even sure I received a survey. Could you please check and update me please? Any idea when my pledge group (#3) will get their product?
When is the expected shipping date for the U.S. now?
Can you please send survey email?? I have not gotten any emails. Thanks.
where is our product , you can not always let we wait
You're right. We'll give you a short update when Jérôme will come from China.
Yes we did. I send you an email with the information we have, so you can check everything is in order.
Yes you can still change your delivery information. I sent you an email with your personal link in order you can proceed to the change. Can you check you mail bow and also your spams? Let me know if you didn't receive anything yet
Indeed it seems you didn't receive our previous mail for your survey. I just resent it to you. Can you check you mail bow and also your spams? Let me know if you didn't receive anything yet
Hello @creator @Clotilde Mathieu @Holi team.
I suggest to make a new update for the recent development of the product. Just to keep the backers informed. Thank you! Have a good day!
Did you get a survey from me?
Hi, I need to change my delivery address. Thanks
Thanks Clotilde, yes I see the email(s) now, I get confused which projects I have had a survey for and not, something KS could manage better :)
I don’t think I ever got my survey? I checked my spam and junk folders and could not find it. Any assistance would be helpful. Thank you
yes you had the survey a while ago and I confirm you’ve got all the information we need.
I sent you an email to give you more information on the project. Don »’t hesitate to check your mail bow and have a look at the update section.
Indeed that’s a major issue and we’re working on it with the update delivered by Google. Even if our developer team spotted this attack, it’s great that you warn us. Don’t hesitate to continue in the future.
@Pablo Guzman @Chan Michel @andy Pierce
Thanks guys for your nice comments!
For the moment we just planned female voices. But we’ll see if it’s an important matter for the community, we will consider the option. But the priority will be first to develop more languages.
You’re right, it’s always a good idea to be cautious as you never know… and you know that we would never compromise the quality over delay, even if we want to please our community!
But regarding the certification we’re really confident as we already did all certification tests and the delay are administrative time to get all the papers.
Just reading a few messages, are people really asking for a refund, do you not understand the kickstarter model? This is not a store, you are not even guaranteed a product! I hope people asking for a refund get back half or less and I receive a decent product.
Have we had the survey for delivery address yet?
Can't wait to have it ! I'm confident that the Bonjour smart alarm clock will have a very good impact on how I organize my day. And compared to other smart speakers on the market, having a device built by Holi, a company focused on well-being, makes me think that it will be more useful than ordering a pizza through Alexa
Hello Bonjour team,
as a WIFI client Bonjour is concerned by KRACK WPA2 vulnerability, have you taken steps to deal with that threat ? What will be the patching process when Bonjour will roll out ? Through the OTA you mentioned I assume ? Since it is based on Android I hope you will be quicker than most Android smartphone manufacturer to fix future issues :-)
Hope everything is going well for the team,
Are there plans to record male voices in the future? Hearing a woman’s voice first thing in the morning may lead to my Bonjour getting flung across the room.
Don't get me wrong - I am still looking forward to receiving my device. However, had I known about Amazon's Echo Spot at the time I contributed to this project, I probably would have just gone with the Echo Spot since it's already integrated with Amazon's universe and I already have an Echo. I remain optimistic that I will be pleasantly surprised once my Bonjour arrives. Hopefully before the end of the year!
I want to apologize to "Bonjour," I was being a little bit of an ass on prior post but they should me their a legitimate company. Thanks for replacing the light and doing it so quickly . I think they are really focusing on making their products really good and reliable before they ship it to us. Anyways my apologies guys .
@Clotilde so if that is sent to the lab by Nov 10th, and if it takes 2-3 weeks, that would be done earliest Nov 24th and latest Dec 1st (assuming all goes well) and then you go into production. Doesn't production take longer than 1 week? Cutting it really close to Dec 9th don't you think?
You guys should leave yourself some time buffer, or else some people here are gonna complain even more (as you can see how many have already started getting impatient/angry/frustrated) that you did not meet your delivery date and depend refunds and call you guys scam, which I know you guys are not!
