Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
The Highlander Kickstarter will include the Princes of the Universe expansion (this is essentially the extra cards and miniatures you have unlocked through stretch goals, but put in a pretty box!).
I'd guess that the Princes of the Universe expansion is probably some or all of the extra characters we're getting, as River Horse said that the 5 initial characters would be the base game and the rest would be expansion content later if I recall correctly
Hold on to your knickers the creator will pop back in to answer questions soon (UKtime) ~Z
Does this contain the Princes of the Universe Expansion that is for pre-order at FLGs?
When is the pledge manager deadline please?
How about Highlander: The Animated Series: The Boardgame..... sounds like a winner to me!
Seriously though, I can not wait for this!
Hi DMac, the shipping is not a mistake, The difference between untracked and tracked shipping options is the main reason we wanted to give our customers a choice - we understand that as a British company the shipping costs for tracked shipping are higher than would be expected for an American company, and we apologise for that shock.
I'm so glad to see a game based on one of my favorite movies of all time. Not sure if I'm more excited over highlander, darklight, lucidity, or the veil. +1 on confusing pledge mgr.
Are we sure that the US tracking shipping cost isn't a mistake? If you add it, when you get to the confirmation page it lists the price of the tracked shipping upgrade as "£15.00 (incl. shipping)" which seems to imply that £15.00 should be the new shipping price as opposed to an additional cost on top of £9.
Is the tracked shipping like it is with other GB companies I've dealt with? Expidited shipping via DHL?
Ok wow, I have to add my voice to the others. The order of questions is strange, and the tracked option shows it costs 0 GBP. The additional 15 doesn't appear until the Confirm page.
I was shocked at the jump from un-tracked to tracked. An extra 15GBP to add tracking? As a small business owner fairly familiar with shipping costs...this is very high and the layout of the backerkit does a poor job of communicating this.
have we heard how long the pledge manager is running for?
@Riverhorse; thank you for checking it. I completed the survey and look forward to receiving it. Hopefully, it won't get lost without tracking, but fingers crossed hasn't happened yet : )
I am looking at your pledge manager and it all seems to work out. You pledged £39, which covers the £29 pledge and £10 extra. When you choose Vasilek it will add £10 onto costs (which you have already paid), bring your balance up to 0, leaving you with just the shipping costs to pay. If you like you can email us at firstname.lastname@example.org and we can look into this closer.
@Creator; still no option to select Vasilek without being charged another 10 in gbp despite having added that amount onto my original pledge level....
The difference between untracked and tracked shipping options is the main reason we wanted to give our customers a choice - we understand that as a British company the shipping costs for tracked shipping are higher than would be expected for an American company, and we apologise for that shock.
So... tracked shipping is $20, as in $20 on top of the $12.50 for the actual shipping charges? So with tracking information, shipping to U.S. is $32.50? This seems ridiculous. Do shipping companies charge that much to track a package?
This is ridiculous and exceptionally confusing. The tracked shipping upgrade states £0, when selected it adds £15 to the total, this is in addition to the £9 shipping cost already on there, not in place of it??? how heavy is this game? Who is it being posted and tracked by?
Like others have stated, I also cannot justify paying this extra amount, it saddens me to have to leave off the tracking.
I am also confused by the Tracking price hike. Why does it say $0.00 for the add-on, but then charge you $15.00 at confirmation??
I remain excited for the game,but seriously? An additional $20 for a tracking number? The shipping rates, if accurate, will prevent me from taking part in any future River Horse Kickstarters...
The confusing/confused part of ordering from the US is that as an add-on you show Tracked Shipping as £0. And in the add-ons section of the total (where the delete button is) you still show £0. However it triggers a £15 charge which shows up in the Shipping Total for Add-Ons. Wow, I assumed £15 would be instead of the £9 rate for shipping, but it's actually added? This is the most expensive shipping from Europe I've encountered. I hate to not have tracking on a package, but I can't justify paying half the cost of the product in ship-tracking alone! If it gets lost I guess I'll just chalk it up to a painful learning exercise.
Man that shipping really sky rockets the price, nearly the same cost of the game.... but my love of Highlander and miniature painting is blind. With the final $120 price tag for a board game its time to go fluff the pillows on that basement couch... because in the end... there is no excuse in the world... none... where I'm winning this argument with my wife. Geek men and their toys lol
Hi Robert, glad you were able to sort it out. It should start without tracking - I'm not sure what was up in your case, if you have any further problems please don't hesitate to contact us on email@example.com
Ok so I figured it out, for the people who selected no on the tracking. Go back to your order and under the tracking info there's a box with a 1 in it, change it to a 0 and it takes of the tracking.
That would be awesome, but one I already paid so I don't care anymore. But the backer-kit I was sent only had two options, one to add the charater and one to add the tracking for 0.00. There was no removal option.
Hi Robert, If you remove the tracked shipping add-on from your shopping cart it is removed from your order.
Can I ask who you would be shipping to Canada with? Because Royal Mail usually has a tracking number anyway.
Shipping is almost as much as my pledge. sadly this is something I'll have to take into account for future Kickstarters
For single copies, pretty much only Britain and Bulgaria. For doublepack shipping it is a wider net of European countries. The shipping prices are based exactly on what it costs us to send using our distributor.
@Robert Bruce; are you by chance, Robert the Bruce King of Scotland?
Ironic you are purchasing Highlander :)
I paid for it already, and it wouldn't let me deselect tracked shipping. So people are being forced to pay the 35 dollars for shipping. You might want to change that for people.
What countries do get free tracking shipping and which ones don't? £15 is a lot.
Hi Alan Mann, I'm looking at your pledge, the extra £9 is for shipping (the £15 is for the upgrade to tracked shipping).
Hi Valentin, please email firstname.lastname@example.org and we will try and get it sorted out for you.
If you purchased Vasilek through the campaign your pledge manager should show you as having an extra £10 to spend, on top of your pledge, so you should be able to add Vasilek on using that 'credit' so to speak.
I am having the same issues with overcharged forward the add-on. I have. 9 Euro overcharge because it will not credit my account for the prepaid status. Can this be fixed before I pay my bill? All I should owe is the 15 for shipping.
A few countries do not cost extra for tracked shipping, so I suspect you are in one of these (we suggest you pick tracked as it is at no extra charge for you!)
Same for me....but I realized it after paying again one of the two I had already paid...
Riverhorse, are you going to fix or should I cancel that payment?
@Riverhorse; I added the extra $10 for Vasilek on my pledge level, but it is asking me to pay for it again in the PM.
There is no option to select Vasilek as a no cost add-on etc...
Any idea what the tracked shipping option is for? There is a question about it and then it’s available as an addon... but none of the different options makes any difference to the cost of shipping...
Hi Ron, Hellikin is correct (and looking at the BackerKit dashboard it is not showing as complete) would you be able to try again? If you have any further trouble please do not hesitate to contact us on email@example.com
@spence oh I'm aware, that's kinda the joke.
*starts the process to forge sword*
Hey Ron, you should receive an email saying it was completed.
Hi highlander people, I filled in the backer kit pages, then on the last page it said submit, and said Done. But then stayed on the page and went no further? How do I check if it done or if it's not gone through?
@Jo I think we will be unlikely to see the game before November.
Backer kit done!
So when are you doing Highlander II: The Quickening: The Boardgame? That's bound to be much more popular right?
*see's that game has not been delivered, waiting intensity grows*
@Lorraine Q, which courier decides which address I get things sent to. :)
Agreave, give them a bit to respond. Last a heard they were still handling shipping details :)