Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Just sent Julie a private email. Does anyone know if she will respond or just ignore it?.
Please refund my money.....
Emailed back and forth with Julie. They are doing preorders for the Pakems, so she can get the funding needing on remaining balance for the Pakems 2.0.
Wanting to get an update on my product please.
So after the apologies and thats all? We don't get our orders???
I'm extremely surprised that you guys are marketing an Olympic-inspired Pakem on your Instagram (posted yesterday) when your last update stated that you guys did not have enough funding to produce the Kickstarter pakems? What is going on? Can we have an update?
Saw the new post on Instagram. Does this mean we will be receiving our orders soon?
I backed this project and am beyond angry. I've requested a refund to no avail. I went to their website, pakem.com and see they are selling the pakem shoes online. ??? How can that be when the backers cannot get their shoes nor a refund? I for one am going to file a consumer complaint with ftc.gov and never again will I back anything on kickstarter.
YOU TOOK MY MONEY AND CHANGED THE PRODUCT CHOICES AND HAVE NOT SHIPPED THE PRODUCT.... THIS IS THIEFT!!!
KICKSTARTER SHOULD BE ASHAMED OF THIS PROJECT.
PAKEMS SHOULD BE ASHEME OF THEIR PROJECT.
We should get a refund for this fiasco of a plan and lack of preparation. It’s ludicrous the creator didn’t find several factory options and underestimated the budget.
I've gotten one pair of shoes even I included the rolutte pair I haven't revived. Are they on backorder or did you never have them but thought you said you did to get more money from backers. Has any tried to get a refund yet?
I'm curious, I'm backer 281. What backer number are you? and if you got them?
As A friend of mine is a higher backer number and got their pledge fulfilled.
How did they pick, who got them and who didn't?
I backed this project for two pairs of shoes. So far, nothing. I see lots of folks have gotten theirs, but I guess I'm out of luck. I requested a refund to no avail with the owner since I haven't heard from her. I'm super disappointed in this whole debacle. I plan to never back a Kickstarter project again. I believe I will never see the $115 I pledged nor the shoes.
Get on Shark Tank Julie! maybe someone there will be an investor!
Still waiting for a response! I guess I should feel lucky that I got ANYTHING, I just cant pull them on my feet!
The other campaigns I have seen get updates like this one have ended with me not getting the product. I would settle happily for five roulette pairs instead of version 2 now but I expect that my money is long gone now.
56,000 dollars and money from an investor was only enough for a deposit on the shoes? Sound like bull crap to me.
Surly you guys are just ripping us off? You shouldn’t have taken the money if you couldn’t deliver the product. If you haven’t paid for the shoes from the factory yet then send us our money back. Outrageous, it’s not even like you offered massive discounts either, I only got 5 dollars off the retail of my pledge. I should have waited and spent my money elsewhere.
296% funded on Kickstarter- I appreciate honesty- I’m however still confused. We aren’t going to be able to get the shoes that the factory made because the factory still needs payment and our Kickstarter run wasn’t enough to fund the 8000 pair minimum? The Kickstarter campaign was almost funded to 300% - of that wasn’t enough to complete a run then why didn’t that get worked into the campaign funding requirements? What on earth would have happened if it had only been funded 100%?
Sent a message to Julie! Hope someone answers!
Good luck on your journey, Julie... I’m praying that things will turn around for you ...
Would someone from this company please ANSWER ME??
Hello, I have not yet received my pair. was there a tracking number to be able to follow their travels?
Double post sorry. Thanks for the response Annie my main pair arrived as we were packing but the other pair is what I truly wanted. I've changed address on kickstarter and backerkit. Any ideas for trying to get my other pair? If someone has a women's size 11 roulette high boot I would love to be able to pay you for them.
I received my one pair but not the roulette ones. The shoes I received are a size 10 when I needed a size 11. It was hard to put them on but after tugging and pulling for over 10 minutes I finally got them one. I was REALLY looking forward to my roulette pair any word if or when we can expect a delivery or should I try to get the refund for the non delivered pair? A timely response would be greatly appreciated.
