Shipping Update Video!
Hi backers! Wow! What an exciting time! I've made a short video update below, and also did a text version if you prefer :)
Shipping update Video
Here's a synopsis of the video content:
Asia: Direct orders are complete! If you haven't gotten a tracking # please feel free to let us know!
-South Africa: Bulk shipment should be clearing customs this week!
-Brazil: Bulk shipment is on it's way to Conclave Editora
Australia / New Zealand: Email - all orders have gone out!
Canada: Email - all orders have gone out!
Europe: Orders are still shipping! Don't worry if you haven't gotten yours yet! Keep an eye on your inbox for tracking #s.
United States: We're about 80% through our orders, it's gone slower than normal because we're waiting on stock to show up in Amazon's system.
Usually it only takes a couple days, but for this shipment we're waiting on about 500 sets of coins show (about 4 cases). Amazon gives themselves 2 weeks to reconcile your shipment before they let us request they look into it.
Obviously that's a long time, so David and I yesterday took maters into our own hands and labeled and shipped all our extra coins to Amazon. There are enough extra coins to cover all the remaining orders. So fingers crossed they arrive soon and we can finish processing the remaining orders! (Or the coins that Amazon haven't processed yet may show up sooner! I keep checking every hour or so) :)
Thanks for your patience in this, I know it can be difficult to wait when other people are getting their copies, and you are doing a fantastic job being patient!!! :)
You guys rock! Please feel free to comment or email us if you have any questions (but please know that our inboxes are flooding, so it may take us a while to reply! :)
Ok, back to the inbox to answer emails!! Until next time, I'll see you starside!