Of course BONJOUR is an evolving product and we’ll publish frequent OTA! We will also develop new features thanks to the community feedbacks on their use cases.
Regarding your comment about having BONJOUR with a French accent in English… you’re not the only one to think it would be awesome! We’ll think about it!
For other langages, German and Spanish are first in the roadmap.
Indeed certification usually takes 2 to 3 weeks. It has to be done during the EPR stage with the Engineering Prototype and it is in our production planning as we’l send the EPR to certification lab by the 10th of November. We already performs many test of compliance on Working Sample (previous step of prototyping) with our factory and are confident to have all certification.
@D Lu @Kris Cashh @Jay Fla
I sent you personal emails. Please check your mal boxes and spams.
@Ibrahim Siregar @Fredric Tai
We’re doing our best to finish BONJOUR by the beginning of December, and shipment will begin on the 9th of December for the 200 first units. There will be the 200 first units. We shall then be able to ramp up mass production from 200 to 500 pieces per day, shipping around 1,000-1,500 BONJOUR every week.
Interesting inputs. I will ask about the decoupling to our developers, sounds interesting.
@Sandro Kovacevic @Matthias Gerhardt
German will be developed 1rst semester 2018. Until then you will have to speak and listen to English version.
Just curious, doesn't certification take 2-4weeks (based on your hardware timeline that hasn't been done) ? If so, isn't it highly unlikely that you'll be able to ship the first 200 out by 9th December?
@Creator, I have lost confidence that you will deliver the same product you advertised in the project campaign and would therefore like a full refund. Please let me know if there is anything else that needs to be done on my side.
Please refund me as well, thanks.
Full refund please. If Amazon is already on board with a similar product, I'm sure other big players will get involved soon enough as well. I will not hesitate to go through the chargeback process with my credit card company should you choose to ignore our requests.
Question on the last update? Great to see you making progress but can you let us know if you plan to include OTA updates once bonjour is shipped? I'd love to know that one day my bonjour will purr a French accent (but in English) as well as let all those speaking a different language that their needs can be met?
@ClotildeMathieu, my request is simple, deliver it before Christmas, I will be a happy camper!
My reasoning behind not pulling away my support (not asking a refund) is because i still put my trust to the Holi team in delivering their products, also Amazon's service is still not available in my country as well. I had invested in installing HUE for Bonjour early this year. Hopefully the delivery goes smooth, and no issues in the end product. Hopefully i can get one this Christmas too.
Dear @creator @Holi team @Clotilde Mathieau
Thank you for your recent update. At last it's an encouraging news for many backers that Holi team is still keeping up to deliver the products. I understand how lots of backers are furious with the recent development of other projects in Kickstarter has been deteriorated lately in their standards of ethics, communication, and delivery of the products. Many have been scammed. But i believe that Bonjour won't go into these trouble as long as the team are communicating well with updates and all the backers. I understand too that some backers decided to pull away their support because they feel that Amazon's counterpart has quite similar abilities like Bonjour.
We are on track?????? Are you kidding?
Estimated Delivery: June 2017
We are in November in ONE day.....
SERIOUSLY WHAT A JOKE I CANT WAIT TO GET THIS VAPOURWARE
will it be possible to speak to Alexa in German as long as there’s no German voice adaption is available?
We are on track?????? Are you kidding?
Estimated Delivery: June 2017
We are in November in two days :-(
Listened to the voices - two pieces of feedback:
1. It would be great if the voice and the recognition idiom were decoupled. On the Echo, you can't get a british voice unless you choose the british idiom. I want to talk like an American and hear a British voice.
2. All of the voices are much too pitchy and lack low-end. This will be immensely irritating over time. I would try to bring in more low end and de-emphasize the Julie Andrews schoolmarmish enunciation.
But by the way, all very cool to experience
@ClotildeMathieu Great, thanks! Looking forward to Bonjour and hopefully German support on Bonjour in the future :D