Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Scroll to the bottom of the Pakems page and click on the button to report Pakems to Kickstarter because they have failed to get the product delivered. I think the more people that complain to Kickstarter, we may get our money back.
Every other Kickstarter I've backed, no matter how behind schedule or problematic, has at the very least kept backers updated and all but one has delivered, and the one that didn't deliver refunded me. The fact you guys have not communicated anything in months leaves us backers feeling cheated. Deliver or refund.
I’m tired of getting ripped off on kickstarter I’m done.
its been more than a year....
Feels very uncomfertable that we as a group of hackers still haven't received anything, and that there will be no refund-acties either. Very dissapointing!
Y'all need to give it up. You will not get your shoes. I have resigned myself to the fact that I will never get the two pairs of shoes I 'backed' and am out the money. I took a chance and will NEVER, NEVER, NEVER, EVER back anything on Kickstarter again. When someone mention's Kickstarter..... I just laugh and shake my head.
Update please 😥
Care to provide an update? It's been 4 months since they were "at the factory and ready to ship"
An update please?
Would you care to send us a new update?
Any update Julie?
Just an update. I emailed Julie and received a response back in about a day. She said that the Pakems are close to shipping and looks like they will be here in about 30 days. Exciting news!
i hope its true .. i like this idea and product ..
Emailed Julie yesterday and I got an almost instant reply within 1 hr (US). Any questions I suggest you guys email her.
I don’t think that will ever happen and the “creator” will probably drive already the new Ferrari bought with our money..... :-(
Can you just process my refund please back a number 612 fed up of waiting you've already spent our money on new stock you still continue to sell online you have not confirmed with the Kickstarter terms and conditions refund by the end of the month please
Any chance for an update? At this point I've been out over $100 for almost a year and we are six months behind the expected ship date. I understand you lost the investor but I think more communication will help us not feel like our money went to a black hole.
Hi, it's been more than 1.5 months since the last update. Any developments on the situation? I'm really resisting the urge to request a refund as you explained the investor situation, but this has dragged on a long time and I have a number of doubts that I see that other backers have had too. An update would be great.
I am happy to report that Julie has answered my emails and is working to make me happy with the stock she has on hand...
Thanks for the update. A lot of us are patient and willing to wait. Part of Kickstarter is understanding that the process doesn't always go smoothly. Good luck on finding the funding you are looking for. Maybe in future updates letting us know how close you are through pre-sales or other methods to getting the necessary funding. It might help us gauge progress.
Thanks for your patience for the arrival of the next-generation Pakems shoes. They are still at the factory ready to ship. I am continuing to look for a partner, investor or any other way I can think of to buy the shoes and get them shipped. In case you missed the last update, with the Kickstarter funds and an investor’s capital investment, we paid the deposit owed to get the shoes manufactured. This investor agreed to pay the remainder due, however they had some unforeseen financial challenges arise and can no longer afford to pay the factory. Again, I am very sorry for this unfortunate set of circumstances that have impacted my ability to get the shoes shipped. I am happy to report that I have had some very promising conversations, but unfortunately it’s a slow process.
Based on the emails I’ve received, there is some confusion about the pre-sale I mentioned I was going to do on our website as a potential way to pay for all of the shoes at the factory. If I sell enough shoes, I can buy the entire inventory. There have been accusations that I have product and am selling that product on my website instead of shipping the shoes to you. I can assure you that’s not the case. On the website I make it clear it’s a pre-sale of backordered product that won’t ship until the future and I’m not charging credit cards until the shipment is on the way to our warehouse.
Further, there also seems to be confusion about the shoes that are being sold on Amazon. These are the few shoes I have left in inventory from the shoes that were produced in 2014 and are not the new ones that are at the factory.
Please understand I am trying to work through this situation as best I can with the bandwidth I have. I have chosen to devote my time to solving the issue at hand as opposed to defending myself, my decisions and my character. I believe this is in everyone’s best interest. Again, if you want to contact me, please do so at email@example.com.
I am very hopeful my next communication will be that the shoes are on the way here! Thanks again for your continued support and again, my sincerest apologies for any frustration this may have caused you.