Still waiting to hear back! I have two short pairs, no roulette pair, no high pair, and the two I have dont fit!
I have received my roulette pair two rights :(, but they made it right and sent me a left :). Lol. Still waiting on my second gen models
I have received only the roulette Boots and they don’t have the advertised lining or pockets. If there’s anyone that has gotten their Boots, do yours have the attributes touted in the video?
No news on shipping!!
Please keep us posted.
I have done EVERYTHING I was asked to do (including sending them my money) — now it is up to them to act....and they don’t.....hmmmm....yet another Kickstarter scam?
I would also like a response. I now have TWO sets of black, low Women's size 8 Packems, and they don't fit over my heel. I can't wear them. I was expecting One low black Women's size 8, one Mid random Women's size 8, and one High grey Women's size 8. None of these will fit. What do I do now? Message also sent!
I would sincerely appreciate a response to my query. Im unable to complete the survey since due to insufficient info.
This is the 3rd time I'm questioning.
Only got my roulette shoes. Very confusing.
......only (suspicious) silence....... :-(
Hi, any updates on shipping?
@Keba go onto backerkit to change your address. Here is the link: https://pakems-lightweight-packable-shoe.backerkit.com.
However of it is locked, you might want to email Julie directly or click on the top right corner "need help". A backerkit personnel will help you out :)
Same as Jurgen is asking...WHERE ARE THE SHOES??? I am literally moving into new house tomorrow and since you said back in Nov they would be shipped I didn't change my address. Now I need to change my address so if they ever do come out I will get them. Anyone know where to go to change address???
Still waiting for the answer to my question: WHERE are my shoes.....?
I got my first pair (of two plus one roulette pair), a women’s low style, size 8, and I cant pull them on my feet. What do I do now?
Any news regarding my rewards (Mexico)?
Update - actually what I received was the roulette pair. Pleased with the pattern - still waiting on the two other pair from the order. �
I also got one pair - still waiting on the second pair and the roulette pair. I like the pair that arrived and they seem to fit.
I got one of my pairs, but not the others. Anyone else?
I got my shoes yesterday but I did not get the additional pair of previous generation shoes. I was just wondering if they will be coming at a later time. I had paid the extra $20 for the shoe roulette. Let me know. Thank you
I emailed Julie since I saw a color of old Pakems (black with purple on the lacing system) I liked on Amazon and she got them to me already for my roulette choice. Super responsive to emails. If you're having a problem I would recommend emailing her directly as she mentioned below. :) I'm excited to get our Pakems version 2 from this kickstarter soon! :)
According to backerkit the surveys aren't closing till January. Would be nice to have an updated timeline and word on why there were fewer color choices than indicated.
If you guys click on backerkit "need help" there is FAQs there regarding sizes etc.
I will not be filling out your survey as requested the choices you offer for the Kickstarter campaign is only two colour choice black or Americana of which the latter there is no photographs so I would be choosing at blind
like many backers reading comments from your campaign was led to believe that most of the Colour options pictured in your campaign would be available which was my reason for backing in the first place
also find your sizing very confusing
Feels more like you're having a clear out of old stock rather than offering something new and exciting
Please refund in full my $147 pledged backer a number provided on request
It seems there is a better colour variety available on your online store and at a more competitive rate than claimed through Kickstarter
It's more than 2 weeks and no response to my queries.
Why the need to personally email when the questions are common questions that most people would like to know?
Furthermore, FAQ has only 2 questions and none pertaining to survey responses.
Not exactly the kind of support I expected when backing a project.
Your shipping deadline is missed, no update, no posts, no connection since Nov. 8th. but we can send a private email....but I want to share my questions with the other backers that's why KS allows us to post!
No respect for us backers... The money is in bank, the product is funded (thanks to us!!!!) and who cares about the backers!
Very very disapponting!