Still no product or a order status update!! Shame!
So is this campaign dead? That it?
Just sent Julie a private email. Does anyone know if she will respond or just ignore it?.
Please refund my money.....
Emailed back and forth with Julie. They are doing preorders for the Pakems, so she can get the funding needing on remaining balance for the Pakems 2.0.
Wanting to get an update on my product please.
So after the apologies and thats all? We don't get our orders???
I'm extremely surprised that you guys are marketing an Olympic-inspired Pakem on your Instagram (posted yesterday) when your last update stated that you guys did not have enough funding to produce the Kickstarter pakems? What is going on? Can we have an update?
Saw the new post on Instagram. Does this mean we will be receiving our orders soon?
I backed this project and am beyond angry. I've requested a refund to no avail. I went to their website, pakem.com and see they are selling the pakem shoes online. ??? How can that be when the backers cannot get their shoes nor a refund? I for one am going to file a consumer complaint with ftc.gov and never again will I back anything on kickstarter.
YOU TOOK MY MONEY AND CHANGED THE PRODUCT CHOICES AND HAVE NOT SHIPPED THE PRODUCT.... THIS IS THIEFT!!!
KICKSTARTER SHOULD BE ASHAMED OF THIS PROJECT.
PAKEMS SHOULD BE ASHEME OF THEIR PROJECT.
We should get a refund for this fiasco of a plan and lack of preparation. It’s ludicrous the creator didn’t find several factory options and underestimated the budget.
I've gotten one pair of shoes even I included the rolutte pair I haven't revived. Are they on backorder or did you never have them but thought you said you did to get more money from backers. Has any tried to get a refund yet?
I'm curious, I'm backer 281. What backer number are you? and if you got them?
As A friend of mine is a higher backer number and got their pledge fulfilled.
How did they pick, who got them and who didn't?
I backed this project for two pairs of shoes. So far, nothing. I see lots of folks have gotten theirs, but I guess I'm out of luck. I requested a refund to no avail with the owner since I haven't heard from her. I'm super disappointed in this whole debacle. I plan to never back a Kickstarter project again. I believe I will never see the $115 I pledged nor the shoes.
Get on Shark Tank Julie! maybe someone there will be an investor!
Still waiting for a response! I guess I should feel lucky that I got ANYTHING, I just cant pull them on my feet!
The other campaigns I have seen get updates like this one have ended with me not getting the product. I would settle happily for five roulette pairs instead of version 2 now but I expect that my money is long gone now.
56,000 dollars and money from an investor was only enough for a deposit on the shoes? Sound like bull crap to me.
Surly you guys are just ripping us off? You shouldn’t have taken the money if you couldn’t deliver the product. If you haven’t paid for the shoes from the factory yet then send us our money back. Outrageous, it’s not even like you offered massive discounts either, I only got 5 dollars off the retail of my pledge. I should have waited and spent my money elsewhere.
296% funded on Kickstarter- I appreciate honesty- I’m however still confused. We aren’t going to be able to get the shoes that the factory made because the factory still needs payment and our Kickstarter run wasn’t enough to fund the 8000 pair minimum? The Kickstarter campaign was almost funded to 300% - of that wasn’t enough to complete a run then why didn’t that get worked into the campaign funding requirements? What on earth would have happened if it had only been funded 100%?
Sent a message to Julie! Hope someone answers!
Good luck on your journey, Julie... I’m praying that things will turn around for you ...
Would someone from this company please ANSWER ME??
Hello, I have not yet received my pair. was there a tracking number to be able to follow their travels?
Double post sorry. Thanks for the response Annie my main pair arrived as we were packing but the other pair is what I truly wanted. I've changed address on kickstarter and backerkit. Any ideas for trying to get my other pair? If someone has a women's size 11 roulette high boot I would love to be able to pay you for them.
I received my one pair but not the roulette ones. The shoes I received are a size 10 when I needed a size 11. It was hard to put them on but after tugging and pulling for over 10 minutes I finally got them one. I was REALLY looking forward to my roulette pair any word if or when we can expect a delivery or should I try to get the refund for the non delivered pair? A timely response would be greatly appreciated.